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“Great place to stay on a short break!”

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Pelican H2O Apartments
Sydney, New South Wales, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great place to stay on a short break!”
Reviewed January 19, 2013

My husband and I stayed here for 5 nights and found the experience wonderful. The property is very modern, clean and located in a beautiful area - close to Port Macquarie and other sites. The locals are also lovely and they have great local restaurants! Would definitely go back again.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tanzin E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vickie M, Manager at Pelican H2O Apartments, responded to this review, January 20, 2013
Thank you for taking the time to write your review. Bill and I are very happy when our guests have a great holiday and enjoy our beautiful complex and area. We would love to see you again and hope you don't wait too long before you return.
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76 reviews from our community

Traveler rating
    46
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 2, 2013

Highly recommend Pelican H2O apartments. Was greeted by Bill who was is a laid back genuine Aussie bloke. We stayed in apartment 11 which seems to be a popular one on these reviews. Had a barbecue on New Years Eve and really enjoyed watching the fireworks across the lake.
Non intrusive staff, which was a change from the couple of other places we stayed at in the area.
Keith and Liz

Room Tip: Room 11 is very spacious and has an option to access 11A, adding even more space.
See more room tips
  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Keith W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vickie M, Manager at Pelican H2O Apartments, responded to this review, January 4, 2013
Bill and I are pleased that you really enjoyed your stay wiith us. Our aim is to have our guests enjoy their time with us and try to keep the atmosphere quiet and low key. Apartment 11 and 11A is a great one and we would love to see you and Liz again.
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Sydney, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 1, 2013

Every time we used the shower the bathroom floor flooded through to the rest of the apartment. We got charged the cleaning fee twice (Without notice) even though we thought we had cleaned everything.

When I called up to query the charge the owner 'Bill' swore and was very rude.

Do not recommend.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Smo1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vickie M, Manager at Pelican H2O Apartments, responded to this review, January 3, 2013
I guess there is 2 sides to every story. If there was a problem with the shower flooding and management was advised the problem would of been rectified immediatley. With regards to our beautiful apartments, it is very frustrating to see a guest take advantage of the fact that a cleaner will come in and clean up after them. It is clearly written in all apartments that if the apartment is left in an unclean manner than a cleaning fee will automatically be charged. We are very proud of the quality of our apartments and like to think that our guests are happy to be able to enjoy their stay with us. One disadvantage of trip advisor is that it gives guests the chance to give their one sided view of an issue, which in this case related to youleaving an apartment in a very unclean and
unsatisfactory condition. We also were not very happy ,but we dont have the advantage of being able to discrimminate a guest on trip advisor. Also by the way Bill did not swear to you, I was in the room when he was talking to you, he was just very frustrated that you would leave our apartment in the condition that you did.
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Sydney, Australia
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed November 5, 2012

Had a lovely weekend at Aspire Pelican h20.Was greeted by the Manager Marian who was so helpful.We had apartment number 11 which had a large balcony overlooking the lake, spent a whole day just sitting on the balcony looking at the beautiful scenery and watching the Pelicans float by.It has it's own Jetty which my 5 year old Grandson had a lovely time fishing with his Dad. The apartment was beautifully presented with modern furnishings and was immaculate.Shops and restaurants close by.Would definitley come back again.Thank you so much Marian for all your help, your public relation skills are second to none. Regards Kathy.

  • Stayed November 2012, traveled with family
    • Value
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Helpful?
1 Thank travelbugz086
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vickie M, Manager at Pelican H2O Apartments, responded to this review, November 7, 2012
Hi Kathy, we are very pleased that you had a lovely getaway at our beautiful Pelican H2o apartments, unit 11 is also one of my favorite apartments. We are always striving to ensure that our guests feel relaxed and comfortable in our peaceful serene surroundings. Our jetty always receives a lot of use from our guests, either for fishing, watching the pelicans and dolphins or just for sitting and relaxing. Iam very pleased that you enjoyed your stay at Pelican H2o.
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Ballina, Australia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 24, 2012 via mobile

We had great low key friendly service, enjoyed modern furnishings, amongst beautiful river setting. Hope to get back there to see dolphins and more fishing off jetty. Great to be out of port maquarie but accessible.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nutrisoil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vickie M, Manager at Pelican H2O Apartments, responded to this review, October 27, 2012
We are very happy you enjoyed your stay. We strive to maintain a pleasant and casual atmosphere for our guests. Love to hear that you intend to return to our beautiful Pelican H2o and hope the dolphins come to visit whilst you are here and the fish are biting...
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Melbourne
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 10, 2012

Stayed here on our drive from Gold Coast to Melbourne. The apartments are modern, clean and comfortable. A short drive to Supermarket and the location on the river is fantastic. Wish we could have stayed another day.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank kojamoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vickie M, Manager at Pelican H2O Apartments, responded to this review, October 12, 2012
We love our guests to be happy and enjoy the return of our many happy guests who eventually turn into friends. Yes our location is perfect with our beautiful waterway, with jetties for fishing, seating to have a glass of wine, coffee or just sit and watch the dolphins, pelicans or lorikeets ,, our proximity to shops cafes, restaurants, walkway to North Haven Beach and much more also makes for our perfect location. Sorry you couldn't stayfor another day, you will have to make a return visit and make it for longer next time.
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Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 2, 2012

This was a very nice place to stay, modern and stylish. The two room apartment was roomy and worth the price with a dishwasher and a washing machine, would easily be comfortable for a long holiday stay. Close to the water good fishing and cafes and Coles close by to. Would recommend to anyone and would stay agian.

Stayed September 2012, traveled with family
Helpful?
4 Thank Jessie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vickie M, Manager at Pelican H2O Apartments, responded to this review, September 3, 2012
Thankyou for your lovely review. We also feel that Pelican H2O has a lot to offer to holiday makers who choose to stay in North Haven, our units are certainly good value for money and have everything needed for an enjoyable holiday. Not to mention our fantastic location.
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Additional Information about Pelican H2O Apartments

Property: Pelican H2O Apartments
Address: 3-5 Bridge St, North Haven, New South Wales 2443, Australia (Formerly Aspire Pelican H2o Apartments)
Location: Australia > New South Wales > Camden Haven > North Haven
Amenities:
Free Parking Kitchenette Suites
Hotel Style:
Ranked #2 of 7 Specialty Lodging in North Haven
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pelican H2O Apartments 4*
Number of rooms: 14
Official Description (provided by the hotel):
Situated on the waterfront in beautiful North Haven New South Wales, this property boasts "Luxury Fully Self-Contained Apartments" 1 and 2 bedroom. Relax in the peaceful surrounds, whilst keeping an eye out for the resident dolphins. Also exclusive use of our barbecue area and jetty, this will be a place you can't wait to get back to! 2 types of apartments available both River view and Garden view- all share the BBQ area and picnic area overlooking the river ... more   less 
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