We did not stay in Dun a ri but felt compelled to share our dining experience!
We stopped off to get some food , v quiet and took our choice of seats. We then had to change seats as the table was too low and chairs too high and my husband said he felt uncomfortable.
The food was ok, other than the chef buttered my husbands bagel even though he picked the option with cream cheese not butter. Sent back and 10 min later it was sorted but I'd already eaten my food.
Woman with child having coffee and juice opposite us left, waitress cleared glasses but never wiped table down or cleared cutlery even though the 4 year old had been pawing them.
Next was the worst, a young gentleman cane in to complain about an incident in the nightclub and was not taken to one side or into the office but shared the whole incident unwittingly with the diners, seeing as the bar lady didn't ask him to hold on until she got a manager. We heard everything and observed the way it was dealt with and it was unprofessional to say the least. Then after the young gentleman left the bar lady discussed the matter with a customer dining at the bar counter again at full volume so we heard every word. Extremely unprofessional. I noted 3 expletives the bar lady said whilst we were having our food at full volume.
Definitely left a sour taste in our mouths. We didn't even tip, but my tip would be to train your staff better.
- Official Description (provided by the hotel):
- Family run hotel for the past 15 years located in the town centre beside the landmark dun a ri forest park, with a well earned reputation for friendless and hospitality. Beautiful designed bedrooms, new modern Park Avenue resturant with homecook food, cosy bar, residents lounge, entertainment every weekend, walking, golf, fishing, horseriding, all local, ideal base for touring. ... more less
- Also Known As:
- Dun A Ri House Hotel Ireland/Kingscourt