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All reviewsnorth shorewasher and dryerroad noisethe polynesian cultural centerhighly recommend this unitkey fobclean unitprivate beachbbq areasnorkel gearboogie boardshonolulu areagranite countertopsking size bednight lifelounge chairsfull kitchen
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Reviewed October 4, 2013

I would recommend staying at a unit owned by HeidiHawaii. She personally owns, manages and cleans her condos. My unit was on the second floor and looked out at the beautiful ocean. Great for the drive to BYUH which is where I mostly went to get my son all set for school. The elevators seem new, and very safe, with a security swipe needed to go up and down. Security 24 hours in the parking lot, and very friendly. My unit, as almost all others here at Pats, have no a/c, so be aware. It does get hot and the "trade winds" did not really do much in the condo to cool me off. Luckily there are ceiling fans and other fans. I was there for the first week of September, so it was in the upper 80's daily. Heidi really has the place stocked. She provides soaps, laundry detergent, all beach gear needed: chairs, umbrella, coolers, beach towels, toys, masks and snorkels, reef shoes. It was really nice. I never smelled "the smell" I've seen mentioned. The trash dumpster is near the elevators, but big deal. It's trash. And the condo building is fine. It's freshly painted and kept up. I don't know what people are saying about the exterior... I mean, are they planning to lick the walls? Go with Pats, and go with a condo by HeidiHawaii. You'll be glad you did.

  • Stayed: September 2013, traveled solo
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1  Thank Momof7MD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2013

We have just returned from staying in apt 503 at Pat's at Punalu'u.
I must admit after reading some of the reviews left, we wondered if we had done the right thing!
Our fears were foundless. Cheryl's apt was spotlessly clean, very well equipped, and had everything that you would need, and more! The view from the lanei is amazing, most mornings we watched the sun come up about 6.am. and got some fantastic photos!
Other people had gone on about the smell in the parking lot- but I can honestly say we didn't smell anything at all! The noise in the bedroom is a problem, but I had the foresight to buy some ear plugs, and it didn't bother us at all, and after 4 days we didn't even need the ear plugs, as your body adjusts, and you don't notice the noise the same. The security is especially good, which makes you feel a lot safer, and Chris the handyman was so helpful!
The majority of tenants, be it holiday or long term rentals were very pleasant, and nodded or smiled at you!
All in All great value for the money, and Cheryl very kindly let us stay in apt till 2 p.m. because our flight back to Manchester UK was not till 9 p.m. which meant we could have a shower before our 19 hours of flying- so that helped an awful lot!
If you want somewhere as a base, with wonderful views, a gorgeous beach, and to feel safe- this is the place to go! Excellent !!!

  • Stayed: September 2013, traveled as a couple
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1  Thank Mayb566
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2013

Had a wonderful time on this lovely island and stopped 7 nights at Pat's at Punalu'u. The building itself is old as stated in previous reviews but our condo was lovely, it had an up to date kitchen and had everything we needed, other then the wifi which we couldn't connect to unless we sat by the pool for some bizarre reason (which was important to us so we could keep in contact with our daughter who we had left back in England) The bathroom is very small and the accommodation will fit 5 but only just. Our only niggles with the accommodation itself were all the rules! the first being you could only drive into the parking space, you would get fined if you backed in! lots of "Quiet please" posters everywhere. You weren't allowed to jump into the pool, could only wear certain clothes in the pool. When my son did jump in on the one occasion, someone appeared and he was asked not to do it again. I think this accommodation is ideal for couples and retired couples but for families I would be looking else where. My son even said "Do we get fined for having fun?" as there was some many Do's and Don'ts. On the positive the location is fantastic and price wise very reasonable. The sewage smell we found was on a Thursday when a lorry comes and gets rid of all the waste. We probably wouldn't go back here, well unless we have retired and not got the kids in tow!

Room Tip: We stayed in Condo 614
  • Stayed: August 2013, traveled with family
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1  Thank sally1667
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2013

My husband and I stayed at this VRBO #134630 location from July 29 to August 28, 2013, which for most tourists and vacationers is a long time on the island. After about 30 days here on Oahu we got to know the location, building, and rental unit very well. The VRBO condo is located along Route 83 (Kam Hwy) north and about 40 miles from the Honolulu airport. It takes about 50-65 minutes to arrive from the airport if renting a car. The location is Oahu “country style living” on the upper east side of the island also considered the North Shore area. The drive is spectacular with many miles of the road north from the city just 20 to 30 feet from the water’s edge. The colors of the ocean water are beautiful. There are numerous beaches along the way. It’s a leisurely drive with a 35 MPH speed limit all the way on Route 83 north and south.

The building itself (Pat’s at Punaluu), is apartment/condo style living. The building itself is “dated” and was built 38 years ago. There is not much that one can upgrade to a 38 year old building. You are provided with your own private parking area, and for this unit it is covered parking, close to the elevators. There are two elevators, and you need a special electronic key fob in order to activate the lift. Each condo unit is independently owned and very few of the units have full time residents. Most have been purchased by investors as vacation rental units. This unit is located on the 8th floor and is a corner unit facing the ocean and south towards a range of mountains. The view from the east balcony or Lanai facing the ocean water is spectacular. The view from the side balcony (Lanai) to the south is ok. You look at a 7 story condo/apartment building and you look down upon the huge roof of an old restaurant building that has been closed/vacant for many years. However, just stand at the cook top while preparing a meal and your view is just spectacular over-looking the ocean, palm trees from both the east and south east. It is just spectacular. Majestic mountains, rich in foliage stand in the background to the southwest. On many days you may see folks parasailing in distant valleys. One day we saw someone fly right into the clouds over the mountains.

The unit is “nicely appointed” with modern maple cabinets, black galaxy granite counter tops and stainless appliances. The dishwasher was replaced about one year ago. The condo is nice, with a nice ambience. The unit is considered a “penthouse” as it’s an 8th floor apartment/condo with a spectacular ocean view. The building has units that are as high as 9 floors so you’re not quite up to the top. All units within the building, however, face the ocean and the views are totally awesome. The owner has a team to address repairs and housekeeping concerns. Kathy, the housekeeper, has a great personality and was very responsive to us. She left us her personal telephone number to call if we needed anything household related. Eric, the handyman, was also very nice, and was called out to the unit to replace 3 electrical sockets/switches, burned out light bulb, and to reset a failed ceiling fan due to an electrical outage from a storm. Both Kathy and Eric are valuable assets to the owner.

The unit is equipped with a large screen flat panel TV and Bose surround sound. A small amount of free on-demand movies are available with Oceanic Time Warner cable service, so expect basic service and HD channels that you would find on the mainland. The remote control for the cable TV needs to be replaced from the cable company, as the buttons stick and is frustrating to use. The unit also has a secure high speed wi-fi internet connection which was great to have. Bring your laptop or iPad. Cell phone service for calling is excellent if wanting to make calls back to the mainland. No problems getting ATT or Verizon service. The unit is equipped with quality cookware, utensils, plates, and glasses. The kitchen island and state of the art cook top was very nice. All you need to do is supply your own food items. Some basic sundry items like shampoo, bar soaps, and lotions like that of a hotel are stocked for the guest. Bring your own toothpaste, sun blocks and other personal care items that you might use on a regular basis.The California king size bed was very firm. A stacked washer/dryer is in the unit. You can wash and dry clothes during your stay and even have clean clothes in your suitcase before going home. Linens are of high quality. The shower is great, with nice hot, soft water. There is no air-conditioning in the unit but you get nice breezes that flow through the condo unit. When trade winds are not present, the unit can get warm. There are remote controlled ceiling fans in the living area and bedroom. Remember you are located on the windward side of the island which usually has nice constant ocean/Pacific breezes and intermittent rain showers.

There are some very nice beaches just 5 to 20 minutes away from the condo. The condo is equipped with beach towels, beach chairs and some snorkeling equipment for guests. The North Shore beaches are spectacular and the small historic town of Haleiwa is about 30 minutes away. Route 83, the main road, can get heavy and slow with traffic both to the north and south. It is a 2 lane road. Waimea Falls, the Dole Plantation and Polynesian Culture Center are within a 30 minute drive, with the Polynesian Cultural Center just 7-10 minutes up the road. Shopping at a new Long’s Drug (CVS) is just 5-10 minutes away and there is a Foodland grocery store about 6 miles up the road. McDonald’s and Domino’s Pizza are close by as are numerous food trucks. Don’t miss the burgers at either the Kahuka Grill or Seven Brothers. The food store and other retail stores in La’ie, the nearest town to the condo, are closed on Sunday due to the Mormon religion. No alcoholic beverages are sold in La’ie at any stores or restaurants. They are available at many other locations along the way.

Sleeping in the unit is not the best as the bedroom is located in the rear of the unit, ( as with all units at Pat’s at Punaluu) and just off the main Route 83 road. Emergency vehicles can be heard throughout the day and night. It is difficult to sleep-in past 5:30 AM or 6:00 AM as traffic and commercial vehicles are busy back and forth quite early. There is also an Oahu public bus stop (known as The Bus) in front of the building so you get occasional bus noises. The local Marine base training station (MCAS) uses the perimeter of the island as a flight path (for helicopters), so be prepared for a daily occurrence of helicopters flying back and forth. We noticed most of the training occurs between 5:00 PM to about 10:00 PM weekdays. They are fun to watch but a bit noisy. In my opinion, what you are paying for here are the views, the apartment style living, and a relaxed location in the country, away from the massive crowds and traffic of the Honolulu area.

There is 3 night minimum in this condo. Despite some minor issues we enjoyed our stay; the condo location was great for us and out of the way from the large tourist crowds. We had the ability to dine in, cook, and relax, and walk along the beach. The ocean water is just about a 100 foot walk, and the pool area is clean but not heated. The beach is secluded, clean, with aquamarine clear smooth waters, as the waters are protected by a natural coral reef which breaks waves. The workers at Pat’s at Punaluu are constantly maintaining the outside of the building. The building is a non-smoking building, only service animals are permitted. The building does employ a one person security man on duty at night. We felt safe and secure staying here.

Since we stayed for nearly a full month, our daily rate was reduced to make this location affordable and a “good value” for what we received. I wanted to provide an objective and honest review of our accommodations. Many potential visitors to this unit will have flown from far distances, spending lots of money for a vacation, not knowing what they might be getting for the rental costs until they open the door and live in the unit. Overall we rate this unit and month long accommodation an 8 out of 10 rating. Views rated 10/10 to the East (ocean view) from the balcony. Views to southeast rated 7/10, due to the 7 story building and old restaurant roof being visible. Appliances rated 9/10 (only because the water dispenser and ice maker did not work correctly). Comfort level 9/10. Noise level 7/10.

The owner also owns unit PH11 in the same building just next door to our unit. After seeing unit PH11 (VRBO #420507) our opinion is that PH11 is “elegant”, newly remodeled and quite nice. I would recommend unit PH11 over PH12 if available, with PH11 as my 1st choice. You won’t be disappointed with either unit. PH12 does have double balconies (called “lanais” in Hawaii) but PH11 seemed brighter. Both units have some furniture out on the balconies to sit and enjoy morning coffee or an evening dinner.

The owner is responsive to concerns to make your stay a memorable one. There are factors to the complex property that are beyond the owner’s control. We have used the VRBO concept many times and really enjoy this way of traveling. We have traveled the world. We would consider this unit again. I suggest you complete your research and due diligence before renting any unit at Pat’s at Punaluu. After traveling so far, and spending lots of money, you don’t want any disappointing surprises when you open the door and live in your rental unit. Some units in the building are dated and not as nice as PH11 and PH12. PH11 and PH12 units are full one-bedroom units, while others in the complex are considered studios with small alcoves for sleeping. PH11 has a queen bed; PH12 has a California King bed. The owners of these two units understand quality; they have good communication between owner and renter, and will do whatever is necessary to make your stay very memorable. They did for us. Make your reservation for PH11 or PH12 early. The owner requires you to sign a rental agreement. You can feel comfortable by working with Damien and Lynn making advanced deposits since it is a long distance rental. They accept a credit card for both deposit and final payment. We had no problems paying in-full well in advance, which they did not require. Contact the owners directly for rental terms. We hope you enjoy your stay as much as we did. Once you open the doors to PH12, your spectacular vacation starts. The unit quickly becomes, “your home away from home.” If you have any specific questions about PH12, don’t hesitate to ask.

The website for Vacation Rentals by Owner is www.vrbo.com – a link to PH12 can be found here http://www.vrbo.com/134630

Room Tip: See our review at VRBO website as it is unit specific from our trip. Corner unit, great ocean views, great ocean breezes.
  • Stayed: August 2013, traveled as a couple
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11  Thank OceanDreaming2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2013

Our family of five recently stayed in a corner unit on the 4th floor. The condo was small, but comfortable. We loved the view from the wrap around lanai! The kitchen was fully equipped with everything we needed. The living room was comfortable, with a large TV including cable and, much to our delight, Netflix! The sofa was a sleeper sofa, and two of our group slept on that. It was not in the best of shape and rather uncomfortable; it could use replacing. We were able to get a rollaway bed for our teenage daughter. It was also not the most comfortable, but it worked. The bedroom has a large king size bed. That bed was extremely comfortable. However, the bedroom was hot and humid. The ceiling fan was broken, so the owner provider a small standup fan. It helped, but the bedroom does not get the wonderful ocean breezes that the living room had. So, it was a tradeoff - comfortable bed or nice cool air. The bedroom also faces the street, so there was a lot of traffic noise, particularly from the bus stop across the street. The biggest problem for our family of 5 was that the bathroom was extremely small. There was barely enough room for one person to turn around in there. It had a toilet and a shower. The sink was in the hall outside the bathroom, and all this was right outside the door of the bedroom. It made for some tight manuevering amongst our family. The beach is literally steps from the building. It was beautiful and mostly empty. There is a reef offshore, so the water was really calm; it felt safe. But we were there in the summer when the waves are not big on the North Shore. The pool on the premises was nice too. The parking was puzzling. Our parking space was about as far away from the condo as you could get. It seems that the spaces were not assigned in any relation to where the condo was located in the building. Oh well. We had a lovely experience and would probably stay here again, in spite of the small bathroom.

  • Stayed: July 2013, traveled with family
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3  Thank Zoe Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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