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“A Very Relaxing Holiday”
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Review of Casa E'cosse

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Very good
22 reviews
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out to sea from first floor terrace
air view
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Updated pool view new
Top terrace
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Overview
Villa -
3 Bedrooms, 3 Bathrooms, Sleeps 6
Playa Paraiso, Adeje, Tenerife, Canary Islands

Reviews from our community

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Very good - based on 22 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Glasgow, United Kingdom
Reviewed March 12, 2013 for a stay in February 2013

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location and peace and quiet.
Liked least: Leaving
Traveling group: Spouse/Partner
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Maidstone, United Kingdom
Reviewed January 11, 2013 for a stay in December 2012

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Weather
Liked least: Stores closed when we arrived on Christmas Eve
Traveling group: Extended Family
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Jayne S
Reading, United Kingdom
1 review
“Lovely homely Villa”
Reviewed April 19, 2012 for a stay in April 2012

Everything Ian has said in the add is spot on. The pool was lovely and warm. Quiet location good restaurants and close enough to main resorts. We had a car as was beneficial to our requirements but there are frequent busses to other resorts. The Villa was spacious and well equipped. We had great weather so couldn't wish for more. The shop up the hill seemed to be open all the time even sunday, which was very useful. Great management team. No dissapointments, didn't want to leave.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: spacious villa
Liked least: showers upstairs were a little weak
Traveling group: Family with Teenagers
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CAPE VERDE
Reviewed April 14, 2012 for a stay in March 2012
1
person found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The Vills
Liked least: Location, Pool, assistance from the property agents
Traveling group: With Friends
Your age range 35-49
Would you recommend this hotel to a friend?   No.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Apr 23, 2012
While it is disappointing to read this review and I concede we had an issue with the pool that only transpired on the day this party were arriving I feel most of the other info is inaccurate.

We have had a system for ten years re access and how to get the keys. This avoids meet and greets and has worked well for all this time. We at no stage advised someone would met them and the access arrangements were on the instructions forwarded.

The guests state that four weeks after return they have not had deposited refunded? well the review was written little over two weeks after they returned therfore it is inaccurate.

I was on holiday myself and had informed the guests of this, they have not only had the deposit returned now but a small refund for the inconvenience they had (120€ returned)

In there initial enquiry they clearly stated that Beaches were very important to them. I replied stating that if this was the case then perhaps Playa Paraiso was not the place for them as Beaches are limited. Despite this another sister called me and despite what was given by way of info wished to book. I further advised the "pebble Beach" refered to was overgrown but another beach within Paraiso between Roca Nivaria and Buena Vista Hotels existed. They do not mention this.

The guests claim to have been stranded yet There is a bus stop 200m from the house and the 472 or 473 passes every twenty minutes in both directions going to almost everywhere on the island. As the Bahia Principe Hotel is to the rear of us there are also taxis passing frequently. The nearest bar is 200m, opposite the bus stop, and the mini market 400m. I produced a document of all the bars and restaurants in the area for the info of guests so they would have been aware of locations. There are about a dozen places to eat within 15 minutes of the house and excellent transport routes to other areas.

I am pleased that there seems to have been no actual problem with the house and it is the location and service from our managers that the guests are not happy with.
The location I have explained and other reviews mention what people see as a good location. Indeed both comments either side of this guests stay praise location and managers in our guest book within the Villa.

I at no time suggested the pool remained unfilltered. Our pool guy was going round in the morning of 21st March as they arrived on the evening of 20th. The pool was losing water and we had realised this on the 20th. When called I advised that though the filter had been turned off for the time being that it was ok to use THAT DAY as it had chlorine and circulation but was answered with comments about stagnant water to which I quelled there fears (or so I thought).

Our managers do not meet every one. There details are on our notice board and the house is left clean and tidy with towels etc all left out. Only if they are called do they come around to solve any issues. It is pretty normal in a one week stay that they will not see guests unless called.
I received a txt from guests on the 21st after pool had been looked at and it stated all was good now and perfectly happy and sorry for any problems we had. I presumed all was then in order as we heard no more until the review was posted. Indeed the wrong bank details were initially given or the refund would have been even quicker. It was paid on 18th which is still more than a week inside the four week period suggested on the review posted some days earlier before we had clarified the situation.

We aim to keep our guests happy and respect there right to make comment. We do however require this to be accurate and some of the statements are simply not. Some are about opinion but for example we have been marked 1/5 for key access and yet the system has been in place for ten years and involved having a code to get firstly into the garden gate and then the same code for collecting keys. If they had not this info as suggested they simply would not have accessed the house so I fail to see how they had anything other than the correct information.

I sincerely hope this has clarified the review
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
john o
Ayr, United Kingdom
1 review
“lovely winter sunshine”
Reviewed March 3, 2012 for a stay in February 2012

Lovely holiday. Left the U.K. freezing and every day of the holiday was warm sunshine. The pool was excellent a nice 29 degrees. The villa had a nice feel to it, more like a home than a holiday rental. Only downside on our part was not a lot going on in the town due to the season otherwise great.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The warm pool
Liked least: going home
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bromley, United Kingdom
Reviewed January 14, 2012 for a stay in December 2011
1
person found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The location
Liked least: having to leave
Traveling group: With Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Harry W
Preston, United Kingdom
2 reviews
“Comfort, Safe and very enjoyable”
Reviewed December 16, 2011 for a stay in November 2011

Better than your average villa rental. Enjoyed our stay and what few problems there was they were sorted out very quickly by Ian's management team. Very spacious rooms with to very nice and large En- Suites to both upstairs bedroomsand and a nice heated poolto complement the villa. We felt very safe staying at the villa and would reccomend this villa to anyone.We will hopefully be renting the villa next year.
Harry & Christine Walton

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Nearly like home from home
Liked least: You needed acar as the centre of Playa Paraiso was a stiff walk
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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