Booked with 8 Friends for one week over Christmas. At the end it turns out on the day of arrival that "in principle they accept dogs" but that for the owner 2 dogs are allowed (one being their own one) to stay but not a third one (mine). Had to find an alternative Hotel and pay that on top of the booked room in Klausnerhof (330 Euro) and I could not spend the vacations as planned with my friends.
The friends that stayed at the Hotel confirmed that the stay was not pleasant and left before the end of the planned stay due to:
- Poor food
- Cold rooms
- No sense of hospitality
Sent a mail to the Hotel to provide same feedack
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