We stayed at this lodge to get away from it all after two bereavements in the family. Arrived on a Friday and were immediately disappointed at how dirty the lodge was. It wasn't just dirty it was filthy with very low standards of cleanliness. We complained on the Saturday morning and were told that nothing could be done until the following Monday but we could move to a different lodge. We didn't see the point of this as it would have been the same cleaning team and we would have had to repack and unpack again. We then bought cleaning products at our expense and cleaned the lodge properly. On the Monday, a member of staff from another site arrived and agreed that it hadn't been cleaned properly. At the end of our holiday we complained to Blue Chip and they basically agreed that it hadn't be cleaned to there usual high standards but tough we've got your money and we aren't giving you any compensation. To them the fact that you have a hot tub is the be all and end all. The internet connection is also very poor and hence the chances of getting a decent amount of TV channels is also bad. Avoid this site altogether. This was the worst holiday we have ever had in Cornwall even though the weather was good and we have been to many and various locations. The roads leading to the site are also very poor and I would recommend a 4x4 vehicle.