Silk Pavilions is set in a picturesque, tranquil countryside with magnificent mountain vistas. The quasi camping experience provides a perfect opportunity to escape the hectic pace of Brisbane and is a welcome contrast to the 'over cooked' environments of the Gold and Sunshine Coasts. It is a great idea.
But ..... the service lets the place down. Silk Pavilions is a relatively expensive destination but guests are made to feel like they are staying at a cheap motel. The breakfast and complimentary room provisions, such as coffee, are cheap and decidedly down market. Disappointing indeed.
Frankly, the service seems rushed, 'forced' and non-genuine, verging on weird. It lacks the professionalism that would be usually expected from an establishment in this price range.
Silk Pavilions would benefit from the provision of higher quality service and has the potential to be a delightful experience, with essential improvements.
For us, it is a 'one off' only.
- Official Description (provided by the hotel):
- Our retreat offers 100acres of tranquil surrounds and wildlife to be enjoyed and rest and rejuvenate in ... more less
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