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“great weekend”

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Mount Errigal Hotel
Ranked #6 of 12 Hotels in Letterkenny
Certificate of Excellence
Reviewed November 25, 2012

Spent weekend here with husband and two children, we spent most of the time in the pool. We all really enjoyed it -pool staff very accomodating getting floats and rings for kids to play with. Special mention to C.J (pool attendant) really pleasant and helpful. Food lovely never seen staff work at such speed ensuring meals arrived on time. Unbelievable queue for breakfast Sunday morning but staff coped well. We hope to go back beginning January.

  • Stayed: November 2012, traveled with family
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Thank jamison09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErrigalSales, Sales & Marketing Manager at Mount Errigal Hotel, responded to this reviewResponded February 27, 2013

On behalf of the team here, thank you for taking time out to review your recent stay! We are delighted you enjoyed your time with us & we look forward to your return.

Warmest Regards
Carolynne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,799 - 1,805 of 2,318 reviews

Reviewed November 23, 2012

This is the second time we have stayed here. We have had a fabulous time both times. Would highly recommend it for both couples and families. All the staff are both helpful and friendly. My middle child is special needs but the staff took time to listen and understand him. The leisure facilities are also great. My children love going down for a swim etc. they have entertainment in the bar of an evening and they don't mind if you get up for a dance. I can't recommend this hotel highly enough.

  • Stayed: November 2012
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Thank julie_halliday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErrigalSales, Sales & Marketing Manager at Mount Errigal Hotel, responded to this reviewResponded February 27, 2013

Thanks so much for your encouraging review! We are delighted you had a great time.

We look forward to seeing you & your family again soon!

Kind Regards
Carolynne

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Reviewed November 22, 2012

Beautiful hotel. Staff very friendly and helpful. Food excellent. Room very comfortable. Great value for money and would definitely stay there again. Requested a smoking room and it was perfect. Did not use leisure facilities or have breakfast but lady in the main bar provided pot of coffee and biscuits at very reasonable price. Ideally situated for visiting Donegal and Derry

  • Stayed: November 2012, traveled as a couple
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Thank Denis R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErrigalSales, Sales & Marketing Manager at Mount Errigal Hotel, responded to this reviewResponded February 27, 2013

On behalf of the team here, thank you for taking time out to review your recent stay! We are delighted you enjoyed your time with us & we look forward to your return.

Warmest Regards
Carolynne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 21, 2012

I would like to say that my wife and I had a wonderful weekend in the Mount Errigal hotel. The service in the Hotel was Excellent from the front of house staff to the service in the restaurant and the bar. The quality of the food was also excellent and well presented. I would also like to mention Orla at reception for her helpfulness and excellent customer service. The open fires in the bar and lobby added to the overall atmosphere and the live music also added to the whole experience.The leisure suite and jacuzzi plus sauna ,steam room and fitness suite enhanced our weekend. Great value and a great place to spend a family weekend break.

  • Stayed: November 2012, traveled with family
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Thank Harold M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErrigalSales, Sales & Marketing Manager at Mount Errigal Hotel, responded to this reviewResponded November 22, 2012

Thanks a million for your glowing report! We are very lucky to have Orla on our team, she is often commended for her excellent customer service.

We look forward to welcoming you back again soon

Carolynne

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Reviewed November 15, 2012

ive heard about this hotel before booking so we decided to stay there while visiting Letterkenny.we got a nice welcome when we arrived, I requested a room close to reception which we didn't get, the room we got was 359 the first thing we noticed was the filt of the carpet and the bed covers were like something that was dragged around the floor,a musty smell like someone was smoking in the room, this hotel could do with a visit from the Brennin brothers lack of furniture for storing clothes and travel items .the noise coming from above kept us awake where as we were hoping to relax and have a good sleep. We shared 1 chair which is not good enough, the first morning the breakfast was cold which I couldn't finish, On a + note the staff were friendly and helpfull, I hope it improves otherwise we wont be staying here again.

Room Tip: The room advertised on the web site isn't what we got which we were hoping for.
See more room tips
  • Stayed: November 2012, traveled as a couple
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2  Thank tom r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErrigalSales, Sales & Marketing Manager at Mount Errigal Hotel, responded to this reviewResponded November 22, 2012

I'm very sorry to read that your stay was not enjoyable, we will certainly take on board your comments and work at improving our offering. I hope you will give us a second chance, I am confident your next stay will be enjoyable and relaxing.

Kind Regards
Carolynne

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Reviewed November 14, 2012

This hotel is dull and dowdy. Everything seems brown. There is no lift to the 5th floor - either go to the 6th and walk down or 4th and walk up! After walking through a maze of corridors i got to my room. My room was quite large but smelled strongly of smoke. The cleaning staff had kindly left the window open but to no avail!! The bar looked nice but was impossible to relax in with full-on live country and western singer blasting out at ear-splitting levels. I'll not be back! Best hotel in Donegal? Not even the best on the road it is on.

Stayed: November 2012, traveled on business
3  Thank Barney T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErrigalSales, Sales & Marketing Manager at Mount Errigal Hotel, responded to this reviewResponded November 22, 2012

I'm very disappointed to read your review and I apologise that we did not live up to your expectations. We make no secret of the fact that we are a lively hotel and that we offer the best possible value for money without compromising on quality.
Perhaps you have extremely high expectations than the majority of people who come here because your review is diametrically at odds with the rest.

Regards
Carolynne

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Reviewed November 11, 2012 via mobile

Once again a massive well done to terry meave and the lovely orla for another brilliant weekend away top class as usual I would once again recommend this hotel to anyone visiting letterkenny the mount errigall is the best hotel in Donegal by a long chalk but don't take my word for it visit it yourself and see

  • Stayed: November 2012
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Thank garymccrystal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErrigalSales, Sales & Marketing Manager at Mount Errigal Hotel, responded to this reviewResponded November 22, 2012

Thank you Gary for another glowing report! At this stage you must be one of our top repeat guests!
We look forward to welcoming you back again soon!

Carolynne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mount Errigal Hotel

Address: Ballyraine, Letterkenny, Ireland
Location: Ireland > County Donegal > Letterkenny
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Letterkenny
#6 Romantic Hotel in Letterkenny
Price Range: $77 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mount Errigal Hotel 3*
Number of rooms: 140
Official Description (provided by the hotel):
Situated in a great central location, within walking distance of Letterkenny Town, this luxury 3 star hotel and state-of-the-art leisure centre is close to pubs, nightlife, shopping and theatres. Free parking and Wi-Fi. The Mount Errigal Hotel has a leisure centre with a 20-metre swimming pool, sauna, Jacuzzi, steam room, and fully equipped gym. ... more   less 
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Also Known As:
Hotel Mount Errigal
Mount Errigal Letterkenny

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