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“Good Value”
Review of Kuta Indah Hotel

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Kuta Indah Hotel
Ranked #10 of 12 Hotels in Kuta
Reviewed September 24, 2012

We enjoyed our stay and found the Staff to be friendly and helpful. Beautiful pool area.We stayed in a budget room which was OK but with a few simple touches would be much better , like fixing the hand basin which was hanging off the wall,bedside tables,and a mat for the Bathroom.They need to do some simple maintenance.

  • Stayed: August 2012, traveled as a couple
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1  Thank NzClimber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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66 - 72 of 149 reviews

Reviewed September 13, 2012

Was having a nice stay here till my friends and i returned from a surf one morning to discover we had been robbed of all our cash in the room! Strangely the room was untouched still locked and the cleaners had been in though!!
The manager refused to aid us and after contacting the local police we were hauled down the local station and treated as though we had committed the crime for personal gain.
In all we had over $500 stolen and were told if we did not pay the pay for the time we had stayed in the hotel we would be arrested!
In hindsight we could have used the safe in the lobby but we chose to hide our valuables/cash amongst our things and granted it may not have been the staff, but the way we were treated by the management and Lpolice was appalling and it completely ruined our trip.

Stayed: October 2011, traveled with friends
5  Thank Danhit01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2012

As we were trying to book ahead for our trip, we ended up staying at Kuta Indah because it was on the only hotel that had vacancies and would take online reservations. When we arrived, I thought we had lucked out. The grounds and outsides of the buildings are nice, and upon check in, we were told that we had been upgraded to a "deluxe" room. The room was fine...but certainly not deluxe. Our room was in the "hotel," which sits at the front of the property. I'm assuming that the other rooms in the hotel are like ours....badly in need of an upgrade (dirty tiles, rusty or broken fixtures, old musty linens). There are several separate bungalows on the property around the pool, and I am left wondering what they looked like inside. The food in the restaurant is very overpriced. There's a great cafe a few steps down the street towards town. Overall, I was satisfied. The room was cheap and, while outside the main drag, the hotel was close enough that we could walk to the beach or other restaurants.

  • Stayed: August 2012, traveled as a couple
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1  Thank trubeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2012

We stayed here for two weeks whilst travelling the world for a year and it was definitely one of the best places we stayed for so many reasons. The swimming pool area is lovely, great place to relax, very quiet. The rooms are not amazing but they are clean and big and have everything you need, and the personal balconies are lovely. The rates at this hotel are incredibly good for what you get. But the best thing about it is the staff, they are all lovely, especially the manager, who requested we have a (complimentary) meal and drinks with him on our last night, and it was amazing. We would (and hopefully will) go back anytime. I have read all the bad reviews people have posted and I honestly do not know what they're talking about and don't think they do either!

  • Stayed: September 2011, traveled as a couple
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5  Thank JewelsD83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2012

Everything is good..
We are the only one indonesian guest at that time. They provide HBO tv channel so it could be our entertainment in the room..
The staffs are so kind. They have very quick respond and helpful..
I will be back again and stay there when I go to lombok again...

  • Stayed: June 2012
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Thank Ayu_Widianti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2011

Ate here during our visit to Kuta Lombok, fantastic seafood pizza.

  • Stayed: October 2011, traveled with family
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1  Thank TRAVELEMSYDNEY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2011

None of the staff here smile. The atmosphere is dead. There is none of the typical friendliness we encountered everywhere else. The bathroom smelt of sewage and the room looked like it had been built in the 40's and nothing had been done since. Windows didn't shut, everything was old and battered and peeling, the tap for the shower came off in my hand as I turned it. The food was over priced and not very nice. Breakfast took ages to arrive (they forgot about our order twice) and wasn't worth waiting for. This is not value for money. We left 5 days early and moved to somewhere nearer the beach, half the price, and much nicer. To be fair to them we didn't bother complaining or ask to change rooms as we just wanted to get out of there. Even if the room wasn't falling apart or smelling of sewage the hotel just didn't feel like a nice place to be. Only place we stayed in a month that I wouldn't recommend.

  • Stayed: August 2011
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4  Thank T4Y10R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kuta Indah Hotel

Address: Kuta Beach Street, Jalan Raya Pantai, Kuta, Lombok, Indonesia
Location: Indonesia > West Nusa Tenggara > Lombok > Kuta
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #10 of 12 Hotels in Kuta
Price Range: $15 - $20 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kuta Indah Hotel 3*
Number of rooms: 140
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Also Known As:
Kuta Indah Hotel Lombok

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