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Reviewed June 8, 2017 via mobile

Never come here
We reserved 3 month in a front 4 rooms through booking.com!!!!!
When we arrived to the hotel they didn't have enough rooms available. Only 2!!!! For us instead of 4.
They sent us to the other hotel which was absolutely not good for us as the location was too wrong for us
It was located 20 min far from our business instead of 5 (from valtidone)
We are 8 people for 5 days imagine the taxi overcharge
And they even didn't offer to cover those expenses.
Moreover we had to pay more in the new hotel! 150 euro extra charge
The lier reception guy insured us then it won't happen and the taxi will be covered.
He was a lier, he lied many other staff
But as a final note booking.com lady on the phone didn't help us at all!!!
She said we were lucky to have the alternative and booking is not controlling the availability of the rooms in the hotel!
Then I asked her that does it mean that while booking a room through their site is not a guarantee that we will have one. She said no, I didn't say this.

Date of stay: June 2017
Trip type: Traveled on business
Thank barysha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2017

All furniture and amenities new, large rooms, great terrace (for the summer), great breakfast, very friendly English-speaking staff. All you can hope for and more! A very nice surprise in a small and quiet town.

Date of stay: February 2017
  • Trip type: Traveled with friends
    • Location
    • Sleep Quality
    • Service
Thank Vara T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 2, 2014

Stayed for a long weekend and WOW!! Staff fantastic! Room divine! Could not find fault and cannot wait to return! The adjacent bar serves the best coffee and again the staff are amazing! It was my first visit to Italy and I would return tomorrow if I could! I had no italian vocabulary when I went but all staff treated me with happy smiling faces and spoke English .

Room tip: No swimming pool or fitness centre but some amazing country side to walk. I found the room very quiet but even if noise a problem that is down to unthoughtful people and not the fault of this fantastic hotel!
Date of stay: May 2014
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Debbie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2012

I needed a good night's sleep after a fraught month running my DIY Refugee Camp so my husband and i escaped some 12 miles up the road from the plain to the base of the hills, in real vineyard territory, Val Tidone. Our 3* Superior colleagues' Hotel opened just six weeks ago and is very strategically located, a stone's throw away from the delightful market town of Castel San Giovanni. The owner was on duty at Reception and showed us to our room - I had explained my predicament (that I hadn't really slept for a month) and asked for the quietest room they had.

Everything is so shiny and new! Our room was very spacious with a lovely bathroom. I had a good night's sleep and a lie-in.

We had an enjoyable and reasonably priced dinner at the restaurant recommended to us ( 5 min drive) and had a typical Italian breakfast ( caffe' + MASSIVE brioche) at the bar just round the corner from the Hotel entrance next morning.

Would definitely recommend this hotel.

Room tip: I asked for a quiet room and was given room 12. If you go in Winter, check the heating is up high enough for you - in effect, we were a bit cold.
Date of stay: November 2012
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank MarianZ_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2018 via mobile
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Date of stay: October 2018
Trip type: Traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VALTIDONEHOTEL, Proprietario at Valtidone Hotel, responded to this reviewResponded October 16, 2018
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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