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“Fantastic stay and more fond memories - thank you!”
5 of 5 bubbles Review of The Gables Hotel

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The Gables Hotel
Ranked #1 of 5 Hotels in Gretna
Certificate of Excellence
Norwich, United Kingdom
Level Contributor
124 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Fantastic stay and more fond memories - thank you!”
5 of 5 bubbles Reviewed November 11, 2013

We had our wedding reception at the Gables twenty years ago, and my husband surprised me by booking a mini-break to celebrate our Anniversary. We had so many special memories of the hotel and we were slightly cautious as it had been extended since our original visit, but we needn't have worried; we enjoyed our stay even more this time!

The rooms are nicely decorated, comfortable and extremely clean. We ate in the restaurant on a couple of evenings and the food was delicious - the best meals we have eaten in a long while (& we eat out a fair bit!). Breakfast was also excellent and very pleasant as you could look out over the garden from the breakfast room.

The thing that really makes The Gables though is without doubt the staff - polite, friendly and courteous somehow doesn't cover it.

Our waitress at our first evening meal and for breakfast was friendly and enthusiastic - we asked whether she was covering the restaurant on our final evening and she said she wasn't, as she had time off. We said 'enjoy your day, it must be nice to have time off' and she said that she would have a nice time, but she actually really enjoyed her job too. It was wonderful to be served by people who actually wanted to be there!

On our last evening, we were wandering around near reception trying to work out where we had had our own reception (it all seems to have changed a bit!). The lady on reception looked puzzled and we explained what we were doing. She seemed delighted that we'd held our celebrations here 20 years ago and got up and joined in with our conversation. She then took us and showed us some of the newer areas of the hotel. We went to bed that evening feeling rather spoiled - not something that happens in most hotels!

I can't rate The Gables highly enough - we had a wonderful time and can't wait to return!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sara G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gables1, Manager at The Gables Hotel, responded to this review, November 13, 2013
Dear Reviewer
What a delight that you returned twenty years later for your anniversary , even more so that we did not disappoint , as places can change and not always for the better. we are all pleased here at The Gables that you had a fantastic stay and have more fond memories. Hopefully we will see you again.
Kind Regards
JAN
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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856 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (170)
Date | Rating
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  • English first
  • French first
  • German first
  • Any
English first
Durham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed November 8, 2013 via mobile

Just spent a night travelzoo deal here. All reviews accurate. Accommodation, food and staff really 5*. Despite having a cheap deal, the choice of food and quality was excellent(especially breakfast). The hotel was quiet with few guests when we stayed but staff were in abundance pleasantly seeing to our every need.

Stayed November 2013, traveled as a couple
Helpful?
2 Thank lewiscar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gables1, Manager at The Gables Hotel, responded to this review, November 13, 2013
Dear Reviewer,

A fantastic review we are all pleased that you enjoyed your stay at The Gables hopefully see you again. Many Thanks

Regards
JAN
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United Kingdom
Level Contributor
85 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed November 3, 2013

We enjoyed a quiet overnight and delicious dinner on a special offer. The staff were courteous and helpful. The offer included a three course dinner and was excellent value. On approaching the hotel, we stopped to telephone for directions for finding it. Those given were clear and accurate. A great overnight in the Borders.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RamblingRose47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gables1, Manager at The Gables Hotel, responded to this review, November 8, 2013
Hi there RamblingRose47

So nice to hear that our staff looked after you well and you enjoyed everything about your stay here at the Gables Hotel.

We will be delighted to have you visit us again in the near future. Until then, we wish you well.

Kind regards
Jan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bushey, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 1, 2013 via mobile

We were very pleasantly surprised to find a lil piece of wonderful called the gables. We wanted the four poster bed experience for our mini moon & we got it & better. The warm & friendly staff welcomed us with a smile & did what they could to make our special trip just that.
We.are thinking of visiting the sister hotel in Windermere.

Stayed September 2013, traveled as a couple
Helpful?
1 Thank CatPur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gables1, Manager at The Gables Hotel, responded to this review, November 8, 2013
Hi CatPur

I am delighted to receive such a lovely reply regarding your recent stay.

We hope that you do visit & enjoy your experience at Ellerthwaite Lodge as much as you did your stay at the Gables.

Please ensure you do come back to stay with us for your anniversary or even before this to enjoy one of our special offers which you will find on our Website.

All the best for the future.

Kindest regards
Jan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peterborough, United Kingdom
1 review
4 of 5 bubbles Reviewed October 31, 2013

We stayed for 2 nights in the Alesia Suite (bridal) it was worth the extra money upgrading from average Bridal Suite for our wedding in Gretna. The staff were unfaultable (if thats a word) with our wedding reception, contributing to it being very memorable and special day for us. I think the negatives were the "cans" and "cant's" but it was still a first class service, so well done The Gables!

Room Tip: If your a romantic couple, it's worth paying extra for The Alesia Suite, it overlooks the garden...
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gabbie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gables1, Manager at The Gables Hotel, responded to this review, November 8, 2013
Hi Gabbie C

Many thanks for the wonderful reveiw that you have posted.

I have passed on your kind words to the Staff who will be over the moon to know that they were part of your memorable stay!

We look forward to your return.

Many thanks
Jan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed October 29, 2013 via mobile

We stayed one night using a travelzoo deal, which included a 3 course dinner (choice from set menu) and breakfast. Great value for what we paid. Food was excellent, however we noticed our menu was different from everyone else's at dinner. Not sure if this was due to us using the travelzoo deal or whether we had been given the previous nights menu to choose from by accident (as we were the first people in the restaurant).

Hotel is in nice surroundings, room was clean & nice. The heating in the room & hallways was turned up a lot, which meant the room was quite hot & stuffy. We had to open the window after waking up in a sweat in the early hours of the morning, despite turning off the radiator in our room when we arrived.

All in all, we had a great stopover and a good start to our trip to the highlands.

Stayed October 2013, traveled as a couple
Helpful?
2 Thank Sarah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gables1, Manager at The Gables Hotel, responded to this review, November 8, 2013
Hi Sarah G

I am delighted that you enjoyed your stay with us.

My apologies for the slight mishap with the Restaurant Menu but can assure you our Menu is no different based on the package made with us. I have discussed this with my Front of House Team to rectify, therefore when you are to stay with us again you will receive the same menu as other customers.

We are pleased we contributed to the start of your good trip!

Kindest regards
Jan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed October 26, 2013

We had a 1 night stay here for a family wedding (we stayed on a Thursday evening) At £104 for a double room I thought it was a bit pricey - stayed in Gretna before for a lot less and had just as good a time. The bar was too small for the size of our wedding party so it was a little cramped. The heating seemed to be on full blast in the bar and it was making it quite uncomfortable for all of us. The food for the wedding meal was good but when we asked for more bread rolls for the soup they didn't bring anymore out until the bowls were cleared and the main course came out - don't really eat bread rolls with a lamb roast! Service was good overall though the waitress did drop a knife on a chair and didnt wipe off the gravy that was left there - good job we spotted it before the person came back to their seat. Double room was big enough and came with iron, tv, tea & coffee and hairdryer etc. as you would expect. The full Scottish breakfast in the morning was brilliant and you could help yourself to cereal, toast, croissants etc. as well. The bride wanted to eat her breakfast in her room as she didn't want to see the groom before the wedding but we were told that no hot food was allowed to be taken up to her room so unfortunately she didn't get a cooked breakfast to see her through until after her 12 noon wedding. The hotel did allow us to come back and use the bar area after the wedding ceremony even though we had already checked out which gave us the chance to have a celebratory drink before we set off back home for the evening reception. Overall a good stay but nothing out of the ordinary for the price.

Room Tip: Not a good view out of room 21 window but a nice enough room and quiet location.
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PazGib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gables1, Manager at The Gables Hotel, responded to this review, November 1, 2013
Dear reviewer
Thank you for your review in which we appreciate , as i will bring your comments up for discussion in our next meeting. However I am pleased that you enjoyed your overall stay.
Apologies in the fact that obviously their was a delay of service in providing extra bread rolls, and the oversight of the dropped cutlery on the chair.
With weddings it is our norm to advise the bride and groom to arrange different breakfast times if they wish not see to see each other the morning of the wedding, we do provide a two hour breakfast service,and also provide as an alternative an extensive room service continental breakfast.
Thanks again for your review and for bringing your comments to my attention .
Kind regards
JAN
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Gables Hotel

Property: The Gables Hotel
Address: 1 Annan Road, Gretna DG16 5DQ, Scotland
Location: United Kingdom > Scotland > Dumfries and Galloway > Gretna
Amenities:
Business Center with Internet Access Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Gretna
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Gables Hotel 3*
Number of rooms: 30
Official Description (provided by the hotel):
The Gables is an independent, family owned hotel in the heart of Gretna. This beautiful, grade-II listed Property is steeped in history and has become one of the leading wedding venue hotels in Gretna.From the moment you arrive to the moment you leave, you are assured of a warm, friendly atmosphere where nothing is too much trouble.The Hotels restaurant has earned a reputation for fine, traditional Scottish food, offering the ideal setting to enjoy a relaxing meal with friends and family, boasting a full & varied A La Carte menu complemented by a carefully selected wine list. For those who prefer a less formal setting, our cosy lounge bar offers delicious home cooked bar meals including many traditional favourites. Offering Free Wi-Fi and ample free onsite parking, The Gables Hotel is conveniently situated only a mile from the M(A)74, M6 & A75 giving easy access to Glasgow, Dumfries & Carlisle. Perfect for exploring the colourful heritage of Gretna Green and designer shopping at The Gretna Gateway Outlet village is just minutes away. ... more   less 
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Also Known As:
Gables Hotel Gretna Green

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