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“Very nice stay”

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Premier Inn Solihull (Shirley) Hotel
Ranked #2 of 2 Hotels in Shirley
Liverpool, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Very nice stay”
Reviewed December 30, 2013

Just a very good stay overall, no problems with the room or the service, pretty typical Premier Inn. I did not eat at the hotel so I cannot rate the restaurant, but the parking and the hotel where very good and convenient for visiting our family.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank imaddrell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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284 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Level 4 Contributor
46 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed December 22, 2013

First time at this PI. Not to be confused with the PI about 2 miles south on the same road. This PI has a restaurant next door called "all in", which I had not come across before. Sadly, we had no time to visit it.
The PI is on a busy main road heading towards Shirley. Its a dual carridgeway with shops either side. Quite busy. Yet surprisingly, from our room at least, the noise insulation was spot on.
Also, this is obviously a very lived in PI as the corridor layouts are not like previous PI encounters.
There is a car park behind the PI. quite small. Pay and display but free for PI customers. A staff member said there was 43 spaces for 43 rooms. Not much use however if the car park has non hotel people parking in it. Bear this in mind!
The staff were friendly and helpful enough. Our room was cosy and quite small but nice enough. Room enough for a double bed and sofa without being cramped.
The bathroom was fairly small with just a shower unit, toilet and basin. no bath. A niggle with the door, maybe just ours, was that you have to slam the door to keep it shut. It would create noise for those above and below.
Overall? We liked the hotel and had a really good nights sleep. Im going to mention this once again (and if you've seen our previous contributions its a regular thing), but we were woken up by the staff cleaning up outside the room. As im sure ive mentioned before, I know they have to clean up (at this time 9am), but THEY DONT NEED TO TALK LOUDLY TO EACH OTHER DOWN THE CORRIDOR!!!
Anyway... would we go again? Yeah

Room Tip: Bear in mind the warning about limited parking spaces if you are driving there.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Evilraccoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 6 Contributor
118 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed December 17, 2013 via mobile

Stayed here for one night on business. Parking ok for a central location and a warm welcome at reception. Room clean and tidy but an older style Prem Inn (I think). However, perfectly adequate. Restaurant menu was limited and poor for any healthier choices so I ate out. Breakfast was ok but the cooked breakfast was served in what looked like a giant soup bowl. Very strange. There was also no freshly ground black pepper. Two needless things but easily remedied. Service at breakfast was very good and quick.

Stayed December 2013, traveled on business
Helpful?
Thank Chippywarner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salisbury, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 18, 2013

Last month I stayed at the Premier Inn at Stourbridge, which I found to be a very acceptable budget hotel. The Shirley Premier Inn was equally comfortable, clean, quiet. Breakfast at the pub/restaurant was very good. All staff I encountered were cheerful and helpful. Plenty of onsite parking. That was all I was looking for and this hotel more than delivered what I wanted. Will agree with other comments that room not quite as warm as I would have liked but luckily it wasn't that cold when I was there. Should be taken on board by the management however as winter nights draw in. Overall highly recommended - I would definitely stay here again.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marianne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 13, 2013 via mobile

Service in hotel ok, but when you need to eat in restaurant it's chaos!! Long wait to be served as no staff behind bar, meals don't come out together, long waits for meals. Junior staff friendly, senior staff clearly don't want to work there. Noisy rooms, squeaky bed, and no bath just a shower. A disappointing experience of a premier inn which normally are so much better than this!!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gillygirl1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Solihull (Shirley) Hotel, responded to this review, November 15, 2013
Thank you for your review. At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants. We sincerely apologise that on this occasion we failed provide this. Please be assured that your comments will be duly followed up by the Management Team at this hotel. We hope to welcome you back to Premier Inn in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lytham St Annes
Level 6 Contributor
176 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed November 9, 2013 via mobile

Spent a night here when visiting Shirley and it's location was perfect, very central on main road. Luckily no noise from the road, or the pub adjoining the premier inn. Had dinner at the pub which was two for one. Standard pub fare, service a bit slow, but no problems. Room was clean and comfortable but strong air freshener smell as if someone had been smoking and the staff had tried to mask the smell. Bed comfortable and heating adjusted to suit. Staff friendly and pleasant.

Stayed November 2013, traveled on business
Helpful?
Thank seasider2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Helens, United Kingdom
Level 5 Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed November 7, 2013

It's not exactly luxury, but it is cheap, clean, comfortable and the staff were very friendly. Free car parking and our room was much bigger than expected. Only problem with the room was that it was cold, even when turning the electric heater right up it didn't make much difference due to the size of the room. The bed was very comfy and we slept well. There was a lot of noise in the morning though so didn't quite manage a lie in! The adjoining pub was great, I believe it has recently been renovated. Great food and two for one on all main meals. We didn't opt to have breakfast as £12 a head is a bit steep when you are trying to have a budget stay....the free wifi also only lasts 30 mins. You can get free wifi in the adjoining pub though if you sign up with them. We would definitely stay again.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank catbilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Solihull (Shirley) Hotel

Property: Premier Inn Solihull (Shirley) Hotel
Address: Stratford Road, Shirley, Solihull B90 3AG, England (Formerly Premier Inn Solihull North)
Location: United Kingdom > England > West Midlands > Solihull > Shirley
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Shirley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Solihull (Shirley) Hotel 3*
Number of rooms: 194
Official Description (provided by the hotel):
Take the laidback approach in Shirley, just a short drive from Solihull and the NEC Birmingham ... more   less 
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