Although rooms were clean and comfortable, the attitude of the management was appalling.'Health and safety' rules were quoted at us constantly, terms and conditions of our party booking were changed at the last minute and children in particular were made to feel most unwelcome, despite us having booked for a family party. The manner in which we were treated ruined what should have been a wonderful occasion.
We would not recommend this hotel for a party booking, especially if it involves children as they are most definitely not welcome.
- Official Description (provided by the hotel):
- Grasmere Court is a family run independent guest house with traditional values and a firm focus on taking good care of our guests and going the extra mile to ensure your stay is as pleasant as possible. We are located in the historic town of Keynsham in between Bristol and the Roman Spa City of Bath, with the local amenities of Keynsham only a five minute walk away and Bristol and Bath a short bus or train ride away. ... more less
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