We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Bad service and poor attitude of staff” 1 of 5 bubbles
Review of Hotel Sahara Tanjung Malim

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Hotel Sahara Tanjung Malim
Ranked #1 of 1 Hotels in Tanjong Malim
Sungai Buluh, Selangor, Malaysia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Bad service and poor attitude of staff”
1 of 5 bubbles Reviewed September 27, 2013

On October 20, 2013 we had booked a hotel room for the family, when we get into the room, the room was very dirty, the bathroom is very narrow and no towels provided. we call the customer service counter to let the matter but working out that there is no housekeeping service at night. this happened again on October 27, 2013 when we checked in the room and found no towels and even less clean room and the equipment is not satisfactory. things like this should not happen and the display on the internet site is not shown. Frankly it is to obscure the eyes of customers alone. Customers feel deceived by the pictures shown and also employee friendly attitude and not easy to help.

Stayed September 2013, traveled with friends
Helpful?
2 Thank noname43403434
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

6 reviews from our community

Traveler rating
    1
    0
    2
    1
    2
See reviews for
Families
0
Couples
0
1
2
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    1.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Subang Jaya, Malaysia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 bubbles Reviewed January 15, 2013

This hotel is the worst hotel ever I came across!!! I booked this hotel for a night stay. The person in charge have coated me the price for the rooms(10+2) that I wanted with 10% discount and a agreement for the bus driver and myself tour leadeam-r tow single rooms free. There was no any other charges was mentioned. As I saw the rooms in the internet was ok and I ask her whether the rooms are clean and good condition. She said all are clean and good. I paid RM 200 deposit for the rooms. When I was there with my group giving room keys at the reception and start passing the stairs to the rooms it was dirty. When my people was in their room I receive a call from one of them saying that the bed is dirty and smelly. When I went to the room it was horrible and went to see all the rooms. All was the same. I made a complain to the person in-charge, she said the housekeeping only works from 9am-5pm. That is ridiculous, and that is not my problem, the room should have kept clean even before we came in. Futhermore she told me to clean n tidy the bed by myself!! Is this the way you treat your customer??? They also cheated my refund money. I even complained to the manager of the hotel, he took it so lightly and refuse to pay my refund!! No action is taken until today!! This is just terrible way to treat your customers!!!

  • Stayed December 2012, traveled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank MrsMohgan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Wilayah Persekutuan, Malaysia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed March 7, 2012

It's a budget hotel with good service and near to few tourist spot. Their VIP room big and very nice. Price are resonable for the room and their service. It's also located nearby restoran nasi kandar seri kote. Tanjung malim is a nice place to spend ur holiday!!!

Room Tip: VIP room and family bed recomended!
See more room tips
  • Stayed March 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank Vimal_93844
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Tanjong Malim
24.1 mi away
Felda Residence Hot Springs
Show Prices

Been to Hotel Sahara Tanjung Malim? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Sahara Tanjung Malim

Property: Hotel Sahara Tanjung Malim
Address: 1G Jalan Bahtera 1B,Taman Bahtera, Tanjong Malim 35900, Malaysia
Location: Malaysia > Selangor > Tanjong Malim
Amenities:
Restaurant
Hotel Style:
Ranked #1 of 1 Hotels in Tanjong Malim
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Sahara Tanjung Malim 2.5*
Number of rooms: 57
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Travelocity and Agoda so you can book your Hotel Sahara Tanjung Malim reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing