We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very Disappointing and would not recommend for a party”
Review of The Bolton Arms

The Bolton Arms
Ranked #1 of 9 Restaurants in Old Basing
Certificate of Excellence
Cuisines: British
More restaurant details
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Description: Originally built as a farmhouse circa 1490, this Grade II Listed building was extended during 1550, 1650 and latterly 1720, as shown below. The sympathetic renovation of 2008 uncovered a wealth of period features such as vaulted ceilings, oak beams and central brick fireplace, all of which have added to the intimate ambience of the three clearly defined areas : Roschild’s Restaurant (fine dining); The InnBetween (snacks and nibbles); The Village Bar (quality wines and beers). In addition, there is an attractive landscaped Beer Garden at the rear of the property For the historians, Old Basing was the site for the longest siege of Oliver Cromwell’s reign where Roundhead met Cavalier during the 23 month siege of Basing House which ended in November 1645. A large proportion of the ruins were used to build the houses in The Street with musket ball damage still being visible. The site of Basing House is open to the public for most of the yearThe InnBetween at the Bolton Arms was built from the bricks of Basing House and is renowned for sitings of “The Cavalier” ghost that has been seen on many occasions. It is rumoured that upon his arrival in Old Basing Cromwell beheaded one of his generals in the original part of the building as “encouragement” to others !Following Oliver and Richard Cromwell’s Protectorate period the House of Stuart was restored to the throne in 1660 when the lands of Basing were returned to the Paulet family. A “Dukedom” was specifically created and bestowed upon Charles Paulet as a show of gratitude for his loyalty to the Crown. Charles Paulet became the first Duke of Bolton, hence the name of the pub. Charles Paulet was later elevated to the position of Lord Bolton by a simple clerical error when called upon to address the House of LordsThe InnBetween was the original Dame School for the area prior to the education system being established. Between 1720 to 1740 two spinster sisters offered rudimentary lessons to local youngsters between 8 am to noon for a penny a week - prior to the boys going to work in the fields and the girls commencing house chores. In the evening the schoolhouse became the local hostelry Conveniently situated in the quiet and picturesque Conservation Area of Old Basing, the Bolton Arms is less than two miles from Basingstoke town centre. The village is surrounded by beautiful Hampshire countryside of open fields and riverside walks and is next to the cricket green, archery and bowling club, tennis courts and children’s recreation ground. If these pursuits appear too energetic, however, you can relax while spotting the many species of wildlife and birds that are found in the area ?
Reviewed August 4, 2013

12.95 per person for over 20 people and apparently a bag of lettuce is classed as a salad. The rest of the BBQ was disappointing with the only choices being burger, sausages and a lamb stick. Never again !
To top it off closing at 3 for 2 hours when you have 30 people spending money seems very odd.
I have been to this place a few times now and each time I have left disappointed. This last trip will be my last which is disappointing when its a local pub for me.

    • Value
    • Atmosphere
    • Service
    • Food
7  Thank Hopey80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duncan K, Owner at The Bolton Arms, responded to this reviewResponded August 12, 2013

Your organiser was advised in advance that you could order a last drink at three o'clock - that's when we close. I am sure the vast number of normal people appreciate that that means you're off-site by 3.20 - you were allowed to stay 'til 3.40pm
So I don't understand your problem ?! Do you want to us allow to you to sit on site for two hours without toilet facilities, without a Licenced Member of Staff in attendance, plus, without a First Aider on-site for that period - if you don't appreciate that, then that's your problem, not ours
In addition, your party chose the menu - if you wanted more you should have paid the going rate, but, your party specified what they wanted to save a paltry £2.05 per person - how can you complain ?
Following your comments I am glad that your recent trip will be your last as I do not wish to see you, or your like, returning as a customer

Duncan A Kerr
Proprietor
Bolton Arms
Old Basing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (255)
Traveler rating
Traveler type
Time of year
Language

202 - 206 of 255 reviews

Reviewed July 31, 2013

We went to the Crown based in trip advisor ratings for my birthday and were very unimpressed with the whole experience for the price! The menu was limited, the service, atmosphere and food did not deliver the quality we expected. We went to celebrate my husband's birthday at the Bolton Arms instead! What a difference! Very quaint looking pub from the outside with a lovely medieval hall where the bar is and a fine dining style in the restaurant. The garden is has also been landscaped beautifully. The staff were very friendly and welcoming. The waitresses were pleasant and attentive throughout service. The menu and wine choices were great and we felt spoilt for choice. We chose different things on the menu. We both had the Lobster bisque soup which was delicious. My husband loved his steak and I loved my chicken. The portions were so large we had no room for pudding which was a shame as the dessert menu looked great too!

Would highly recommend for delicious meal!

3  Thank NellieRose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2013

We went to eat in the restaurant for our wedding anniversary, it's quite close to us so seemed like a good choice. We enjoyed 3 courses each and by the end of the meal were both thoroughly well fed. Their is a good mixture of food on the menu and for main course I had a fillet steak that was very well cooked, with lovely crunchy chips and a selection of vegetables on the side. My wife went for a risotto, which was also very nice - the only complaint for that was the portion was very large, which isn't necessarily a bad thing. The staff were all friendly and helpful and we had a very enjoyable meal, followed by a couple of drinks in the bar.

    • Value
    • Atmosphere
    • Service
    • Food
Thank JLARKIN81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2013

We booked for 7 people - landlady could not have been more helpful, offering us a choice of seating area. We chose to sit on the decking - fantasically comfortable seats, lovely large table, quality serviettes and cutlery - what a good start.
Drinks served efficiently , great chilled white wine, lovely choice of meals. Everyone ate ALL of their meal - the quality was FAB. We moved indoors for dessert (which was no problem) and desserts were just as delicious as main courses.
With food this good and really friendly service I fail to understand why we have been travelling to a pub in Upton Grey when we live in Old Basing!!
Thank you for making our special family occassion so memorable.

    • Value
    • Atmosphere
    • Service
    • Food
Thank tracy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2013

Friendly staff, good beer and excellent food. Thoroughly recommend it. What's more, the landlady insists on kids being kept under control - quite a positive for some of us!

Thank Jeff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed The Bolton Arms also viewed

Mapledurwell, Basingstoke
 
Basingstoke, Hampshire
 
Upton Grey, Basingstoke
Old Basing, Basingstoke
 

Been to The Bolton Arms? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing