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All reviews walk in wardrobe half board superior suite sister hotel kids club heated salt water pool sea view spanish restaurant lower pool buffet restaurant sun loungers sports facilities mini bar family suite a la carte restaurants star hotel shuttle bus
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Reviewed June 11, 2019

We stayed here for 2 nights at the beginning of June. The superior junior suite we had was lovely with a view of the sea. The room had a super kingsize bed and very spacious. The bathroom had a large walk in shower and a separate bath. in the lounge area there were two beds that pulled down from the wall. We had a large balcony that you could access from the lounge and the bedroom.
There was plenty of choice of different foods available in the main restaurant. Was not overly impressed with the pool restaurant, waiters not very friendly.
Pool area was ok needed to be cleaner. Glasses and rubbish left on tables and floors. Children’s pool very small. Seawater pool is good because it slopes in.
Kids club was good very friendly staff particularly Max. Large space for the kids with different activities.

Date of stay: June 2019
Trip type: Traveled with family
1  Thank tracynorthcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Adrian_Hoteles, Relaciones Públicas at Roca Nivaria GH - Adrian Hoteles, responded to this reviewResponded June 12, 2019

Dear tracynorthcat,

thank you a lot for sharing your feedback here about your stay at Roca Nivaria GH.

We are happy to read that overall you had an enjoyable stay with us.
Your comment about the pool area surprises us many of our guests actually prise the cleaniless at all areas of the hotel. We will of course look into your comment.

It would be a pleasure to welcome you back in the future.

Warm regards,
The Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2019

It is one of the best stay I had in my life so far. I would like to say that the services, food and cleanliness of the hotel are astonishing. All of the staff is very polite and willing to help all of the time.
The food is amazing… just amazing. I would recommend to have half board food included in your stay just to enjoy the dinners and the breakfasts.
The view from our room was also spectacular. I booked seaview room and we were set on the 6 floor which provides amazing ocean sight. This is perfect for relaxing nights with glass of wine.
There are some small nuisances such as cleaning staff buzzing our door bell to leave chocolate candies and sometimes cleaning twice per day but these are really very negligible.
The only one think you might find odd is that the hotel is pretty far from Los Christianos and you might have to take bus 471 which is not very regular to go there and enjoy the atmosphere. Other than that everything was pretty perfect in our vacation and I hope we will be back some day soon.

Date of stay: June 2019
1  Thank MartoZh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Adrian_Hoteles, Relaciones Públicas at Roca Nivaria GH - Adrian Hoteles, responded to this reviewResponded June 12, 2019

Dear MartoZh,

thank you so much for sharing your positive feedback here concerning your recent stay at Roca Nivaria GH.

We are delighted to read that you had a great stay with us and that you could appreciate our services & facilities.

It would be a pleasure to welcome you back in the future.
Please, feel free to reach out to us if we can be of any assistance for your upcoming stay.

Warm regards,
The Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 5, 2019

Room tip: We had a seaview, it was so quiet..... apart from the waves think it was 124
Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GM_Adrian_Hoteles, Relaciones Públicas at Roca Nivaria GH - Adrian Hoteles, responded to this reviewResponded June 6, 2019

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Reviewed June 5, 2019 via mobile

Same here on a recommendation from family. Beautiful hotel in enclosed complex. I’m usually an explorer but wanted to just relax this trip so barely made it out the gates so can’t really report on the area.

Our room was clean, stylish and spacious with a lovely balcony view.

Two pools- one saltwater which was very buoyant but took some getting used to. The other freshwater which was quite a bit colder- if I’m honest I would have wished this had been warmer but on the hot days it was a godsend. At least there is a choice and they are immaculate.

Food was fantastic- huge variety we were spoilt for choice each meal. We chose all inclusive which was worth it without going overboard.

Staff couldn’t have been more friendly and helpful.

It’s fair to say we plan to return.

Date of stay: June 2019
Trip type: Traveled with family
Thank laughingboyuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Adrian_Hoteles, Relaciones Públicas at Roca Nivaria GH - Adrian Hoteles, responded to this reviewResponded June 6, 2019

Dear laughingboyuk,

thank you so much for sharing your feedback here about your recent stay at Roca Nivaria GH.

We are delighted to read that you had a relaxing stay with us and that you could appreciate our services & facilities.

Please, feel free to reach out to us if we can be of any assistance for your upcoming stay! It would be a pleasure to assist.

Warm regards,
The Management.

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Reviewed June 3, 2019

Overall was a very enjoyable week spent with my young family here in late May. The hotel had everything you would expect of a large, 4/5 star hotel complex. Clean rooms, big pools and excellent kids entertainment. On check-in we were upgraded to a junior suite which was unexpected but great for ensuring our two kids had their own space, as did we once they'd gone to bed. The staff were friendly and helpful without exception. The hotel also had possibly the best quality and most diverse buffet menu I've come across at such a hotel. One thing to note is that the heated pool - much preferred in the May climate - is the seawater pool, which took some getting used to for my young kids and required googles for them to feel truly comfortable splashing about. Only major downside was that while the staff were all great with the kids, a not insignificant number of the more elderly guests took more of a 'kids should be seen but not heard' view of the world. We had the odd 'shush' directed at us during the evening entertainment, and more than the odd stern look. A case of two different types of guests with different expectations for the ambiance, which was a shame. Other than that, can't fault the hotel - a great week!

Date of stay: May 2019
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank KaguraCato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Adrian_Hoteles, Relaciones Públicas at Roca Nivaria GH - Adrian Hoteles, responded to this reviewResponded June 4, 2019

Dear KaguraCato,

thank you a lot for sharing your feedback here about your recent stay with us at Roca Nivaria GH.

We are very happy to read that you had a pleasant stay with us and that you could appreciate our services & facilities.

It would be a pleasure to welcome you back in the future.
Please, feel free to reach out to us personally if we can be of any assistance for your upcoming stay.

Warm regards,
The Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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