I couldn't disagree more with the review below by (Calpenney5). We stayed here 2 nights last week and had two rooms.
We found the entire staff throughout the hotel to be very friendly and accomodating. We took the red eye to Shannon and got there early in the morning around 9:30 am or so which was not even close to check in time. They found one room ready for us and checked us into that room and expedited the cleaning of the 2nd room.
We have stayed in a lot of nice hotels over the years and we found the rooms to be very nice and clean. The rooms could use a little more updating though. The location was close walking distance to the 15th century Bunratty Castle and Folk Park. We went to the Medieval style dinner there which was pretty good. We didn't eat dinner in any of the restaurants there so I can't speak to those, however we did have the buffett breakfast. Honestly the buffett breakfast was average at best so there's room for improvement there, but not a show stopper.
We had some drinks in Kathleen's Bar in the hotel- The atmosphere was great. I would not hesitate to stay here again. Also if you stay in Bunratty, be sure to go to the Cliffs of Moher- The views are breath taking.
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