Stayed here end of December 2012 with my family. We must have got the three worst rooms in the hotel. They were musty/fusty, dirty and the bathroom doors didn't close in two of the rooms. I did make a complaint and the Accomodation Manager (I think) came to see me. She agreed with each and every one of my concerns and wanted to move me to another room, however as we had three rooms, all beside each other, I didn't want to move as she couldn't move all of us. She said she would speak with somebody else about my complaint, but we never heard from her, or anybody else, again.
I would NEVER stay here again and would NEVER recommend this hotel to my worst enemy.
The only plus is that the staff were wonderful, friendly and very attentive (except for Acc. Mgr).
The dining room and bar staff were exceptional.
Mary, Co. Louth
- Official Description (provided by the hotel):
- Situated on 450 acres of wooded countryside, The Inn at Dromoland features a fully equipped health & fitness club, an indoor swimming pool and newly refurbished rooms overlooking the Shannon Estuary. There is free private parking and the hotel is just 10 minutes from Shannon Airport. It is situated on the renowned Dromoland Estate and is part of the Dromoland Castle family. A range of Clare attractions are located nearby including the Dromoland Estate as well as Bunratty Castle & Folk Park, Craggaunowen and Ennis town. We invite you to explore our extensive range of special offers which range from Midweek and Weekend Breaks, Family Breaks and Luxury Package Breaks.The team at The Inn at Dromoland look forward to welcoming you and ensuring you have a relaxing and enjoyable stay. ... more less
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- Also Known As:
- Clare Inn Hotel And Suites
- Clare Hotel Newmarket-On-Fergus
- The Inn At Dromoland Ireland/Newmarket-On-Fergus