I am absolutely amazed at the positive reviews this hotel has received. I am just back from spending 2 nights in this hotel with a group of others. We had about 8 rooms booked and we all had problems from start to finish. On check-in, 3 of us were given our keys but not one of the 3 rooms were ready. The decor was ok but the shower wouldn't turn on. It took my boyfriend a good few minutes to get it working. One of the other rooms had no soap in the shower dispencer and there was none in the sink dispencer in my room. Some others put out the room service breakfast card and the breakfast never arrived. When they enquired they were asked "Are you sure you didn't have it"? When we went down for breakfast with 20 minutes to go before breakfast was finished, there was no coffee, no bread, no cups and saucers, no butter! After a good 5 minutes or more after we asked for everything, it finally arrived. My brother ate in the restaurnant and got almost raw chicken wings. Reception was very rude with a terrible attitude. They undercharged my mum who is 78 on check-in but demanded the extra amount on check-out even though it was their fault. A complete disaster of a hotel and none of us would ever stay there again.
- Official Description (provided by the hotel):
- Professional family run boutique style hotel located in the heart of Letterkenny. Conveniently located within walking distance from the high street shopping area, theatre, multi screen cinema and all the culture and night life that makes Letterkenny such a delight. Offering year round entertainment, Letterkenny is the perfect base for exploring the diversity and magnificent beauty of County Donegal. We endeavour to provide you with an unforgettable stay, let our family take care of your family! We look forward to welcoming you soon... ... more less
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- Also Known As:
- Ramada Letterkenny
- Letterkenny Ramada