We got married at Chapters on 19th May 2012 and were delighted with the hotel, staff and food.
Rachel is the wedding organiser and she could not have been more helpful. We emailed her so many times about every element of the wedding and she was professional and friendly and a delight to deal with. We really must have driven her mad with questions. She was there all afternoon during the wedding to make sure everything ran smoothly. Victor and Victoria run the hotel (Victoria is the chef) and they were both very helpful and lovely people to deal with from a customer's perspective.
Unfortunately we chose the coldest May day for 300 years as our wedding day. We had wanted a venue with some outside space and gardens which Chapters offered but we were unable to take advantage of the gardens due to the amount of rain that we had had in the days and weeks leading up to the wedding. The ceremony was conducted in the restaurant (bistro?) at the rear of the hotel and after the ceremony we moved outside under a canopied area with patio heaters for drinks and canapes while the restaurant was set up for the wedding breakfast. In our opinion the only improvement that could have been made to our day was that perhaps the hotel could have provided some kind of decorations out there to make it more 'weddingy'. We would have been happy to pay an extra fee for this if it had been offered and on reflection we should have probably suggested this or asked if we could have done something out there ourselves. We have just returned from our honeymoon in Turkey and while we were there we watched a wedding take place at the hotel. The hotel there put up lots of kind of white netting tied into bows to make the area look pretty in a very inexpensive way and perhaps Chapters could consider something like this for future weddings. It would also take guests eyes away from the fact that the white canopy is quite badly marked despite the hotel's best efforts to clean it. This is the ONLY thing that could be improved on during an otherwise perfect day.
The food was the star of the show. Every guest we spoke to commented on how wonderful it was. The beef wellington melted in your mouth and the halibut was simply gorgeous and as fot the starters and desserts - divine! The service was probably the best we have experienced even just going out for dinner let alone for a wedding party with approximately 40 guests.
In the evening Chapters provided the singer Val Boyers as entertainment while people had a buffet hog roast meal (again the food was superb). Val was lovely and has a great voice and she started her set about 30 mins earlier than we expected which was perfect. We then had a DJ - again he was great and the music he played was exactly what we had asked him for.
We stayed in a complimentary room at the front of the hotel with a wonderful shower. The next morning ourselves and number of our other guests who had stayed over had a fabulous breakfast - again with impeccable service. The staff here work very hard and are totally unobtrusive and have clearly been very well trained and it shows.
All in all we would highly recommend Chapters as a wedding venue for a smaller wedding. As mentioned we had 40 guests during the day and about 70 in the evening all of whom told us what a great time they had and what a good choice4 the venue was. Thank you from the bottom of our hearts Chapters.
- Official Description (provided by the hotel):
- Chapters is a wonderful listed hotel full of character, dating back some 300 years. It is situated in the Market place in Stokesley, at the foot of the beautiful North Yorkshire Moors National Park. It is a favoured destination for many business travellers because of the hotel's convenient location for the Tees Valley business community, and also perfectly situated for those who wish to spend a relaxing weekend among our beautiful attractions. ... more less
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