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“Amazing property....oasis in desert”

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Westin Sohna Resort and Spa
Ranked #1 of 3 Hotels in Sohna
Mumbai (Bombay), India
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Amazing property....oasis in desert”
5 of 5 bubbles Reviewed January 6, 2013

Abs perfect place for weekend getaways or even for more days if it is possible. Lot of things to kill time. Relax in a hammock outside your villa or do cycling around the retreat. Perfect place to be if you feel cramped up in the city.
Thank you for the wonderful stay. Everything was first class.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kanishka07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanjsha, General Manager at Westin Sohna Resort and Spa, responded to this review, January 8, 2013
Dear Kanishka07,

Thank you for sharing your wonderful experience through Tripadvisor. We are delighted to know that your stay was comfortable and our facilities & services provided with a relaxing and renewing experience! Your words perfectly define Westin experience which enables mental and physical wellness infused with optimism so that our guests leave every Westin experience feeling better than they did when they arrived. At Westin we take pride in the services offered and your recognition motivates us to strive harder for excellence. Thank you for recommending us and we eagerly await your return and hope to be your preferred leisure destination in Delhi (NCR).

be inspired, be renewed
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,086 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (288)
Date | Rating
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English first
New Delhi
Level Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed January 2, 2013

i've now stayed at this property 4 times in 14 months and love it more each time. last stayed in september 2012 together with family of 6 adults and 4 kids...
we upgraded to the suites....the bathroom with the glass roof is the steal if you ask me...
lots of activities for kids....good buffet particularly on sundays...its a brunch i guess.
pool is large, clean...always busy....the walks and bike rides around the resort are great..
choice of restaurants is limited...a chinese and an italian is available as standard across westins....

Room Tip: go for the suites ;)
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amandeep_Sethi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanjsha, General Manager at Westin Sohna Resort and Spa, responded to this review, January 3, 2013
Dear Amandeep_Sethi,

Thank you for sharing your wonderful experience through Tripadvisor. Westin Sohna is an oasis for many of our guests away from the chaos of the city and close to nature; and is designed is provide a relaxing and renewing experience for your stay. I am also delighted to know that the recreational facilities, the Kid’s activities, the food and the service was to your great liking and satisfaction. Your appreciation for our team members is very rewarding, which will go a long way in achieving high standards of service. At Westin we take pride in serving our guests in a personal, instinctive manner and provide them with memorable experiences. Thank you for recommending us and we eagerly look forward to welcoming you back for many more enriching moments.

be inspired, be renewed
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurugram (Gurgaon), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed December 26, 2012

The property is good, spread out and well maintained... good facilities for family to be busy. However the heating in the premier villa was NOT WORKING in the month of Dec'12. This caused us major issue as the small kid caught cold at night and he was not comfortable. we were dissapointed. such basic facility is provided even at basic hotels and here they charge you so much and would not even ensure such a basic facility in the cold winter. I was given different excuses by different personnel at the resort but the heating did not work the whole night. finally they had provided us a blower heater.
the horse ride and tennis facility was good.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bob_sxn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanjsha, General Manager at Westin Sohna Resort and Spa, responded to this review, December 30, 2012
Dear bob_sxn,

Thank you for your valuable feedback! As you rightly identified, Westin Sohna is an oasis for many of our guests away from the chaos of the city and close to nature; and is designed is provide a relaxing and renewing experience for your stay. But it is unfortunate that the hotel services did not reflect the quality you expected from us and I am really concerned that we did not live up to your expectation. You are our valued guest and your feedback is important to us. At Westin we always consider that the comments are a source of opportunity and improvement which enable us to elevate our products and services to the next level reaching at our full potential. It has always been our focus to provide consistently high quality service to all our guests, and once again would like to thank you for putting together your thoughts and we do hope you will not benchmark us with the shortcomings you had experienced and will give us an opportunity to serve you better. We always pride on our services and regret any lapse on our part. Hoping to get an opportunity to welcoming you to renewal on your next visit to Delhi (NCR).

be inspired, be renewed
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
delhi, india
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed December 23, 2012

We were at Westin Sohna in August for a short break. Stayed with them for 3 nights at Premier Villa which is ideal if you are traveling with family. It is a beautiful property and the villa is fully equipped to de-stress you. The heavenly bed is worth its name and canopy styling is interesting. The rainwater shower in bathroom is an enjoyable experience for both adults and children. We had a small child and required the room service quite often, the staff was very helpful and relentlessly worked to make our stay comfortable. We had taken an all meals package and despite serving buffet, we were offered to order al-carte if we please. Breakfast was always good specially the bakery items. Lunch and Dinner buffet can be made better with change in menu. Their kid club is an added advantage for parents. Cycling within the property is great for body and mind with Greenery everywhere. It was a perfect getaway for us. A must visit. I am going back for sure.

Room Tip: Premier Villa is a great experience! Please do go for it.
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank apeekay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanjsha, General Manager at Westin Sohna Resort and Spa, responded to this review, December 25, 2012
Dear apeekay,

Thank you for sharing your wonderful experience through Tripadvisor. Westin Sohna is an oasis for many of our guests away from the chaos of the city and close to nature; and is designed is provide a relaxing and renewing experience for your stay. We are also delighted to note that the recreational facilities, the Kid’s activities, the Villas and the Heavenly bed and bath experience was to your great liking and satisfaction.Your appreciation for our team members is very rewarding, which will go a long way in achieving high standards of service. At Westin we take pride in serving our guests in a personal, instinctive manner and provide them with memorable experiences. Thank you for recommending us and we eagerly look forward to welcoming you back for many more enriching moments.

be inspired, be renewed
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Faridabad, India
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed December 22, 2012

Westin Shona is an amazing resort with some amazing and luxurious rooms n cottages.....

We stayed for 2 nights and had a most peaceful vacation ever... The entire resort is extremely well kept and maintained... The staff is extremely helpful and always ready to help....

Just one problem : if you are planning to stay there and spend some time on ur own.... Then do put the "do not disturb" sign outside your room else the housekeeping staff will keep bothering you every few hrs.... N unfortunately even if u complaint at the reception nothing will happen... The staff will keep coming back n again after every hr....

Apart from this there is nothing wrong in the place....

I will strongly recommend a short weekend trip to this resort to every1

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Deeksha25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanjsha, General Manager at Westin Sohna Resort and Spa, responded to this review, December 25, 2012
Dear Deeksha25,

Thank you for sharing your views through Trip Advisor. We are delighted to note that the overall ambience of the resort and the recreational facilities were to your great liking and satisfaction. The resort is a perfect residence for leisure travelers and is designed is provide a relaxing and renewing experience for your stay.Your feedback on housekeeping team is being shared with the Executive Housekeeper and I assure you that the necessary actions are taken to avoid these issues in future. We will also revisit certain processes in our areas of concern with more focus on training so that our associates can reach their potential for an enhanced guest experience. As a valued Guest your comfort and experience is our primary concern. At Westin we always consider that the comments are a source of opportunity and improvement which enable us to elevate our products and services to the next level reaching at our full potential. It has always been our focus to provide consistently high quality service to all our guests, and once again would like to thank you for putting together your thoughts and we do hope you will not benchmark us with the shortcomings you had experienced and will give us an opportunity to serve you better. Looking forward to serve you again and welcoming you to renewal on your next visit to Delhi (NCR).

be inspired, be renewed
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
399 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
5 of 5 bubbles Reviewed December 19, 2012

Got this as a gift from my son who felt i wrk too hard and need a break. Left thinking it would be like any big 5 Star hotel...Bu to my surprise it was just a single storey reorts and scores of open brik work cottages camaflauged admist many trees. Cycles outside everyvcottage for guests to cycle...Walking and jogging tracks...lots n lots of green...i saw stars in the sky which showed no pollution...Rooms and villas are massive ! Lots of space to move around. All amenties in the rooms...massive bathrooms...with bath tubs and rain shower cubicles. Golf carts to take around the old and infirm. Massive swimming pool. Horse riding. Gym. SPA - a state of art one. Meditation rooms. Three restaurents serving most delicious food. Staff ever so polite and helpful. How time passed. One ever felt.

Room Tip: Book in advance and go....
See more room tips
  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Satya P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanjsha, General Manager at Westin Sohna Resort and Spa, responded to this review, December 20, 2012
Dear tvnfindia,

Thank you for sharing your experience through TripAdvisor. All of us are delighted to note that you have had a wonderful stay with us. The overall ambience of our resort is designed to provide a relaxing and a renewing experience.Your words perfectly define Westin experience which enables mental and physical wellness infused with optimism so that our guests leave every Westin experience feeling better than they did when they arrived. Your appreciation for our team members is very rewarding, which will go a long way in achieving high standards of service. Thank you for recommending us and we eagerly await your return and hope to be your preferred destination in Delhi (NCR).
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
gurgaon
Level Contributor
73 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed December 17, 2012

Being a Starwood Privilege member, visited this popular property with my family to spend half a day.

No doubt the property is nicely done with well groomed staff. Perfect place to chill out for couple of nights with family/friends. Indeed the best feel would be around sunset & sunrise. The calmness of the place with well done green belts sooth your senses.

The lunch being served that particular day was unfortunately only buffet & not a la carte (I was informed a la carte is served only during dinners, which need to be re-thinked). The food was okayish & the hotel team seemed lost to cater to so many people. However one person who stood out & deserves accolades was Mr. Saurabh Sharma who was on his toes right throughout & literally compensating for other staff present.

Though only 45 min. from Gurgaon, reaching there was a challenge due to huge number of construction material trucks ruling the highway (if it can be called so) & badly done speed breakers after every few hundred yards, which kept hitting the lower part of my BMW :(

Still looking forward to stay for a night at this property.

Room Tip: Not stayed overnight.
See more room tips
  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank vipulagarwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanjsha, General Manager at Westin Sohna Resort and Spa, responded to this review, December 20, 2012
Dear vipulagarwal,

Thank you for sharing your views through Trip Advisor. As you rightly identified, the Westin Sohna is an oasis for many of our guests away from the chaos of the city and close to nature; and is designed is provide a relaxing and renewing experience for your stay. Your appreciation for our associates " Saurabh" is very rewarding, which will go a long way in achieving high standards of service. At Westin we take pride in serving our guests in a personal, instinctive manner and provide them with memorable experiences. You are our valued guest and your feedback is important to us. Looking forward to serve you again and welcoming you to renewal on your next visit to Delhi (NCR).

be inspired, be renewed
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Westin Sohna Resort and Spa

Property: Westin Sohna Resort and Spa
Address: Karanki Road | Sohna-Gurgaon, Sohna 122103, India
Location: India > Haryana > Sohna
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Sohna
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Westin Sohna Resort and Spa 5*
Number of rooms: 97
Official Description (provided by the hotel):
Welcome to The Westin Sohna Resort & Spa, a five-star resort located in a rural country setting with lush gardens. Our 97 guest accommodations range from Premier Rooms to our stand alone Premier Villa and two-bedroom Luxury Villa. All guest rooms and suites feature the signature Westin Heavenly Bed®, ensuring a restful night’s sleep. Though you will feel miles away from everything, our convenient location is only 24 miles from Gurgaon City Centre. ... more   less 
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Also Known As:
Westin Sohna Hotel Sohna
Westin Haryana
Westin Sohna Gurgaon Hotel
Haryana Westin

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