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“Great to relax and escape Bangkok”

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Novotel Rayong Rim Pae Resort
Ranked #2 of 10 Hotels in Klaeng
Certificate of Excellence
Brussels, Belgium
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Great to relax and escape Bangkok”
4 of 5 bubbles Reviewed February 17, 2014 via mobile

We stayed 2 nights and was very nice room facing pool. The children enjoyed the beach, pools were fun and staffs very friendly. Great value and so easy to go around the islands nearby. Thank for the various recommendation of the EAM whom really helped us. We will be back again. Maybe having an ATM in the hotel. Thank you to the entire team.

Stayed February 2014
Helpful?
Thank youbel1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotelrayongrimpae, General Manager at Novotel Rayong Rim Pae Resort, responded to this review, February 28, 2014
Dear Sir/Madame
We would like to thank you for choosing Novotel Rayong Rim Pae Resort as your accommodation choice during your recent visit to Rayong and for taking the time to write this review. Also, we are delighted to read that you had a comfortable stay and enjoyed our hotel. It is always encouraging to learn that guests are satisfied with our services as it is what we strive for every day.
We all look forward to welcoming you again on your next visit to Thailand.

Your Sincerely,
Terry Butt-Gow
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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729 reviews from our community

Traveler rating
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    148
    36
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Bangkok
1 review
4 of 5 bubbles Reviewed January 30, 2014

We have now stayed more than ten times at the Novotel Rayong. It is a great hotel, especially for families. Not too big, right next to the beach, friendly service, clean and good restaurant.
This time the ocean was calm and clear, other times the waters have been not as clear as Ko Samet. Neither is the sand on the beach the bright soft white as Ko Samet, but I can recommend a daytrip to the island where there is no resort that can compare with this.


  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Martinfamilyfather
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotelrayongrimpae, Manager at Novotel Rayong Rim Pae Resort, responded to this review, February 5, 2014
Dear Sir/Madame
We would like to thank you for choosing Novotel Rayong Rim Pae Resort as your accommodation choice during your recent visit to Rayong and for taking the time to write this review. Also, we are delighted to read that you had a comfortable stay and enjoyed our hotel. It is always encouraging to learn that guests are satisfied with our services as it is what we strive for every day.
We all look forward to welcoming you again on your next visit to Thailand.

Your Sincerely,
Terry Butt-Gow
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roma, Italia
Level Contributor
91 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed January 26, 2014

a nice hotel with respect for thai tradition,not a multi storey buiding but little buildings around multi-swimming pools.trees and flowers and a nice way of living a beach.Good rooms,fully equipped,different restaurants,a good breakfast.A little expensive the restaurants and silly to require money for faster wifi.

Room Tip: the sea view ones are nice.Beware the mosquitos
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank flincoyote
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotelrayongrimpae, General Manager at Novotel Rayong Rim Pae Resort, responded to this review, January 28, 2014
Dear Sir/Madame,

Thank you for taking your valuable time to give us a trip advisor review comments,
We are every happy to hear that you have enjoyed your stay with us,

We have also taken into our attention about the pricing in our hotel outlets, we are in the planning of coming up with more choices or regular promotions with attempting prices to serve our value guests like your good self.

We hope to see you again soon, we are always ready to provide you our best services always,

Yours faithfully,

Terry Butt-Gow
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed January 9, 2014

We had a lovely time at the Novotel over Christmas this year. A few hiccups though: the service was quite bad and hardly any of the staff spoke even basic English....also charging for a 2 year old to have a bed and breakfast is a bit mean and a COLD jacuzzi - what are they thinking!?! Other than that the gardens, pools, beach and rooms were great and the happy hour in the bar was perfect timing for us whilst our small children had supper as well. The Thai food was really good and reasonable priced but avoid the tinned juices in the cafe and stick to their brilliant coffees! Hard to decide if we would go back as such a mixed bag of experience.

Room Tip: we wanted a family room which looked good- the "deluxe" rooms are pretty small especially...
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nandi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotelrayongrimpae, Manager at Novotel Rayong Rim Pae Resort, responded to this review, January 16, 2014
Dear Sir/Madame,

We would like to thank you for choosing Novotel Rayong Rim Pae Resort as your accommodation choice during your recent visit to Rayong and for taking the time to write this review. Also, we are delighted to read that you had a comfortable stay and enjoyed our hotel.
We took notes of some of the areas which have caused you to have a mixed opinion into our attention and we will definitely seek improvements to better ourselves.

We really wish to be at your service again, and we look forward to welcoming you again on your next visit to Thailand.

Your Sincerely,
Terry Butt-Gow
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed January 5, 2014

Made the biggest mistake of staying at the Marriott first then the Novotel bad move
No comparison
Don't be fooled by the room titles I paid for a King superior room and it wasn't a king bed to start then the room was small and out dated
More like a back packers

  • Stayed January 2014
    • Location
    • Rooms
    • Cleanliness
Helpful?
Thank rossco08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotelrayongrimpae, General Manager at Novotel Rayong Rim Pae Resort, responded to this review, January 28, 2014
Dear Sir/Madame,

Thank you for your kind review comments, We are indeed very sad to hear of your disappointment during your last stay with us. We do apologize for all the issues that did not meet to your satisfaction. we will look into our products and facilities and seek further improvements.

Thanks again for your valuable comments and we hope we will have the chance again to serve you with an improved services and facilities.

Yours sincerely,

Terry Butt-Gow
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Rayong Rim Pae Resort

Property: Novotel Rayong Rim Pae Resort
Address: 4/5 Moo 3, Pae Klaeng Kram Road | Chark-Pong, 21190, Thailand
Location: Thailand > Rayong Province > Klaeng
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 10 Hotels in Klaeng
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Rayong Rim Pae Resort 4*
Number of rooms: 189
Official Description (provided by the hotel):
Resort Hotel set amid tropical grounds on a beachfrontThe Novotel Rayong Rim Pae is a 4 star beachfront resort hotel in beautiful Thailand. Set amongst exotic gardens complete with long stretched of clear sand beach, the hotel is the perfect holiday destination, a place to relax and unwind. Enjoy music and drinks at our beachfront bar or a delicious meal in one of our two restaurants The GARDEN Thai International or The SHORE Italian. Whether relaxing by the pool, at our AQUAS health spa, or making the most of our of leisure facilities, guests are spoiled for choice in the friendly atmosphere. ... more   less 
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Also Known As:
Novotel Rim Pae Resort Rayong Hotel Rayong
Novotel Rayong Rim Pae Resort Rayong Province, Thailand - Klaeng
Novotel Rim Pae Hotel Rayong
Rayong Novotel

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