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“Lacks atmosphere” 2 of 5 stars
Review of Montclair Casino Hotel

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Montclair Casino Hotel
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Ranked #1 of 1 Hotels in Juliasdale
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Lacks atmosphere”
2 of 5 stars Reviewed August 16, 2011

We were very surprised to hear this hotel was given 4 stars! Despite beautiful views from the front, the hotel is very run down and lacks any atmosphere. The staff serving in the dinner hall were friendly and attentive but the set menu was expensive and the food was disappointing. At a lower price overall, this would be a good place to stay for a night en route but this is not a place where you would want to spend any considerable amount of time.

  • Stayed August 2011
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Bryonieb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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17 reviews from our community

Traveler rating
    0
    5
    6
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    1
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7
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Geneva, Switzerland
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed August 7, 2011

I have stayed in several hotels in Zimbabwe over the last three years. I am therefore not comparing this place to European or North American hotels, but to other hotels in Zimbabwe. First of all, the place sells itself as a four stars hotel, compared to other hotels, it is not more than 2. I heard it used to be a nice hotel, this is simply no longer the case. Food choice is poor (same food for lunch and dinner 7 days a week). No Internet ( except for a very poor connection around reception area), frequent electricity cuts ( generators are often off, which means no telephone), problems with hot water and very poor service. But the worse is that there are very few staff, almost everything is done by trainees, who work for free, with almost no supervision, and who are required to do everything from cleaning rooms to serving food from 6 am till very late at night. I will do my possible to avoid this place in the future.

Room Tip: Best rooms are in the 3rd wing ( the have fireplace).
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  • Stayed July 2011, traveled on business
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank pivoine5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Montclair Casino Hotel

Property: Montclair Casino Hotel
Address: Juliasdale, Zimbabwe
Location: Zimbabwe > Manicaland Province > Juliasdale
Hotel Style:
Ranked #1 of 1 Hotels in Juliasdale
Number of rooms: 85
Also Known As:
Montclair Casino Hotel Zimbabwe/Juliasdale

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