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“Photo with koala”

Maru Koala and Animal Park
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$23.09*
and up
Maru Koala and Animal Park General Entry Ticket
Certificate of Excellence
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Attraction details
Owner description: Get in touch with wildlife at Maru where you can pat and hand feed many of the animals. Pat a koala and feed the albino kangaroos, see wombats, Tasmanian devils, dingoes, snakes and more native animals. Then set sail on an adventure at Pirate Pete’s Mini-golf as you putt your way around the Pirate Ship, encounter life-size Pirate figures, the Great White Shark and brave the gold mine under the waterfall. Enjoy something to eat and drink in the licensed Homestead Bistro with views out into the animal park. Come and enjoy the award winning friendly service and atmosphere from this family owned and operated business. Grantville Pirate Festival and other events held at Maru each year, see our website for more details. Finalist in the Victorian Tourism Awards 2011 and 2012.
Shrewsbury, United Kingdom
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
“Photo with koala”
Reviewed January 18, 2013

Staff were very helpful even took photos for us with koala cost was 20 dollars overall fair price....parrots were fun..kangeroos were also fun to feed..went to a couple of animal parks this was best for koalas

Visited January 2013
Helpful?
Thank bryanlion46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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318 reviews from our community

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Date | Rating
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English first
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
“Loved it, best day out Ever!”
Reviewed January 17, 2013

Our family loved it (1x 3 year old) The Animals were the best, plentiful friendly and lovely to be able to hand feed. So compact, no crowds and not too far to walk around. The animal keepers were so knowledgable, friendly and generous to share there experience! The Mini-golf was very well laid out. Pirate ship & pirate cove was a hit & the food was beautiful. Best Day Ever!

Helpful?
Thank Troywilliam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
“Best pirate mini-golf, our kids are begging to go back :)”
Reviewed January 3, 2013

Yesterday was our 2nd visit to Maru, and we plan to go back again fora 3rd visit very soon!
Our boys aged 9 to 4 declare the 'pirate mini-golf' the best ever, and our daughter adores the animal side of the park!
The staff are so friendly and helpful and the kids lunch packs are wonderful (kids loved the koala as part of the pack), and the calamari and lemon herbed chips that I had were the best I have had in a long time!
We look forward to heading back there real soon and would highly recommend this venue and the kids pirate festival to anyone with young kids!
Thanks for a great morning and lunch :)

Visited January 2013
Helpful?
Thank 842Natashak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaruKoalaPark, Manager at Maru Koala and Animal Park, responded to this review, January 11, 2013
Hello 842Natashak
We are glad to hear about our customers re-visiting and I remember meeting you and your family during your visits. Maybe we will see you again at our annual Pirate Festival, this year on Sat the 23rd March. Enjoy the rest of your holidays. Neroli Heffer - Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Victoria, Australia
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
“dissapointed”
Reviewed December 29, 2012

we went here because we were visiting phillip island and the pat a koala thought was great but it did not mention that to pat the koala was extra 20 dollars on the website , so my child was excited about this we had to do it but i was a little unprepared for the cost, no concession im a single mother. there isnt much to do and staff were a bit rude , what deeply concerned me was the state of the tasmanian devil who seems to be very distressed and pacing in circles in a { gone insane}kind of way , my child was rushed out of the koala pat with the lady saying someone else was waiting but no one was then we were rushed out of the gate then she looked me up and down so rudley, dont know what her problem was but i dont recommend this place theres another loala nature park on phillip island we wish we went there. as for that tassie devil they should b ashamed of the state it is in , its obviously in a terrible way.

Visited December 2012
Helpful?
1 Thank Kara D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaruKoalaPark, Manager at Maru Koala and Animal Park, responded to this review, December 31, 2012
Hello Kara
It is our aim at Maru to ensure that every visitor has a wonderful experience at Maru, so I am sad to hear that we were not able to achieve this for you during your visit. As stated on our website, there is an extra fee for close encounter experiences where you get to go in and hand feed and pat a koala. There are only a few places in Victoria that allow you to pat a koala at all, you cannot do this at the koala conservation centre on Phillip Island and the extra fee allows us to appropriately provide extra staff to supervise the encounter and ensure the safety and health of both the koala and you our guest during the experience.
I apologise that our staff were rude to you as we strive for a very high standard of customer service as you will see from other reviews here and posts and comments our facebook page, but on this rare occasion a staff member has obviously not given you due respect and I thank-you for brining this to my attention as I will raise it with all staff members.
I feel that we have quite a lot on offer at Maru with free koala talks and guided tours inside the koala enclosure every hour and free talks on other different species of animals inbetween each hour throughout the day. We offer a range of close encounter experiences with different animals and then there is also the 18 hole Pirate Pete's Mini-golf course to enjoy.
You may well have seen our Tasmanian Devils apparently 'pacing' but in the wild devils run or 'pace' between 10-14km in search of food every day, so this behaviour mimics what would occur in the wild. To enrich the environment of our captive devils and keep them stimulated we regularly move the furniture in their enclosure around and provide scatter feeds and scents that they have to hunt and search for as they would in the wild. The good health of the animals and successful environment enrichment is evident in their obvious good body weight and healthy coats.
We hope that you will come back again in the future where I would enjoy the opportunity to meet you and personally show you around Maru and our animals myself.
Neroli Heffer - Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ho chi minh
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
“Fantastic experience for the whole family!”
Reviewed November 14, 2012

We were lucky enough to have been invited to the 2012 dream night at the zoo for kids with disabilities and their families. We had a wonderful night and were completely overwhelmed with the generosity of the staff, facilities, rides and all the extras that were included to make it a fun night for all. We are so appreciative of all the sponsors and everyone involved in making the night such a huge success. We can't thank you enough for a fabulous night!

Helpful?
Thank Krispyval
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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