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“Needs serious update ”

Cedar Falls Health Farm and Spa
Attraction details
Reviewed January 15, 2018 via mobile

So I started coming here 25 years ago as only spa for miles and unfortunately still is which is how it still goes on. I have seen many penny pinching going on no more fresh flowers, magazines reduced, no free tea and coffee, no samples given, all locked up at night whereas before you could go to beauty reception try products, tiny single rooms, uninspiring and not many fitness classes , fish pond removed seriously ? Cutting costs everywhere! Alternative treatments far too expensive and ripping customers off, same boring deserts at lunch fruit or yogurt even after all these years, a relaxation room smelling of damp and the same old deal that includes a dry float thing it’s so boring and dated. The pool is tiny and the same hot tub and no towels available to take extra just your allocated one to last all day. Lack of beds when busy and hogging of beds this isn’t the Costa del sol ladies stop leaving your towel on bed while you get a massage!
The whole place needs a shake up and staff always changing. What is my final straw to never come back again is whenever I check in and the same question ‘have you been before?’ Aahhh why don’t you have it on your system and say welcome back why is it so hard to do this??I feel very undervalued and yes I have been regular since you opened. There is no loyalty incentive at all.

4  Thank carogDevon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"drawing room"
in 5 reviews
"sauna steam room"
in 2 reviews
"dry towels"
in 2 reviews
"spa area"
in 3 reviews
"spa reception"
in 2 reviews
"main gripe"
in 2 reviews
"special offer"
in 2 reviews
"dry float"
in 6 reviews
"long driveway"
in 2 reviews
"great facial"
in 2 reviews
"michelin star"
in 2 reviews
"aqua jet"
in 3 reviews
"classes"
in 5 reviews
"pedicure"
in 4 reviews
"rooms"
in 12 reviews
"travelzoo"
in 3 reviews
"slippers"
in 4 reviews
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12 - 16 of 63 reviews

Reviewed December 6, 2017

I have stayed at Cedar Falls on several occasions and the setting is superb. It is perfect just to walk, eat, sleep and unwind even if you do not wish to join in the activities. The new bedrooms are tastefully decorated with very comfortable beds, the food is very good and there is an extensive range of treatments. The shop is also excellent.

Thank Claire R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2017

Returned to Cedar Falls on a solo trip to unwind and recharge. CF definitely allows you to do that and whilst some areas are still on the list for refurbishment and look a little dated, it is one of my favourite places as it is adults only, good food and has plenty of relaxation beds. Classes are good and professional and the daily walk is a definite must to learn more about the interesting village and it's history whilst getting some good exercise. Clothing, handbags and jewellery in the onsite shop give you the opportunity to buy things that are not on every high street. Stayed for 2 nights this time and would definitely recommend the extra night.

Thank filer2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2017

Cedar falls is housed in an old country house and the settling is lovely. But as a spa the place is sadly lacking. 2 of the 3 courses at lunch were good but desert of ice cream or sorbet was frankly lazy. I also would have liked a glass of wine but wasn't offered one. It wasn't even on the menu. The ladies at the next table ordered them but apparently you have to be in the know.
Classes were limited and they were not to music which is bizarre.
Changing rooms are fine but the showers needed a clean.
Management appear to be trying to make every extra penny they can. I don't expect to have to pay for every drink. Also charging £1.50 for slippers when you have paid £89 for access is cheeky.
I would also expect decent shampoo, shower gel etc not cheap generic soap. Most spas offer moisturiser and combs etc for use if you gave forgotten yours but not here.
Overall fine but I wouldn't go again

1  Thank WanderingPomm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed August 14, 2017 via mobile

My mum and I went to Cedar falls for a spa day and loved it. All the treatments were excellent apart from the aqua jet which I probably wouldn't recommend. We really enjoyed going in the outdoor pool. Excellent food!

Thank Alice F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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