I was booked in here by my company for a work trip. I already know and like Premier Inns for their good value, clean accommodation with friendly staff. This place was no exception as far as the inn / lodge bit was concerned. Everything was as expected, complete with cheerful and helpful staff. It seems the rooms on the top floor can be a little chilly overnight but when I mentioned this to reception an additional electric heater was provided.
I didn't used the attached pub for breakfast, (am on a diet), but I did use it to meet colleagues in the evening. The staff there are a different story. Slow moving, glum and keener to talk among themselves and give priority service to their pet locals than to serve visitors. Plus they serve lager in the 'continental way' - i.e. with too much froth. Or is that a Birmingham thing?
The grotty pub, it's staff and (some of it's drunken regular) customers was enough to make me think twice about staying here again.
- Official Description (provided by the hotel):
- Take the laidback approach in Shirley, just a short drive from Solihull and the NEC Birmingham ... more less
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