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“It was ok”

Smokey Mountain Spur Steak Ranch
Ranked #6 of 16 Restaurants in Brits
More restaurant details
Restaurant details
Good for: Local cuisine
Dining options: Breakfast, Dinner, Delivery
Description: Smokey Mountain in Brits is a family friendly restaurant that serves the best ribs, burgers & steaks. Bring along your kids for some great tasting food & dessert from our famous Spur menu!ur menu.
Reviewed August 6, 2018 via mobile

Was craving some pasta and was lazy to cook. Went to brits mall n enjoyed my meal there with my partner.cozy place considering it was my second time there

Date of visit: July 2018
Thank pnembahemorake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spur_Steak_Ranches, Guest Relations Manager at Smokey Mountain Spur Steak Ranch, responded to this reviewResponded August 14, 2018

Hi Pnembahemorake,

Thanks so much for taking the time to send us your feedback. We're so happy to hear that your pasta was a hit!

Pop in soon to enjoy the great taste of Spur.

Kind regards,
Spur Steak Ranches

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1 - 5 of 9 reviews

Reviewed June 5, 2018 via mobile

On arrival was allocated to a waitress that put in a good effort to provide good service and take care of me. I had to be there for a couple of hours since my car was being serviced and it was a good experience. They have free WiFi with a decent upload and download speed. The food was exactly as ordered and very pleasant and the coffee was good. One of the biggest plus factors for this Spur is the location. Located outside the CBD but on the main road travelling through Brits for the weekend. Plenty of free parking with enough parking space if one is towing a trailer or Caravan. Worth the stop

Date of visit: June 2018
Thank kooss792
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spur_Steak_Ranches, Guest Relations Manager at Smokey Mountain Spur Steak Ranch, responded to this reviewResponded June 8, 2018

Hi Koos,

Thanks so much for taking the time to send us your feedback. Nothing pleases us more than satisfying our customers.

We hope to see you again soon for another Spurrrific experience.

Kind regards,
Spur Family

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 17, 2017

Service are poor, waiting ages for your food and another hour for desert. Cream was sour and offered ice cream instead, which was melted by the time it reach us. We had ribs as a main meal which was tasteless except for the basting. Cooked up and hardly grilled. Was a poor meal. Expected better.

Date of visit: November 2017
Thank AlbertV887
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spur_Steak_Ranches, Guest Relations Manager at Smokey Mountain Spur Steak Ranch, responded to this reviewResponded November 27, 2017

Dear Albert V,

Thank you for taking the time to send us your feedback. We're so sorry to hear that this was your experience. That certainly doesn't sound like the level of service and food quality we pride ourselves on.

If you wouldn't mind forwarding this review on, together with your contact details to customer-care@spur.co.za. We'd really like the opportunity to discuss this further with you and hopefully turn it around.

Kind regards,
Spur Steak Ranches

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 18, 2017

Great Service kids enjoyed food was nice thanks for the service Fun place for kids to play. Service great

Date of visit: October 2017
Thank Yolla V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spur_Steak_Ranches, Guest Relations Manager at Smokey Mountain Spur Steak Ranch, responded to this reviewResponded October 22, 2017

Dear Yolla V,

Thank you for your wonderful review of Smokey Mountain Spur. We are always looking to serve up a wonderful Spur experience - glad you and the kids enjoyed it.

Warm regards,
Spur Family

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Reviewed April 10, 2017 via mobile

They don't cook a decent steak. . .. oh, they try. Why do they say they are famous for their steaks? Why do their operations team not teach them to comr a steak?
They closed the one Wednesday night at 8.30, 'cus it was empty'.
It's like a Wimpy with a kids play area.
I go there because I need a quick meal.

Date of visit: April 2017
Thank 680lawrencea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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