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“Inhospitable owner”
Review of Grasmere Court

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Grasmere Court
Ranked #5 of 10 Keynsham B&B and Inns
Wales
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Inhospitable owner”
Reviewed August 13, 2007

Although rooms were clean and comfortable, the attitude of the management was appalling.'Health and safety' rules were quoted at us constantly, terms and conditions of our party booking were changed at the last minute and children in particular were made to feel most unwelcome, despite us having booked for a family party. The manner in which we were treated ruined what should have been a wonderful occasion.
We would not recommend this hotel for a party booking, especially if it involves children as they are most definitely not welcome.

  • Liked — Cleanliness and comfort of rooms
  • Disliked — The management and customer service
  • Stayed August 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Llaisyteulu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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169 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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  • French first
  • German first
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English first
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Additional Information about Grasmere Court

Property: Grasmere Court
Address: 22-24 Bath Road, Keynsham BS31 1SN, England
Location: United Kingdom > England > Somerset > Keynsham
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
Ranked #5 of 10 B&Bs / Inns in Keynsham
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grasmere Court 4*
Number of rooms: 16
Official Description (provided by the hotel):
Grasmere Court  is a family run independent guest house with traditional values and a firm focus on taking good care of our guests and going the extra mile to ensure your stay is as pleasant as possible.   ​We are located in the historic town of Keynsham in between Bristol and the Roman Spa City of Bath, with the local amenities of Keynsham only a five minute walk away and Bristol and Bath a short bus or train ride away. ... more   less 
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