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Jsc0
Dubai, United Arab Emirates

Nice if you do the safari, otherwise not worth it

3.0 of 5 bubblesReviewed Apr 29, 2019
I think it only worth it if you're interested in doing the safari.
The bedroom was nice, but the hotel looks a bit old and I found the swimming pool area very disappointing for a 5 stars hotel. Food is average and expensive. The beach is not really a beach. If feel it's really too expensive for what it is (we paid 280pounds a night...!!!)
Especially when I compare Bab al Shams facilites for the same price per night... Desert Islands is not worth it.
We did the safari and had the chance to see girafes and cheetah, so that makes the whole experience a lot nicer.
But regarding the hotel itself and if you're not interested in the safari, I don't really recommend it.
Date of stay: April 2019
Trip type: Traveled as a couple
2.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with Minor Hotels
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LightPacker741974, Manager at Desert Islands Resort & Spa By Anantara, responded to this review
Responded Apr 30, 2019
Dear Jsc0,

Thank you for taking the time to complete the review following your recent stay with us.

We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team.

The team and I are very much looking forward to welcoming your return to Anantara Desert Islands Resort & Spa in the near future for another memorable experience.

Sincerely,
Rachid Bakas
Director Of Rooms
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed April 14, 2019 via mobile

This island is magical! The animals and the nature were really charming! The biking ride is a must!! The hotel is nice, well maintained and the staff was amazing especialle Abdul our safari guide and, Marelie whoo took the kids for a fun activity with poneys. The food/ beverages though are overpriced, otherwise a great destination with kids

Date of stay: April 2019
Trip type: Traveled with family
Thank 689nailab
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LightPacker741974, Manager at Desert Islands Resort & Spa By Anantara, responded to this reviewResponded April 14, 2019

Thank you for taking the time to complete the review following your recent stay with us.
We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team.
Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.
Thank you once again for your valuable feedback.
The team and I are very much looking forward to welcoming your return to Anantara Desert Islands Resort & Spa in the near future for another memorable experience.
Sincerely,
Rachid Bakas
Director Of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2019

Absolutely magical and wonderful place to see and to stay. Service is perfect and all staff are professional, caring and helpful - all wishes are fulfilled. The Hotels are great, sea/shore/beaches are nice and the resorts are different but all high standard. The safari we can only recommend and again there the resort is kept clean and you can see the animals are treated well and as natural as possible in their environment. Definitely a place we can fully heartened recommend and we will back for sure again.

Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
1  Thank hlw947
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LightPacker741974, Manager at Desert Islands Resort & Spa By Anantara, responded to this reviewResponded April 14, 2019

Thank you for taking the time to complete the review following your recent stay with us.
We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team.
Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.
Thank you once again for your valuable feedback.
The team and I are very much looking forward to welcoming your return to Anantara Desert Islands Resort & Spa in the near future for another memorable experience.
Sincerely,
Rachid Bakas
Director Of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 13, 2019 via mobile

Staying on Sri Bani Yas is a paradise retreat. The Desert Island resort is worth the visit. The staff are friendly and make your stay special. We will definitely be back.
We also enjoyed the safari, our guide was great.

Date of stay: December 2018
Trip type: Traveled as a couple
2  Thank Susan B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LightPacker741974, Manager at Desert Islands Resort & Spa By Anantara, responded to this reviewResponded April 14, 2019

Thank you for taking the time to complete the review following your recent stay with us.
We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team.
Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.
Thank you once again for your valuable feedback.
The team and I are very much looking forward to welcoming your return to Anantara Desert Islands Resort & Spa in the near future for another memorable experience.
Sincerely,
Rachid Bakas
Director Of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 13, 2019

A very good accommodation, good quality and style in a room with direct exit to the pool and the beach.
Participating at resort programs on the island is a must, even the prices are not low.
I fully recommend both types of nature walk offered, in a safari car and by walking between animals.
The price is the only "inconvenient', but Anantara is not famous for low prices.

Room tip: Depends on the tourist preferences. If the easy of access is the first choice, a ground floor room is perfect.
Date of stay: November 2018
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank sorinm666
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LightPacker741974, Manager at Desert Islands Resort & Spa By Anantara, responded to this reviewResponded April 14, 2019

Dear sorinm666,

Thank you for taking the time to complete the review following your recent stay with us.
We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team.
Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.
Thank you once again for your valuable feedback.
The team and I are very much looking forward to welcoming your return to Anantara Desert Islands Resort & Spa in the near future for another memorable experience.
Sincerely,
Rachid Bakas
Director Of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 13, 2019

Good for honeymooners or with Kids because of their wide range of activities.
a fun and friendly staff/team especially in Amwaj and Shams restaurants.
easy bookings, check in and until check out.
all staff are very positive and made our stay a special.
you opted to have an Anniversary dinner and they made it very special.

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank karlmanzano
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LightPacker741974, Manager at Desert Islands Resort & Spa By Anantara, responded to this reviewResponded April 13, 2019

Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.

We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.

Thank you again for your time.

We look forward to welcoming you back to Anantara Desert Islands Resort & Spa in the near future.

Sincerely,
Rachid Bakas
Director Of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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