The owner was late to pick us up due to a crash supposedly. We were shown around and all was explained. Nearest bus stop and such like. We had never self catered before and so we didn't realise it mean literally nothing. Tiny amount of loo roll, no drinking water so straight off to the shops. The dishes needed washing before we could use them. The sauce pans were very well used. In the review before mine it is obvious they have not been replaced since. The handle fell off and hot water went all on the floor. No kitchen towel.
It's advertised as child friendly. I'm a professional nanny and I can assure you it's not. Hard floors, deadly stairs and sharp cornered table. We payed for the jacuzzi to be heated for the week. It only was hot for about two/three days. We believe one of the many times Saviour visited he turned it down. Although he said we had not had the cover on correctly. A possibility but I do not agree. We were also told it was switched off. I didn't do this and my fiancé did not so you can draw your own opinion.
After writing a review to help others like us make the right decision not to book this place I received an attacking email from him about my very truthful review. Accusing me of lying about the cockroach I found in the bathroom. It was a horrible thing to receive after a disappointing week away. We wanted to just put it behind us. The waterproof cover on the bed was not comfortable either. Lots of horns beep at all times of the day as it's on a blind corner. Even in the middle of the night we were woken up by them.
A fruit and veg cart also set up in the late evening outside the bedroom window which kept us up also. Save yourself the hassle and choose somewhere else.
Also to the owner Saviour I hope you have got rid of my contact details as I do not want another attacking horrible email from you. I'm telling everyone our experience so as to help them make their choice. That is what a review is. If you do not want further negative reviews then you need to make improvements.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dec 18, 2013
Well what can i say! Out of 9 excellent reviews your is the only negative one! I am not going to go through and reply to your every comment as i am convinced that future guests can judge for themselves. The only thing i want to say is what you have said yourself that you have never self catered before and this says it all! Actually i think that since you are very young you have imagined to stay in a more central place for nightlife etc.. but Our beautiful townhouse is situated in a quaint village so this was not your style! Do not blame this on us! I can assure every guest that we go always out of our way to make sure our guests stay will be an excellent one! Complaining 3 months after your visit is a little bit immature don't you think?
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.