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“Not clean and very disappointed”

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Radisson Blu Hotel, Letterkenny
Ranked #5 of 12 Hotels in Letterkenny
Certificate of Excellence
Reviewed September 11, 2012

I am currently staying here on business as a female on my own I felt they had a quick check in and no room number shouted out like some hotel but girl helpful but abrupt , anyway went in my room to do some work , wifi wouldn't work on laptop but on iPad and cable so short it couldn't reach my laptop connection . After an hour finishing work I noticed the glasses were dirty , the sheets had dirty marks and cobwebs on the wall never mind the fly I couldn't get rid off not pleasant , I spend a lot of time in hotels an in radissons and this one plus the limerick one a the worst I have stayed in. I have been moved and upgraded but apart from a nespresso machine and a cleaner room with air con ! Only available in business class rooms it is no different but for a four star hotel I expect air con. I expect a home from home away on business and I am afraid this is not it. I would rather drive 2.30 hrs home before staying in one of these rooms again this hotel needs refurbished badly chipped furniture old tvs , on a good note the restaurant staff and my food have been great, but that do not make a hotel and I have stayed in just about every hotel in Ireland And this place is terrible on the room front

Stayed: September 2012, traveled on business
1  Thank leighcampbell2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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896 - 902 of 1,187 reviews

Reviewed September 5, 2012

I have stayed in many Radisson hotels, and this one didnt wow me one bit. On arrival I was met by a somewhat extremly rude female receptionist. Very blunt and extremely disinterested. It was a real turnoff to my stay. I lelt like I was a nuisance and bothering this lady when all I was doing was checking in.
Rooms were nice. Food at breakfast was really good, with hashbrowns (that I havent seen at any other Radisson buffet style breakfast), but all food could of been alot hotter.
Staff were young, and felt like I was rushed out of the bar, probably because they wanted to socialise that night. There was one male staff member, cant remeber his name. Was young, brown hair, was in the bar that night for some time and on breakfast the next morning. Was extremely friendly.
Checkout was a nightmare, with once again a abrupt checkout by the same receptionist.
Overall, this hotel has a lot to offer, great location, interior and amenities. Just staff should be trained more customer service wise,especially the receptionist. She must really hate her job .

  • Stayed: July 2012, traveled on business
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Thank timmycangcangs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2012

Stayed for one night for the fourth time this year. It really is a very comfortable hotel. Decent location close to the main shopping area & nightlife. Rooms are spacious and spotless. Food in the bar is very good & decent value. Only small complaint would be that the tv's in the some rooms are a bit hit and miss with some channels barely watchable as reception is sometimes poor but otherwise highly recommended.

  • Stayed: July 2012
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Thank Luhoops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2012

The Hotel is in an ideal location with ample on-site parking. It is near many shops and is just a short walk into the town centre. The staff are friendly and helpful. Rooms are clean and comfortable although a little dated. Room servicing was poor - some days the room was not serviced until after 4.30pm and then they forgot to leave towels or bath mats or replenish the tea, coffee and milk. The food in the restaurant (Early bird menu) was good and breakfasts offered a wide choice, although hot items could have been hotter.

Would certainly return especially for the location, comfort, friendliness of staff and parking

  • Stayed: September 2012, traveled with friends
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3  Thank jwfhunts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2012

Stayed here for an overnight recently.
Check in was very quick. Room was clean although a bit stuffy. Dinner in restaurant was lovely, and very reasonably priced. staff were very attentive and friendly.Breakfast was ok although not enough serving spoons.
Leisure facitlities let this hotel down, changing area very run down, blocked sink, horrible old shower curtains. The pool was ok although it did have too much chlorine in water, the steam room had a really bad smell in it like blocked drains or filters so we were unable to use this. We reported this to the leisure reception and the girl was very apologetic.

  • Stayed: August 2012, traveled with friends
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1  Thank rosiebdurisdeer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2012 via mobile

Stayed in a few hotels in letterkenny and I find this hotel to be the best. The swimming pool is big, but not as nice as ones in other radission hotels. The rooms are nice and the restaurant serves nice food. It's a close walk to letterkenny main street for shopping, also near pubs and cinema.

  • Stayed: December 2011
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1  Thank RobertaEthan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2012

This the second time we've stayed in the Radisson, and getting slightly less impressed each time. On arrival at 2.30pm our room was not ready (we knew from the last time that they are still cleaning rooms at 5pm!) so we were dispatched off to the retail park across the street. We were staying business class, but the complimentary paper or water in the room failed to materialise. Breakfast has been very mixed: can no one in this hotel scramble an egg? Day 1, they consisted mostly of water and could hardly be spooned from the serving bowl. Day 2, better consistency, but had turned blue, ah. The rest of the breakfast was absolutely fine, although the cold plates tend to cool the food very quickly. Looking forward to discovering the consistency and colour of the eggs tomorrow. Did Dr Seuss stay here? Staff are fairly friendly, though clearly not overly attentive to the details. As well as the above, the receptionist only coded our room key for one day of our three day stay, so we were locked out of our room on the second day. Although the hotel is generally ok, it's expensive for the level of attention to detail by staff.

Stayed: August 2012, traveled as a couple
Thank Philip A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Hotel, Letterkenny

Address: Paddy Harte Road, Letterkenny, Ireland
Phone Number:
Location: Ireland > County Donegal > Letterkenny
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Letterkenny
#3 Luxury Hotel in Letterkenny
#4 Romantic Hotel in Letterkenny
#5 Business Hotel in Letterkenny
Price Range: $85 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Blu Hotel, Letterkenny 4*
Number of rooms: 114
Official Description (provided by the hotel):
Radisson Blu Hotel, Letterkenny is designed in a contemporary Irish style, with the comfort of both business and leisure guests in mind. The superior 4-star hotel features 114 modern, bright bedrooms, a restaurant, bar, grill, leisure centre, ample parking and complimentary high speed internet access. The hotel is conveniently located in the heart of Letterkenny town, within walking distance of shopping areas, cinema, theatre, bars and restaurants. ... more   less 
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Also Known As:
Radisson Blu Hotel, Letterkenny Hotel Letterkenny
Radisson Hotel Letterkenny
Radisson Letterkenny
Radisson Sas Letterkenny
Letterkenny Radisson

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