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“Nice food, poor service”
Review of s Hertogenmolens

s Hertogenmolens
Ranked #27 of 57 Restaurants in Aarschot
Price range: $27 - $73
Cuisines: Belgian
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed September 20, 2013

Been there a couple of times now. The food is always great, but somehow they've always messed up the service...

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3  Thank Wiejebetje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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14 - 18 of 100 reviews

Reviewed November 13, 2012

Stayed in the hotel for a week during september and took dinner here every day. I really don't understand the negative comments about this place. Excellent food in a beautifull setting. What more can you expect?

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2  Thank Bardo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2012

Three times we came here and every time we say: never again!
We arrived in the restaurant and staff turns his back, no welcome...are a problem? We just wanne eat! Table? Help your self. It is hot in here...no airco, no bread during the whole meal, wine to warm, long time before they take the order, long time for the plates to arrive, empty glasses, no follow up....and at the end: far to expensive for what it is. Don't waist your time and money here.

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3  Thank Teckel1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2012

I visited this restaurant with my husband and a befriended couple. The place looks quite modern and well-finished, but there were several details that should really be attended to in order to enhance the quality of the experience to match the price.

Regarding the look of the interior: while we were there, there was a group of young girls seated on a long couch against the wall; the couch actually came loose from the wall with a loud bang, which made everyone look a bit scared of whether they'd end up on the floor.

As for the food; I had the quiche with goat's cheese and spinach; the quiche was alright, but it was supposed to be served with a salad with pine nuts and sundried tomatoes; I retrieved a maximum of 4 pine nuts and no sundried tomatoes. Other people at the table did have them so I guess they didn't run out. Furthermore; someone else ordered steak and received the exact same salad just in a different bowl, meaning that I'd received the regular salad accompanying all meat dishes, instead of a specially designed salad to accompany the quiche as the menu indicated.
Secondly, the long rectangular plate on which my food was served was incredibly greasy; almost as though someone had used a very used and greasy towel to wipe it off before putting the food on it. Thus, this was another case of the looks being there, but the finish not quite as I'd expect.

For desert, I had the tarte-tatin from the suggestions menu, which was perfect.

The personnel was agreeable; friendly and helpful although one girl in particular stood out; with long blonde hair and a German-like accent who was extremely friendly, attentive and especially hard working.
There was, however, a girl in regular clothing who was obviously associated somehow with the restaurant since she had access to the cash register (an employee? the boss' girlfriend?) who kept parading back and forth and heading in and out of the restaurant without seemingly any other purpose than parading, which was quite distracting and kept letting cold air in every time she walked out and in.

Conclusion: someone obviously put money into looking this place look good, but in order to become a quality restaurant, the little details should definitely be looked at and be worked on.

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1  Thank LynReviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed yesterday
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    • Value
    • Service
    • Food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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