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“exerlent hotel very helpful+polite staff”

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Station House Hotel Letterkenny
Ranked #3 of 12 Hotels in Letterkenny
Certificate of Excellence
Belfast, Northern Ireland, United Kingdom
Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“exerlent hotel very helpful+polite staff”
Reviewed December 2, 2012

exerlent hotel was there with 19 friends for christmas weekend away hotel+rooms are very clean+staff are so friendy+food was good but breakfast was complete let down+is only thing that could say bad about it as is on buffet style+costs 10 euro so some food is cold+dont look nice+did not taste nice so some of us had breakfast once+told others not 2 eat it so we had 2 find somewhere else 2 get breakfast inc mcdonalds which is shame as had other food durin day+was presented+tasted lovely+hotel could benifit more by just havin freshly cooked breakfast

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gerard D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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670 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Sligo
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 19, 2012

Stayed in this hotel for a night out in letterkenny and absolutely loved it, from the minute we entered the hotel to when we left it we felt so comfortable, the staff were helpful and friendly.
Rooms were fab, very clean, up to date and had everything we needed...... even had a walk in shower which is not the case in previous hotels ive stayed in.
The only fault we did have was the service in the bar for food the following day, the waiting times were very poor with us waiting at least 10 minutes for a coffee but that was the waitress/barmaid rather than the hotel itself.

Overall loved this hotel, so much so were planning a trip back b4 Christmas

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SligoKatie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBDLetterkenny, Sales & Marketing Manager at Station House Hotel Letterkenny, responded to this review, November 28, 2012
Dear Katie

I am overwhelmed by your very kind and positive review based on your recent stay with us. We met and indeed exceeded your expectations, everything was fantastic for you! On behalf of our team thank you most sincerely and thanks also for taking the time to advise others of your experience. We will continue to ensure that our customer service excellence standards are held high and we work diligently so that all our guests have fond and happy memories of their stay. We would be delighted to welcome you back to the Station House very soon.

Yours Faithfully

Siobhan Barrett-Doherty
Sales & Marketing Manager
Station House Hotel Letterkenny
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cary, North Carolina
Level Contributor
221 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed November 11, 2012

Just a one night stay and no reservation. Location is good with access to the main street and a good selection of places to eat. Friendly staff and a good room, but the breakfast (buffet style) was a disappointment with poor quality sausage and undercooked bacon. Otherwise all was fine

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cruicad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBDLetterkenny, Sales & Marketing Manager at Station House Hotel Letterkenny, responded to this review, December 5, 2012
Dear Cruicad

On behalf of our team, sincere thanks for taking the time to review your recent experience with us. We are very proud of our renowned customer service standards and delighted that you found our staff accommodating and our bedroom to your satisfaction. We are disappointed that you did not enjoy your breakfast, we take your opinions on board and will look at ways of improving our standards.
If your travel plans permit, we would be delighted to welcome you back to the Station House in the near future.

Warmest Regards

Siobhan Barrett-Doherty
Sales & Marketing Manager
Station House Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 11, 2012

We stayed overnight whilst touring Ireland. The hotel is warm, clean and comfortable with friendly helpful staff. Centrally located to visit the sites and local attractions and pubs, but their bar is well serviced should you wish to stay and dine in with a good menu. Breakfast was terrific with great choices on offer and once again, wonderful staff who couldn't do more for you. Would definitely stay should I pass that way again.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pete_C602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBDLetterkenny, Sales & Marketing Manager at Station House Hotel Letterkenny, responded to this review, December 5, 2012
Dear Pete

Thank you for your fabulous review, I have passed on your kind words to all concerned. Our team is dedicated to perfection and we work diligently to ensure that all our guests expectations are exceeded.
Should you ever be in Letterkenny again, our door is always open and a warm "Cead Mile Failte" welcome awaits you.

With Kindest Regards

Siobhan Barrett-Doherty
Sales & Marketing Manager
Station House Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
athlone
2 reviews
Reviewed November 10, 2012 via mobile

I stayed in this hotel for two nights with friends & family. Its in a great location for shopping & had free parking. The staff were very nice & friendly. The room was clean and comfortable. We had dinner the first night in the restaurant & it was delicious. The only criticism i could make is that the rooms are not very soundproof & we could hear the people in the next room talking& coughing etc, we could hear their tv, the bedroom floors are wooden & we could hear them walking around, we heard their conversations & felt we had to whisper in our room, this would probably put me off staying there again

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank emerAthlone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBDLetterkenny, Sales & Marketing Manager at Station House Hotel Letterkenny, responded to this review, December 6, 2012
Dear Emer

On behalf of team Station House I am delighted that you have taken the time to review your recent stay with us. I am pleased that you thoroughly enjoyed our delicious cuisine, found our team to be warm and accommodating and our cleanliness levels to your satisfaction. Please accept our sincere apologies for any disturbing noises from adjacent bedrooms.
It would be our pleasure to welcome you back to the Station House in the near future, assuring you of our best personal intentions at all times

Yours Sincerely

Siobhan Barrett-Doherty
Sales & Marketing Manager
Station House Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ennis, Ireland
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 10, 2012

My husband and I recently stayed at the Station House Hotel with friends and we had a great time. The Hotel was lovely and the staff were superb, they were very efficient and coundnt be more helpful.
The breakfast was lovely with a great variety of food, and the dinner menu was equally as good.
The rooms were very nice and clean.
The location is great as its only a short walk from the town center..
We would have no hesitation in staying again and would highly recommend this hotel.

Sheelagh Lynch,
Ennis

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sheelagh L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBDLetterkenny, Sales & Marketing Manager at Station House Hotel Letterkenny, responded to this review, November 15, 2012
Dear Sheelagh

Greetings from Letterkenny and on behalf of our team, thank you for your excellent review. Thank you also for taking the time to advise other travellers about your Station House experience. We take great pride in looking after all our valued guests ensuring that we provide a warm and welcoming ambience and a memorable stay. We look forward very much to welcoming you back to the Hotel in the near future or as soon as your travel plans permit. Assuring you of our best personal attention at all times

Warmest Regards

Siobhan Barrett-Doherty
Sales & Marketing Manager
Station House Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
County Dublin, Ireland
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 7, 2012 via mobile

I recently stayed here and would highly recommend it. I hadn't been to letterkenny for years and was visiting some friends and it was a pretty central location at the bottom of the main street. Rooms very spacious and modern with free wi fi throughout the hotel. Only thing I can comment on is there are no baths in any of the rooms. Bar downstairs was generally busy and food looked excellent although we didn't eat here. Our room was on the first floor near the lift and it did get a little noisy with people coming in about 2am but that it only to be expected on a Friday night in any hotel! Would definitely stay again.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank poshpiggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBDLetterkenny, Sales & Marketing Manager at Station House Hotel Letterkenny, responded to this review, November 15, 2012
Dear Poshpiggy

Thank you most sincerely for your very kind and complimentary review. We strive for excellence in all areas of the Hotel and your comments are testimony to our diligent efforts. On belhalf of Team Station thank you once again and it would be our pleasure to invite you back to the Station House in the near future

Yours faithfully

Siobhan Barrett-Doherty
Sales & Marketing Manager
Station House Hotel Letterkenny
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Station House Hotel Letterkenny

Property: Station House Hotel Letterkenny
Address: Lower Main St, Letterkenny, Ireland (Formerly Ramada Encore)
Location: Ireland > County Donegal > Letterkenny
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
#1 Best Value Hotel in Letterkenny
#2 Business Hotel in Letterkenny
#3 Romantic Hotel in Letterkenny
#6 Family Hotel in Letterkenny
Price Range (Based on Average Rates): $
Hotel Class:3 star — Station House Hotel Letterkenny 3*
Number of rooms: 81
Official Description (provided by the hotel):
Professional family run boutique style hotel located in the heart of Letterkenny. Conveniently located within walking distance from the high street shopping area, theatre, multi screen cinema and all the culture and night life that makes Letterkenny such a delight. Offering year round entertainment, Letterkenny is the perfect base for exploring the diversity and magnificent beauty of County Donegal. We endeavour to provide you with an unforgettable stay, let our family take care of your family! We look forward to welcoming you soon... ... more   less 
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Also Known As:
Ramada Letterkenny
Letterkenny Ramada

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