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“The food is disappointing”

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Farnham Estate Spa and Golf Resort
Ranked #2 of 4 Hotels in Cavan
Certificate of Excellence
Reviewed February 23, 2013 via mobile

We had a meal here last night and it fell way short for what is acceptable. I had chicken which was very average but the steamed veg were very poor and the mashed potatoes came out a big sticky mess like a purée. The desserts also were horrible. I had bread and butter pudding and my girlfriend had poached pears. The only positive thing was the starter. The veg soup was fabulous. I don't think I will be returning. At over €1000 for a two night stay with one dinner in a executive room you would expect much more.

  • Stayed: February 2013
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1  Thank Kieran41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew D, General Manager at Farnham Estate Spa and Golf Resort, responded to this reviewResponded March 12, 2013

Dear Kieran41

Thank you for your Trip Advisor Review.

I am sorry for any disappointment caused on your recent visit. I have discussed your comments with our Executive Head Chef, and he wishes to convey that this is not our normal standard.

I do hope that you will reconsider your decision and return to Farnham Estate as we would welcome the chance to restore your faith in us.

Kind regards


Andrew Drysdale
General Manager

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2,134 - 2,140 of 2,908 reviews

Reviewed February 23, 2013 via mobile

On the last morning of my stay with my boyfriend now, we stayed for two nights, first day we got there we had a couples massage booked as in getting them done together, we were told to take a seat so we did 5 mins later My BF gets called by a guy I thought I must have to wait a bit, an hour passed no sign of me getting any were so I went back to the desk owww there reply were you not called, like I rushed from Dublin to be left sitting in a chair for an hour they took me straight in but no couple massage :( they didn't charge me least they could do an hour like a plum on a chair an not the massage we asked for, next day I was getting my eye brows waxed at 12 I didn't get called till 12:15 I wouldn't nit pick about 15minutes but after the day before I was a bit, so all is well girl showed me them I said yes lovely thank you as I was walking out of the room I said I'd have another little look in the mirror and I see what looks like a ball of gum stuck in the hair at the side of my head above my ear I said what's that she said ahh it's just a bit of wax handed me a cotton pad with some stuf on it and sent me on my way I sat at reception of the spa and could not get it out wax not candle wax you could just crack out hot wax that goes sticky like gum I was freaked to say the least cause I just done my hair iv really long hair :( I didn't want to get the girl in trouble but had to get some help to get this stuff out of my hair a manager of some sort got it out but now it looked like I had rubbed baby oil all in my hair, she offered me a free wash and blow dry but I didn't have time I had lunch then horse riding booked then had dinner booked, I felt like crying not a minutes luck in that spa the pool and all is lovely just staff haven't a clue we got a complimentary nights stay on my return I will not be booking a treatment, best bit of my stay was horse riding I'm terrified of horses and oliva made me feel so calm and understood this my BF loved it to he had more confidence than me best money spend of the whole trip i think it's the best way to see the grounds it's a must people :)

  • Stayed: February 2013
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1  Thank Karen8365849
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew D, General Manager at Farnham Estate Spa and Golf Resort, responded to this reviewResponded March 12, 2013

Dear Karen8365849

Thank you for your Trip Advisor Review.

I am sorry for the confusion and problems encountered in our Health Spa and on speaking with our Health Spa Manager, I do hope that the issues were sorted to your satisfaction.

Delighted that you enjoyed the horseriding and I have passed your lovely comments to Olivia.

I hope that, overall, you enjoyed your visit and we look forward to welcoming you back sometime soon!

Kind regards


Andrew Drysdale
General Manager

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Reviewed February 23, 2013

Myself and my girlfriend stayed here for a 2 night break at valentines. This being my second visit to this hotel.

In comparison to my last visit which was on a New Years Eve two years ago, i found this visit a whole lot better in terms of staff interaction with guests and the improvement of service.

I in general mainly visit hotels with thermal suites. In particular with this hotel to some others i enjoy the lounge chairs around the pool in which you can lay, sleep and just chill for the day or how ever long you wish. Some other hotels dont have this facility and this means returning back to the main hotel or your room.

The hotel itself is set away from main roads and has some lovely walks. As much as this hotel is a 'commercial hotel' chain it does have its unique characteristics. There are three separate themed rooms in the main original house. Away from the bar they can be nice to relax in the evenings or for lunch.

Breakfast i found to have a good variety and always fresh and topped up. I had dinner in the Cellar bar and the main restaurant. Food in the main restaurant was very tasty. In the Cellar bar i did find that the service was poor. The bar staff consist of the waiter serving you and not a proper bar person. Not much of an issue except were you look for a specific drink etc... And yes you guessed they dont know how to make it ! Or what your talking about. Poor reflection for any hotel.

Overall this hotel is for pure relaxation. Service in general i found up to the Radission standard of 'yes i can'. Would most defiantly return.

*If you like my photos of hotel and review please hit 'Like'... Thanks

  • Stayed: February 2013, traveled as a couple
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2  Thank Hjs007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew D, General Manager at Farnham Estate Spa and Golf Resort, responded to this reviewResponded March 12, 2013

Dear Hjs007

Thank you for your Trip Advisor Review and lovely comments.

Delighted that yourself and your girlfriend enjoyed a relaxing break here at Farnham Estate.

I am sorry for the poor service you received in our Cellar Bar and I have discussed your comments with our Bar Manager.

I do hope that we may have the opportunity of welcoming back sometime soon!

Kind regards


Andrew Drysdale
General Manager

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Reviewed February 23, 2013

We've just come back from Farnham and it was a really lovely few days. The service in the hotel was great; plenty of staff available who were all very friendly and helpful. The breakfasts are well-stocked - good range of cereals, breads, pastries, juices, toppings e.g. seeds, fruits and yogurts. We didn't have the cooked breakfast but absolutely stuffed ourselves with the continental! We had lunch and dinner on one evening in the Cellar Bar. My hubby had the burger which he said was delicious. I had the curry which was quite mild but very tasty. The desserts were divine – sticky toffee pudding and the chocolate brownie. Both to be recommended. We had full access to the leisure facilities – the Spa is fab. We both had treatments and felt chilled out and pampered. The swimming pool is lovely and the opportunity to swim outside in Cavan is an interesting experience! We went walking each day and used the walks mapped out by the hotel. The brochure says that Farnham has 1300 acres to roam but the walks are quite limited as most of this is farmland. There are 5 walks to follow and they are very pleasant although not particularly challenging. This is a minor issue – we had a fantastic break and would definitely return.

  • Stayed: February 2013, traveled as a couple
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1  Thank Carmel27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew D, General Manager at Farnham Estate Spa and Golf Resort, responded to this reviewResponded March 12, 2013

Dear Carmel27

Thank you for your lovely Trip Advisor Review.

Delighted that yourself and your husband enjoyed your break and the hotel facilities.

Looking forward to welcoming you back to Farnham Estate sometime soon!

Kind regards


Andrew Drysdale
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 23, 2013

Have to say that anyone who has a bad word to say about this place I would strongly disagree. Great food, service, entertainment and a wonderful spa weekend. Very friendly and welcoming staff and house keeping had the room spotless. Can't wait for the next stay in the next few months.

  • Stayed: January 2013, traveled as a couple
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2  Thank conormckillion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew D, General Manager at Farnham Estate Spa and Golf Resort, responded to this reviewResponded March 10, 2013

Dear conormckillion

Thank you so much for your lovely Trip Advisor Review.

We are delighted that you enjoyed your visit and hopefully we will have the chance of welcoming you back sometime soon!

Kind regards


Andrew Drysdale
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 22, 2013

This was my third trip to the Farnham Estate. It is a lovely restful place to spend a couple of days. The room was nice, but it could have done with a coat of paint. I had a bar meal which was served in the Cellar Bar, and it was very good. Also the Breakfast was excellent.
With regard to the leisure facilities, I found the pool to be too deep and to get to the jacuzzi you have to get into the pool. So I had to give that a miss or alternatively drown enroute. The other steam rooms, sauna, foot spas are very good.
The golf course is very long, so I recommend using a golf buggy unless you are particularly athletic.

Room Tip: Room 222 is in the new part of the Hotel, at the front. Nice view. However room needed freshened up...
  • Stayed: February 2013, traveled as a couple
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Thank Yvonne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew D, General Manager at Farnham Estate Spa and Golf Resort, responded to this reviewResponded March 10, 2013

Dear Yvonne M

Thank you for your Trip Advisor Review.

Delighted that you enjoyed your visit and hopefully we will have the chance to welcome you back in the near future.

Kind regards


Andrew Drysdale
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 22, 2013

This was my third time back to the Radisson.. I just love it.. This time I went with four girlfriends, on my recommendation. One of my friends had just had an operation on her foot, the staff were so fantastic, they organised a wheelchair for her and nothing was a problem.( a special thanks to William).What can I say, service, ambience, restaurant and bar just magnificent.

Room Tip: Woodland View
  • Stayed: February 2013, traveled with friends
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1  Thank ormond25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew D, General Manager at Farnham Estate Spa and Golf Resort, responded to this reviewResponded March 10, 2013

Dear ormond25

Thank you for your lovely Trip Advisor Review.

Delighted that yourself and your friends enjoyed your visit and we look forward to the opportunity of welcoming you back sometime soon!

Kind regards


Andrew Drysdale
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Farnham Estate Spa and Golf Resort

Address: Farnham Estate | Farnham Estate, Cavan, Ireland (Formerly Radisson SAS)
Phone Number:
Location: Ireland > County Cavan > Cavan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Cavan
Price Range: $135 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Farnham Estate Spa and Golf Resort 4*
Number of rooms: 158
Official Description (provided by the hotel):
Farnham Estate Spa and Golf Resort brings centuries of the very best of traditions - hospitality, welcome, natural beauty - and blends them with contemporary comfort and service, creating a destination unlike any other in Ireland. The moment you enter the driveway at Farnham Estate, you are greeted by acres of rolling countryside and a peaceful haven that can not fail to capture the spirit of relaxation. Located in the heart of this magnificent estate, just 3 km from Cavan town, is a world class Health Spa and the very stylish Radisson Blu Farnham Estate Hotel. Inside and out, Farnham is a playground for the senses. From the softest fabrics to the most delicate local ingredients, every detail has been carefully chosen to create a sense of total well-being. Guests may come to Farnham to experience the Health Spa. They may arrive in search of fine cuisine and stunning wines. Or some of the most beautiful suites in Ireland. But whatever they seek at Farnham, they will leave having rediscovered a sense of peace and harmony. ... more   less 
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Also Known As:
Radisson Blu Farnham Estate Hotel, Cavan Hotel Cavan
Radisson Cavan
Cavan Radisson

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