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“Excellent Resort, Fantastic People, Wonderful Time”

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Centara Grand Island Resort & Spa Maldives
Certificate of Excellence
Dubai, United Arab Emirates
Level Contributor
87 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Excellent Resort, Fantastic People, Wonderful Time”
5 of 5 bubbles Reviewed July 30, 2013

We arrived in Male at 8.05am from Sri Lanka, very easy and fast customs, and Baggage claim was a breeze. We were met by the Centara Representative as we came out of the Airport and were then taken the Sea Plane check in desk to weigh our suitcases. After a short bus ride we arrived at the Sea Plane Terminal. The Sea Planes have set departure times and ours was leaving at 9.45am, via one other island to drop a few others off.

Once we arrived in Centara, it looked like paradise. A Dragon Boat met us at the Plane Pontoon, and took us to the Reception. The Boat Ride was only 5 minutes, if that. Once on the Island, we were met with a welcome drink and a cool towel. The reception staff were excellent, including Sathish the Front Desk Manager who said we could go to our Villa straight away, as it was ready. We choose a two bedroom pool villa as we had our 13 & 16 Yr old Children, and we were not disappointed, it was very spacious, well laid out and had its own pool, we even had the beach in front to ourselves. The best Villa’s are 1-4 as these have a larger area of beach.

We stayed for 7 Days and I’m sure we had 7 days of Spa Treatment; this is something we must recommend, as soon as you arrive take a walk to the Spa to book your Treatments, and if you don’t know what you want, request to leave the option open.

For evening meals we ate in both the Reef and the Azzuri, if you want to book a table at the Azzuri, take another short walk to the Restaurant at 12 noon to ensure you get a table. Please remember that you can walk around the island in 5 minutes, so it won’t take long to walk anywhere.

The food was lovely in both, and in particular the Beef Tenderloin in the Azzuri. Lunch time meals are recommended by our Daughter, she said it was her best meal of the day!!. For Breakfast you can help yourself to a glass or two of Moet Champagne to have with your Bacon, Sausage & Eggs.

Everyone in the resort were so polite, the Gardeners, Barmen, Waiters and Waitresses and the Staff at the Reception, nothing was too much trouble. It even seemed like they knew us all, by name and how many was in our Party.

There was nothing we could fault with the resort, we all had a wonderful, relaxing time and would recommend the Centara Resort to anyone, we were only sad to leave and say goodbye.

Room Tip: Villas 1-4 are the best Two Bedroom Pool Villas
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank FrostytheCamel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerCIRM, General Manager at Centara Grand Island Resort & Spa Maldives, responded to this review, August 2, 2013
Thank you for sharing your wonderful review with other travellers.

Keeping up our Centara Service Etiquette is very important to us and thank you for noticing the efforts put in to make it possible. At the same time thank you for noticing the genuine and personalised service of our team - your remarks will only reinforce team motivation and dedication to their daily duties. Our team members and managers are always available and willing to help any guests with any issues.

Thank you so much for your feedback and we are extremely happy that you and your family enjoyed your stay with us so much. I am glad that your overall experience at Centara Grand Island Resort & Spa Maldives met your expectations and we all look very much forward to your next visit with us.
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Durham, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed July 30, 2013

We have been home a while and can't stop thinking about our visit to Centara Grand. Everything was wonderful, the island, sea life, staff, everything. We loved the choice of restaurants and ate in all three. The service was excellent, and staff very friendly and made us feel very welcome. We stayed in a beach villa. We had sun set views every evening, it was very quiet away from the water villas, we hardly heard a soul. Booking the Ultimate All Inclusive definitely made our trip, unlimited excursions, choice of where to eat and great bar menu choice. Our memories are: Snorkelling with the whale sharks, a Japanese tourist hypnotising a huge barracuda into the lights shining in the sea as we ate our Italian meal (!) feeding the rays, watching the Surgeon fish and finding an Angel fish on the reef right outside our door! The spa was amazing, one of the best I have been in, and it was worth paying extra for longer treatments. We would definitely visit again and choose Centara reports elsewhere in the world.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Eliz C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerCIRM, General Manager at Centara Grand Island Resort & Spa Maldives, responded to this review, August 3, 2013
Dear Elizabeth and Darren

Thank you for taking the time to share your opinion of your visit to Centara Grand Island Resort & Spa Maldives in March this year.

We are so glad to know, that your stay was enjoyable one with lasting memories for years to come.

I have passed your comments to our team . At Centara we aim to provide the highest guest satisfaction and I am pleased that we have delivered prompt services.
Thank you for sharing your positive comments about dining experience in our Italian, Thai and All Day Dining Restaurants. We value your feedback.

Centara Grand is well known for outstanding natural location with crystal clear waters, great snorkelling and diving facilities. We will do out outmost to preserve this pristine environment and unique eco-system.

It was our pleasure of having you with us.
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Doha, Qatar
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 29, 2013

This is our second time at Centara, and as expected it was just an amazing vacation. We travelled as a family and stayed there for 7 days (which was too short) at the Luxury Sunset villas. We have been at Centara last year too (stayed at the deluxe water villa), we really admired the hospitality and the overall stay and enjoyment at Centara hence we opted to travel again this year. As expected Centara lived up to its standards again.
The sunset villa was really amazing it had a great view, where you could snorkel and see all the different kind of reef fishes swim right next to you, and watch the sun set. They had also left a bottle of sparkling wine, fresh fruits and amazing chocolates in our room.
Everyone on the island made us feel at home, and it was surprising how even the waiters remembered us and welcomed us saying " welcome back". The front desk manager ( Mr Satish) was very very helpful, even before our visit promptly answered all our questions immediately and was very hospitable once we landed at Centara, he made sure we felt at home and was very friendly. We felt at home being at Centara.
When at Centara you feel you are in paradise, it's a perfect vacation. We ate mainly at the Reef restaurant, the food was really good and the menu was never repeated. Right from salads, to main course and desserts, everything was perfect. Our waited ( Amir) was very friendly and made sure he took care of us whenever we ate there. Even both the hostess Anushika and Janet were very friendly and sweet and never hesitated to strike a conversation with us. And we also had dinner one night at the Italian restaurant Azzuri, and we enjoyed it, the ambience and over all set up was really good. Loved it. Even a 30 min spa treatment was included everyday, we enjoyed it really well. Lakshmi was very good and professional.
There's a pool by the Coral bar which was really nice to have a dip once after sunset.
Coral bar is the perfect place to relax and unwind having a drink, the staff there (Hassan and Vinod) was always available to make sure we didn't have to wait for another drink, they always gave personal attention to make sure we were comfortable and enjoyed our vacation.
We also went for couple of excursions which were included in the package, one was the whale shark snorkeling, unfortunately we didn't spot any that day. We also enjoyed the sunset cruise with a glass of wine, and sunset fishing, where were managed to catch 4 fish. We had a great time and yet again Centara managed to make our vacations memorable.
This is our 4th time at Maldives and 2nd time at Centara, and Centara is the best resort, I wouldn't mind going there again. :)
Centara managed to live up to our expectations.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ann A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerCIRM, General Manager at Centara Grand Island Resort & Spa Maldives, responded to this review, August 3, 2013
Dear Centara Guests

Wow - such a great feedback!

Thank you for posting your review of your return stay with us, as your satisfaction is our greatest reward. We love being part of your fondest memories and are so pleased you will be returning. It makes us very happy that our staff provided you with such prompt service. Your feedback very accurately describe our staff's commitment to excellence and thank you for acknowledging their service. I will definitely share your comments with Satish, Amir, Anushika, Janet, Lakshmi, Hassan and Vinod.

It’s great to know that you enjoyed the spa, drinks at the bars, sunset cruise, sunset fishing and food selection at our main restaurant, The Reef.

Once again thank you for taking the time to let us know about your experience and we welcome you back in the future.
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Shanghai, China
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed July 28, 2013 via mobile

Upon check in, we were given a beach villa near the sports center - not what we had requested in our reservation. No problem Sweety found us a villa near the dive center (#108) as we had requested and from then on we had a great vacation. The place is mostly hassle free: come and go as you please to the reef restaurant and activities are easy to book. Staff is friendly and enjoy having a chat about their island and giving good advice on what to do. Walk out our villa north beach and snorkel to awesome reef only 50 yards out - too many tropical fish to count. There was one hassle - making a reservation at Azurre Mares the Italian restaurant they only accept reservations starting at 12 on day of dining and they are fully booked by 12:15 - but not a big issue because the Reef does not require reservations and the food is excellent. All room features work well including AC, wifi, hot water , great outdoor shower and they make up the room twice a day. The place never seems crowded even when fully booked - we typically had all of north beach to ourselves. Overall I give Centara an excellent rating and I'm a tough critic. We would definately book this place again.

Stayed July 2013, traveled as a couple
Helpful?
3 Thank shanghaipitta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerCIRM, General Manager at Centara Grand Island Resort & Spa Maldives, responded to this review, August 3, 2013
Dear Reviewer,

Thank you for your kind review. We are happy to hear that you had such a wonderful time at Centara Grand Island Resort & Spa Maldives and enjoyed your stay with us.

We appreciate your feedback about tranquility and "hassle free" place which we try to provide to all our guests.
Thank you for good comment regarding food which we provide in all our restaurants.

We hope to welcome you back for many more sunsets!

Thank you and look forward to your next booking with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saguenay, Canada
Level Contributor
103 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 bubbles Reviewed July 23, 2013

Maldives is a dream destination and what you find out there is fantastic. The ocean is unbelievably blue with its white coral sand. The water is warm, there are reef fishes all over the place and you would spend the day in the water if you could.<

We chose the Centara Grand as it fitted within the budget we had, and because kids were welcomed. We opted for the Villa on the beach with a private pool, which we thought would be convenient for the family rather than the over water bungalow. This was the right choice for us! All family members could go swim in the ocean, come back to the pool in the fresh water and go inside the villa to cool down and do a bit of social website on the free internet. Perfect set-up! The villa was well equipped but show some sign of wear.

On the first night, we stayed in villa 7 but asked to change as there was not much beach space in front of it. We were quickly helped to move to villa 5, which suited us mush better. We then started enjoying the beach, pool, available water sports, free boat excursions and the included spas and massage treatment.

We also worked our way to the restaurant needing booking (work our way as this is a complex thing to make a booking, lack of consistency between restaurant). Food was good at the Lotus (Thaï) and the Azzuri (Italian) but not great at the main restaurant. This aspect really disappointed me for that type of resort and the cost.

In general, the staff was helpful, friendly and welcoming.

Not having been swept off my feet, I do not believe I would go back there but rather try elsewhere. I would not recommend not to go, the hotel has a good set-up, but I would definitely recommend them to improve on their main restaurant menu and quality of food. It has to be as fantastic as the island!!!

Room Tip: Avoid beach Villas with pool 7&8 as they have no real beach. Villas 1-6 are ok.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Lewistfo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerCIRM, General Manager at Centara Grand Island Resort & Spa Maldives, responded to this review, August 8, 2013
Greetings from Centara Grand Island Resort & Spa in Maldives,

Thank you for your review and tips on this public forum. We do our best to give our guests the best experience possible, an experience that they've only dreamed up. 

To make a booking at either Lotus Restaurant or Azzuri Mare Restaurant is not a complex thing at all. We start accepting reservations on day of dining. Both restaurants are very popular and have limited sitting capacities only during rainy days, as we are unable to use outdoor terraces.

We were disappointed to read that you were displeased with the food at the Reef Restaurant. We do feature 14 days international themed buffets, therefore the food is not repetitive, interesting and innovative. We do receive great reviews from Reef Restaurant , that's why we were surprised with your comments. We do apologies if we have not met your expectations in this particular restaurant.

We hope that you do have the opportunity to return to Centara Grand Island Resort and Spa Maldives again and experience the positive changes we are constantly making at Centara Grand Island Resort & Spa Maldives.
Look forward to your return visit.
Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 22, 2013

First visit to the Maldives and it was everything I expected and more!! Centara is a stunning hotel, the seaplane transfer was a great start to our holiday, such breathtaking views. The Lotus restaurant serving Thai cuisine was my favourite. All the staff were excellent and the service was great. I must mention Captivating Maldives who we booked with. We always book with independent tour operators as the service provided is far superior to one of the big major companies and these guys did not disappoint nothing was too much trouble.

Would highly recommend this hotel and will definitely be returning.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Peter T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed July 20, 2013

After much umming and ahhing ... reading reviews, speaking to agents and looking at dozens of Maldives resorts we settled on Centara ... and so glad we did !

On arrival (after two flights, a bus and a two stop sea plane flight) we were welcomed with open arms and a cold drink while we checked in for two weeks at the Resort. We booked a Luxury Sunset Water Villa (#74) a short walk from reception.

The villa was amazing ... a four poster bed, rain shower and a bath, an upstairs sun deck and a balcony you can step down directly onto a coral reef. Beds in the Maldives are "firm" but you can request a pillow topper if you prefer something softer.

We were staying for our honeymoon and on the second night our entire room had been decorated with individual flower petals, champagne, fruit and a gift which we really loved.

On the Ultimate All Inclusive plan you can dine at any of the restaurants:

Reef - buffet breakfast and lunch, different themed dinner each night. One of the nights was traditional Maldivian (including the staff in traditional dress) and the food was fantastic. In 13 nights there were only two repeated dinner buffets and lunch had variety each day. Janet and Bodhu were both amazing, always getting you quickly to your preferred table and your favourite drinks. Pretty sure we didn't see Janet without an beaming smile in our entire stay.

Azzuri Mare - Italian, three course meal, good choice of meals and everything we had was delicious. Service always very attentive, you do need to book on the day you wish to dine so book early. Sitting outside you can watch hundreds of fish swimming past and feeding while you dine.

Lotus - Thai with a different daily fixed multi course menu (after a month in Thailand eating Thai food we didn't eat at Lotus)

You can also stop at either of the bars for a drink at any time:

Aqua - the main bar at reception, excellent drinks and a great place for drinks before dinner at Azzuri or before/after an excursion. Buddi and Amal were always fantastic and when not flat out keen to chat and tolerated our weird drink requests (Long Island Iced Tea with Cranberry instead of Coke ... you should try it.) Buddi even recommended some local herbal medication when I was struck down with man flu and ended up at the Drs clinic which was very kind.

Coral - the beach bar next to the pool, perfect for dinner if you're dining at Reef. There is an evening fish feeding at 6pm to enjoy ... watching the sharks and stingrays being fed while you enjoy an ice cold drink.

The Ultimate All Inclusive plan covers a wide range of drinks, alcoholic and non alcoholic and in two weeks we didn't want for or order anything we had to purchase.

Spa treatments are included, my wife booked a session each day for the entire stay and raved about many of the treatments.

Day excursions are also included, the two we enjoyed the most were the trip to Dhangethi (a neighbouring traditional island) and the Whale Shark tour (we found one as soon as we arrived to where they frequent and enjoyed two snorkels with them.) There are also paid personal speedboat trips to see other islands, swim with Manta Rays etc.

From your villa you can slip into the ocean and straight out onto a coral reef, we went out each day on different parts of the island. We found Nemo (clown fish) Scar and Dorey ... many white and black tip sharks and even a sea turtle all within metres of the resort.

The staff are all fantastic, from the gardeners to the GM everyone wishes you good morning/evening and everyone is happy to chat, no request ever too hard and staff go out of their way to remember all your drink/food/seating requests ... after a couple of days you have a sore jaw from smiling at everyone you meet.

After two weeks we were truly sad to be leaving and can't wait for a return visit.

Room Tip: Luxury Sunset Water Villas are amazing with larger rooms and fantastic views.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank BillsPhotography
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Centara Grand Island Resort & Spa Maldives

Property: Centara Grand Island Resort & Spa Maldives
Address: South Ari Atoll
Location: Maldives > Alifu Atoll > Southern Ari Atoll > Centara Grand Island
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Centara Grand Island
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Centara Grand Island Resort & Spa Maldives 5*
Number of rooms: 112
Official Description (provided by the hotel):
Surrounded by the blue ocean of the South Ari Atoll, and distinctive with its timbered walkways and colonial-style buildings, Centara Grand Island Resort & Spa Maldives is a barefoot paradise with a palm-fringed beach and shimmering lagoon that offers the perfect island holiday for everyone. With 112 spacious villas set over-water, and suites blending harmoniously with the natural setting, the island has a wealth of activities and superb facilities that makes this an ideal hideaway for couples and honeymooners, or a fun-filled destination for families. There are exceptional opportunities to discover the exotic life of Maldives underwater, with a house reef that is a kaleidoscope of colour for snorkellers, a shipwreck dive site just off the island, and easy access to some of the most famous dive sites in the world. With our Ultimate All-Inclusive concept, your stay on our tropical island is absolutely carefree, with dining, rejuvenating, playing and exploring all included. ... more   less 
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Also Known As:
Centara Grand Island Resort And Spa
Centara Grand Island Hotel Centara Grand Island
Centara Grand Island Resort & Spa Maldives

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