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“Amazing food, nice room, excellent value”

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Chapters Hotel and Restaurant
Ranked #1 of 1 Hotels in Stokesley
Certificate of Excellence
Reviewed August 17, 2012

I had planned a surprise birthday meal here this year for my partner and we were not disappointed. I had booked the gourmet meal night and the food was excellent. Had a bottle of prosecco waiting for us in a bucket of ice which was really nice.

The room was really nice, however in the morning the room upstairs were walking around and it was a bit creaky!

Very nice experience though.

  • Stayed: April 2012, traveled as a couple
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Thank Andrew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this reviewResponded September 8, 2012

Hello AndrewH30

Thank you for taking the time to review your stay here at Chapters Hotel.

We are pleased to hear you enjoyed your stay on the popular Gourmet Package. We do look forward to hearing about our guests' experiences.

We do apologise about the creaking, unfortunately it is one of those things that come with a 250 year old building, we do try to eliminate it as much as we can and from your review, we are checking the floor boards again - so thank you for letting us know....

We hope to see you again soon

Best Wishes

Steven & the team at Chapters

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272 - 278 of 340 reviews

Reviewed August 16, 2012

We've stayed at chapters several times over the last few years and have always loved it. We took advantage of the gourmet dinner and stay offer. The rooms are beautiful, with some lovely added extras! The food is devine! Everytime we stay the menu is different and I'm left wanting to lick the plate!

On our last visit, we did have a small issue, when we were initially given the wrong room. After explaining the night was to celebrate our engagement, Adam on reception, double checked our booking, and moved us into the right room. To compensate us, our drinks that night were free. He even ran after us with some chocolates after dinner, which had "congratulations" written in chocolate sauce. So in the end, all was forgiven. But otherwise the service was flawless!

I would certainly recommend this hotel and restaurant to couples wanting a special night out!

  • Stayed: August 2012
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Thank snowflakeshona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this reviewResponded September 8, 2012

Hello snowflakeshona

Thank you for your comments regarding your stay to celebrate your engagement here at Chapters

We do apologise again about the mix up on the rooms on arrival, it would be that particular night that we had two bookings under the same name and both rooms were the last to check in but everything glad to hear everything was sorted for you.

We do pride ourselves on feedback and we love to hear all our guests' experiences

We hope you visit us again soon...

regards

Steven, Victor and Victoria....

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Reviewed August 13, 2012

Myself and 23 other hens descended upon Chapters over the weekend to celebrate my friends hen do. All the way through the organisation to the weekend itself, Rachel and the staff at Chapters couldn't have been more helpful. Nothing was too much trouble and they were pivotal in the seamless running of an action packed weekend.

On the Saturday night we enjoyed a three course meal in our own private dining room at the hotel. The food and service were faultless which, with so many of us (35 in total), was no mean feat. Luckily for us, the breakfast were just as good to help soak up all the alcohol consumed the morning after the night before....;o)

Once again, thanks to all the staff at Chapters for such an enjoyable stay. I would recommend this lovely little hotel to anyone looking to stay in and around Stokesley.

  • Stayed: August 2012, traveled with friends
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Thank Mightywhite8890
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this reviewResponded September 8, 2012

Hello Polly

Thank you so much for your fantastic review of your group's stay here at Chapter's Hotel & Restaurant for your friend's Susie's Hen weekend

It was fun having you all to stay and the lyrca for the dance Classes on Saturday morning definitely caused a stir in Stokesley.

We hope if you ever visit Stokesley again you will stay here at Chapters

Best wishes

Steven, Victor, Victoria and the whole team....

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Reviewed July 25, 2012

Stayed at Chapters on Saturday on the Gourmet Evening package with friends to celebrate a 60th birthday. We have been to Chapters several times, but not since Victor and Victoria returned. You can certainly tell they are back! Room was lovely as usual, check-in great. The meal itself in the restaurant was fantastic. The amuse bouche was back (sadly missed!). Both myself and my husband and our friends had a fantastic meal. We then sat in the 'lounge' with drinks and coffees for probably longer than the staff wanted us to! However, there was no standing over us or asking if we wanted anything else? Breakfast GORGEOUS. Really appreciate Victoria coming out to talk to us. All in all, a fantastic evening. Will most certainly be back!

  • Stayed: July 2012, traveled with friends
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Thank Biblet_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this reviewResponded July 30, 2012

Dear Biblet_10

Thank you so much for the delightful words you have wrote about Chapters hotel & restaurant and about Victor and Victoria returning back to us

It is words like these which make Victor and Victoria proud to be back in Stokesley again and to be back at Chapters and it also lets them know that they are achieving what they came back to do - ensuring our customers have a brilliant time whilst here

We thank you for taking the time to let others know about your stay here through Tripadvisor and really look forward to seeing you again at Chapters hotel

Best Wishes
From
Steven
(& from Victor & Victoria too )

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Reviewed July 16, 2012

Together with a few work colleagues we enjoyed a lovely 'early bird' meal. A warm welcome on arrival, a well laid out restaurant and a small but varied menu. The food was exceptionally well presented and the service was 5* . Lovely warm bread rolls with olive oil and butter and a thoughtful home made chocolate at the end of the meal were delightful free extra touches. A super experience for an early meal. Highly recommended.

Stayed: July 2012, traveled on business
1  Thank forresjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this reviewResponded July 19, 2012

Dear forresjohn

Thank you very much for your lovely comments regarding your meal here at Chapters Hotel.

It is great to hear our customers thoughts of the food and service we offer here and we really do appreciate feedback especially positive comments such as your own. We are pleased to hear that you really enjoyed our popular Early Bird menu.

We do hope to see you again soon

Regards

Steven
(Owner)

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Reviewed July 11, 2012

After travelling on a mini break around north Yorkshire and stopping at various 5 star hotels we found this gem!! Fantastic rooms, lovely decorated. Very cosy and warm for a romantic evening. The food was out of this world, don't know who the chef is there but wish I'd thanked him as this meal was beautiful.
Thank you for making a perfect trip and if you're reading this you have to try this place

Stayed: June 2012
Thank FussystayerHarrison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 16, 2012

Hello FussystayerHarrison

Thank you so much for your delightful review of Chapters Hotel

Victor and Victoria Vassallo , the General Manager & Head Chef, value comments such as your own and take pride when feedback is given in such a positive way

We do look forward to seeing you again here at Chapters should you be in the area

Best Regards

Steven

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Reviewed July 3, 2012

Rooms are a little bit old but with charming! Check in and check out incredible fast and personel of the hotel and restaurant very competent!
Will always recomend it!

  • Stayed: July 2012, traveled on business
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Thank maria m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 9, 2012

Hi Maria
On behalf of Chapters Hotel many thanks for the postive feedback .The team always get a buzz from nice comments .
The first part of the Hotel dates back to 1750's .Which gives its Charm This also means each room is a different size and shape ,We have pictures of all rooms on the website if you stay again or contact us if we can be of help
regards
Steven

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Additional Information about Chapters Hotel and Restaurant

Address: 27 High Street, Stokesley TS9 5AD, England
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > Stokesley
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
Ranked #1 of 1 Hotels in Stokesley
Price Range: $65 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chapters Hotel and Restaurant 3.5*
Number of rooms: 13
Official Description (provided by the hotel):
Chapters is a wonderful listed hotel full of character, dating back some 300 years. It is situated in the Market place in Stokesley, at the foot of the beautiful North Yorkshire Moors National Park. It is a favoured destination for many business travellers because of the hotel's convenient location for the Tees Valley business community, and also perfectly situated for those who wish to spend a relaxing weekend among our beautiful attractions. ... more   less 
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