This place is absolutely disgusting!!! We didn't bother to check the rooms as the bar was so unbelievably bad so my review is for the bar only and the rooms could be nice - but whatever you do don't eat the food!!!
We saw this place from the outside and it is gorgeous so we popped in for some lunch at 11.45. Fair enough the kitchen didn't open until 12 but the girl behind the bar was so blunt and rude, she just said she couldn't give us food, didn't ask us to take a seat and menu and offer a drink like any other place would have.
The bar smelled smokey which is something I haven't noticed in years since the smoking ban (and there were no obvious open fires so it wasn't that.) The ladies toilets absolutely stank of pee, and we were the 1st customers of the day but our table was sticky and had crumbs all over it.
When we ordered drinks my tea came with little plastic jugs of milk not even real milk and when I finished I was disgusted to find biscuit crumbs and God knows what at the bottom of my cup. My glass of water also came in a filthy glass.
The 1st three dishes we ordered were unavailable (and I heard her tell a man at the bar that at least one of the beers he ordered hadn't yet been delivered.) So I settled for a cheese and ham sandwich. I think the ham came out a tin, I can't be certain but it was not like anything I've ever eaten before it certainly wasn't "real" ham. The cheese was grated and the (plain white bread) roughly cut into 1/4's and literally looked like it had been thrown on the plate - there was defiantely more cheese on the plate than in the sandwich.
But the absolute best bit was the long black hair that had been lovingly placed underneath my sandwich so I found it when I was almost done. I got up and left at that point. I didn't complain because it was quite obvious the girl behind the bar could not care less.
If we'd complained or done something I'd have thought the way we were treated was personal and deliberate, it is incredible that anywhere can be that bad - but we'd just arrived in the village and popped into the 1st place we saw.
Also I spent the whole of the next day throwing-up, I was suffering morning sickness throughout my holiday so it might not have been from the hygiene there however that was the only time I was actually really properly ill for a full 24 hours so I suspect it was more than just morning sickness. Indeed I ended up spending the whole of the next day in bed when I wasn't running to the loo to be sick!
This place needs a visit from Health and Safety and the girl behind the bar needs to find herself a job she enjoys.
- Also Known As:
- The Gretna Hotel Gretna