We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Nice cafe, lovely location- let down by the food.”
3 of 5 bubbles Review of Cafe on the Water - CLOSED

No photo provided
Got a photo?
Add it.
Cafe on the Water
Cuisines: Seafood
Dining options: Lunch
Restaurant details
Dining options: Lunch
Newcastle upon Tyne
Level Contributor
215 reviews
141 restaurant reviews
common_n_restaurant_reviews_1bd8 113 helpful votes
“Nice cafe, lovely location- let down by the food.”
3 of 5 bubbles Reviewed June 22, 2014

We visited here for lunch on a stunningly beautiful warm day. The cakes and scones looked delicious, but are openly displayed on the serving counter which can't be very hygienic.

We ordered soup, described as garden vegetable but which turned out to be very strongly tomato based and not to my taste. Not really garden vegetable, at all. I then ordered a brown bread tuna and sweet corn sandwich (my husband ate my soup as well) - very dry, quarter stottie filled with tuna and sweet corn with not enough mayonnaise. It was accompanied by a very small portion of salad and one of coleslaw. The salad was almost entirely composed of red onion. It cost £5.95. I found it inedible.

We were really disappointed with the quality and the range of food that was available. Having been to Richard Sim's places before, we couldn't quite believe it.

I know that it must be hard to manage food turnover in such a remote place, but there must be ways round that, surely. Ditching the inedible stotties would be a start.

On the plus side, the staff were lovely. The ice cream was delicious although the freezer is working intermittently and so it was amazingly hard. Luckily the sun was warm and we were able to sit outside in the sun until it melted!

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Margaret20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

5 reviews from our community

Visitor rating
    0
    0
    3
    2
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Bisley, United Kingdom
Level Contributor
419 reviews
168 restaurant reviews
common_n_restaurant_reviews_1bd8 176 helpful votes
“Nice scones and lovely tea.”
3 of 5 bubbles Reviewed August 11, 2013 via mobile

Had a quick cuppa and some scones here today on our trip to Kielder forrest. The place was fairly busy but we were served quickly and nobody around us seemed to wait long either. The tea was excellent, featuring a nice local brew, a little smoky in flavour but full of taste, if you like tea then this is so much better than your average tea bag. The scones were very nice too, if they have then available try the cheese and beet root, full of flavour, slightly peppery and with nice strong cheese too. The strawberry scones were nice too and the fudge scone was good too - if you like things quite sweet. The view of the lake from the large windows is good, just a pity one of the large panes has blown and is full of mist so needs replacing. Overall a reasonable place for a snack that is not just out of a box as the cakes and scones all seemed to be hand made.

Visited August 2013
Helpful?
Thank GTSSurrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northumberland
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Good food, very poor organisation”
2 of 5 bubbles Reviewed May 6, 2008

Okay, so the May Day Bank holiday did surprise us all, who thought the weather would be so good on a British Bank Holiday Monday but there really was no excuse for the atrocious organisation.

We joined the queue, I'd estimate no more than a dozen people in front of us, several just ordering ice-creams, but it took 20 minutes to get served. One guy ahead asked for cornets, it took 4 goes to get a couple - 'do you want a different flavour, they're a bit soft (read - ice-cream is dropping off), someone left the fridge open'.
We then waited a further 20 minutes for our 2 sandwiches to turn up.
OK so up to now you're thinking - it'sobvious, poor guys, someone didn't turn in for work, it happens, stop whingeing!
Here's the final clincher, the waitress came into the cafe, shouted 'one ham sandwich, ome egg mayonnaise', 2 ladies immediately shouted 'yes here'. I tried to attract the waitress' attention ' Excuse me'. Not a chance she was off back into the kitchen. I approached the 2 ladies, apparently unaware of the long waiting time they'd just said yes to the sandwiches and were just beginning to realise they weren't what they'd ordered.

All this in a cafe not half full, guys get yourselves somewhere smaller!

Helpful?
Thank getawayandrelax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Cafe on the Water also viewed

Kielder, Northumberland
Falstone, Northumberland
 
Falstone, Northumberland
Falstone, Northumberland
 

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing