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“Lovely place worth a visit”

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Chapters Hotel and Restaurant
Ranked #1 of 1 Hotels in Stokesley
Certificate of Excellence
Reviewed June 15, 2013

Eaten here for Sunday lunch.......booked late Sunday morning and the place was full however the flexible chap who took my booking offered late afternoon......very acceptable. Marvellous lunch and a menu of superb choice. We dined with extended family and everyone enjoyed themselves. The bar area is worth a visit and a chat with the bar manger who knows his business......well stocked bar of premium spirits and he is not frightened to go out on a limb if he sees something new and exciting which he thinks that the customer will want. Superb and good business savvy. Also eaten here Saturdays for lunch and Friday evenings ....with friends.Service excellent and setting lovely and finished to a high standard.

  • Stayed: February 2013, traveled with family
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Thank Diamond280
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this reviewResponded June 18, 2013

Dear Diamond280

Thank you for taking the time to complete this review of Chapters Hotel & Restaurant.

We always appreciate any comments or feedback our guests provide via Trip Advisor.

I am pleased to see that you have enjoyed our Early evening menu, it is proving to become quite popular and with the menu changes occurring so frequently, gives all our customers a chance to try something new.

It is also pleasing to see that you visit at all times and try the different menus we have on offer.

I have passed your comments onto the team and thank you once again for taking the time to write these

Regards

Steven
(Owner)

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224 - 230 of 340 reviews

Reviewed June 8, 2013

OK, so the only parking is by disk in the market square. It's an old building, what else do you expect? I had a splendid room with a big bathroom. Lots of step-up or down changes of level, but it's an old building. Terrific bed, really comfy. Amazing internet. I didn't try the restaurant, but it is said to be really good. Breakfast was great, well cooked and delivered quickly. The town is pretty & repays exploring. Recommended.

  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this reviewResponded June 18, 2013

Dear Robert H

Thank you for taking the time to complete this review of Chapters hotel & restaurant.

We always appreciate feedback and comments on what our guests think of the hotel.

Yes the building is a 250 year old listed building and does have it's quirky features which we feel add to the charm of the Hotel so it is pleasing to see that our guests feel this way too.

We do look forward to you seeing you again when you are in the area.

Regards

Steven
(owner)

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Reviewed June 1, 2013 via mobile

Went with friends for the early evening menu. Two courses for £13 - we couldn't resist! We arrived a little late but this wasn't a problem.

The menu changes so we didn't know what to expect before we arrived. We all found something we liked - I went for the battered hake and chips. It was delicious! A beautifully cooked and presented plate of food. We all went for the sticky toffee sundae for dessert which was to die for!

Our waitress was very attentive and couldn't do enough for us. We received some lovely chocolates with our bill. Couldn't fault it!

  • Stayed: May 2013
    • Location
    • Cleanliness
1  Thank vp217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this reviewResponded June 5, 2013

Dear VP217,

Thank you for this great review. This early evening menu has proved really popular with our customers. I have passed your notes on to the Head Chef for the rest of the team to read.

We are pleased to hear everything was fine and do hope to see you again soon at Chapters hotel

Regards

Steven
(Owner)

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Reviewed May 13, 2013

We stayed at Chapters on the 11th May 2013 as we were attending a memorial service for a friend. On our arrival the staff were very welcoming and most attentive and we felt that we were in for a very pleasant experience.
We were not disappointed, the room was very clean and the facilities were all we would expect.
We took the Gourmet option and were amazed to be treated to some fantastic quality cuisine and excellent service.
The chef came out to talk with us which was a very nice touch and we were able to show our appreciation for her excellent cooking.
The whole atmosphere of the hotel was very homely and the bar area was modern with a good stock of wine.
We only wished that we had only booked the one night as we were so comfortable and at ease.
I would have no hesitation in staying there again and highly recommend this establishment for short or long stay travellers.
The area is beautiful and Stokesley is such a pretty town with a great atmosphere.
Thank you Chapters for a great stay and your staff are a credit to you.
We will stay with you again if we are in the area.

Room Tip: Just pick any room and you will not be disappointed
See more room tips
  • Stayed: May 2013, traveled with friends
    • Value
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Thank GaryAug1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this reviewResponded May 20, 2013

Hello GaryAug1953

Thank you for taking the time to write this lovely review of Chapters Hotel.

Our Gourmet Night Special promotion is very popular and we are over the moon to hear that you enjoyed your time here especially the meal. Victoria, our Head Chef, always pops out to see if her customers have enjoyed their meals.

We are pleased to see that you would return and we do take pride in receiving feedback especially as nice as yours. I have passed your comments onto the team.

We do hope you visit again when you are in the area.

Regards

Steven
(Owner)

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Reviewed May 13, 2013

Stayed at Chapters hotel in Stokesley for one night, £60 for a executive room with breakfast.
Other family members also in the same hotel, my sister had an issue with her room, but this was dealt quickly and efficiently,
We stayed in room 14 Little bit of a trek to room but worth it,
Lovely big clean room, with a good sized bathroom, comfy bed.
All the hotel staff were very friendly and attentive, even supplied a loan umbrella for out trek to the great pubs in the town
Really enjoyed the breakfast in the morning, full English with all the trimmings
Great nights stay in the lovely market town.

Stayed: May 2013, traveled with friends
Thank JOHNARCHER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this reviewResponded May 20, 2013

Hello JohnArcher

Thank you for taking the time to complete this lovely review of Chapters Hotel

We do appreciate all feedback and we are pleased to hear that your sister was okay after her stay too.

I have passed your comments on to the whole team

We do hope that if you are in the North Yorkshire area, that we see you again

Many Thanks once again

Steven
(Owner)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 3, 2013 via mobile

Stayed at Chapters as I was down on business and wanted somewhere nice but local to the meeting venue.
Very nice and clean village and Chapters was very in fitting with the local surroundings.
Its not the most spacious of places I've stayed but was very clean and had a nice feeling about it.
My room was up couple of flights of stairs and at the end of the corridor, nothing fancy but clean and functional.
I went over to Yarm to eat with friends but they told me the food was very good at the hotel.
Breakfast was good and service was excellent so would definitely stay here again if I was in the area

  • Stayed: April 2013
    • Value
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    • Service
Thank AndyB447
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this reviewResponded May 20, 2013

Hello Andy B

Thank you for taking the time to complete this review.

We are pleased to hear that you have enjoyed your stay here at Chapters and that you would return.

Chapters Hotel is a listed building with lots of smaller rooms which does add the character to the building, we are happy to see that you thought the building and your room was clean.

We do hope to see you again in the near future.

Regards

Steven
(Owner)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2013

Came here for a business dinner, and was truly stunned. Excellent food, the salmon was fantastic, good choice of wines, deserts etc. nice atmosphere and very helpful / friendly staff.
Service was prompt and we had a great time. Would go there again anytime!

Stayed: April 2013, traveled on business
Thank polymerizer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this reviewResponded April 25, 2013

Hello Polymerizer

Thank you for taking the time to write this review on our Restaurant.

We are pleased to hear that you enjoyed your meal here at Chapters and we are over the moon to hear that if you are in the area you would come back

Best Wishes

Steven
(Owner)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Chapters Hotel and Restaurant

Address: 27 High Street, Stokesley TS9 5AD, England
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > Stokesley
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
Ranked #1 of 1 Hotels in Stokesley
Price Range: $65 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chapters Hotel and Restaurant 3.5*
Number of rooms: 13
Official Description (provided by the hotel):
Chapters is a wonderful listed hotel full of character, dating back some 300 years. It is situated in the Market place in Stokesley, at the foot of the beautiful North Yorkshire Moors National Park. It is a favoured destination for many business travellers because of the hotel's convenient location for the Tees Valley business community, and also perfectly situated for those who wish to spend a relaxing weekend among our beautiful attractions. ... more   less 
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