I was visiting this hotel for a wedding. I decided to book the nicer room 'business class room' to treat myself. On arrival they took us to our room which smelt very badly of cigarettes so we asked to change rooms. They didn't have anymore business class rooms so we were happy to take a standard room and the difference be taken off the final bill.
We noticed that there is not much difference between the 2 room types. Except in the business class room you get a coffee machine, robes and slippers. Hardly worth the extra £35.
On departure there was an issue with the bill where they didn't deduct the difference for the room type. The girl was extremely rude, provided poor customer service and left us feeling frustrated and annoyed.
The room the reception was held in was nothing like the photos. The downstairs bar ran out of champagne (during a wedding and at the start, and it took a very long time for more to come in) and the bar staff were not friendly and appeared to not really know what was going on.
I will not be returning to Radison Blu Letterkenny.
- Official Description (provided by the hotel):
- Radisson Blu Hotel, Letterkenny is designed in a contemporary Irish style, with the comfort of both business and leisure guests in mind. The superior 4-star hotel features 114 modern, bright bedrooms, a restaurant, bar, grill, leisure centre, ample parking and complimentary high speed internet access. The hotel is conveniently located in the heart of Letterkenny town, within walking distance of shopping areas, cinema, theatre, bars and restaurants. ... more less
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- Also Known As:
- Radisson Blu Hotel, Letterkenny Hotel Letterkenny
- Radisson Hotel Letterkenny
- Radisson Letterkenny
- Radisson Sas Letterkenny
- Letterkenny Radisson