We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Good hotel, small rooms”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Best Western Plus Grand-Sault Hotel & Suites
Ranked #1 of 4 Hotels in Grand Falls
Certificate of Excellence
Ottawa, Canada
Level Contributor
64 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
“Good hotel, small rooms”
Reviewed September 8, 2008

We stayed in BW's two queen bed room on the third floor. BW is located just off the highway, approx. 4 km from Grand Falls Gorge.

We found the room to be quite small and it was hard to move around in it. We noticed there were missing towels. Otherwise the room and the bathroom were new, spotlessly clean and tastefully decorated. The internet both wireless and on wire worked well. We had to ask for a cable for our second laptop as none was provided in the room and apparently we were lucky that there was one, so if you're planning on using the wire take your own cable.

The hotel staff were friendly and helpful. They directed us to dinner places in town. They also ensured our check-in and check-out was good.

The pool is small but we didn't notice the "fumes of chlorine" mentioned one of the previous reviewers. The hot tub was divine and clean (!!!).

The breakfast was a standard BW breakfast (cereals, bagels, toasts, jam, cream cheese, hard boiled eggs etc.), but unfortunately without the famous waffles because their machine was broken.

The overall experience was good, but not great due to the small rooms, and disappointment about the waffles.

  • Liked — Cleanliness, nice decor
  • Disliked — Small room
  • Stayed September 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank prudenttrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

275 reviews from our community

Traveler rating
    151
    97
    19
    7
    1
See reviews for
97
78
7
69
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 27, 2008

This was a great place to stay with our family of two seniors, one adult and two teens! The lobby was outstanding, the rooms seemed new and very clean. The pool was very small and very dark with poor ventilation. The chlorine fumes burned your eyes even when you were only sitting beside the pool. The breakfast room was very small and it was difficult to find a space to sit especially because one table that sat four was taken up by a gentlemen with a laptop computer who wasn't even eating breakfast.
There was ample to eat for breakfast bur the waffles were a hit with everyone. We were disappointed that only margarine was served and we weren't given the choice of butter.
We would would stay here again but wouldn't use the pool.
Great stay and great price!

  • Liked — it was fresh and new and very comfortable beds
  • Disliked — small breakfast room and very very tiny business centre.
  • Stayed August 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank u2travelwisely
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Level Contributor
3 reviews
3 hotel reviews
Reviewed October 17, 2007

lovely stay. Great staff.

  • Liked — staff friendliness
  • Disliked — price
  • Stayed October 2007, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank kavafish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitby
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed August 16, 2007

Right off the TCH. Brand new location and a little away from downtown Grand Falls. Excellent pool and hot tub. Great service and directions to downtown from staff. Clean hotel. Breakfast included-our son loved making his own waffles at the breakfast bar. Wonderful view of the area. Used the hotel as a stopover on our trip down east this summer.

  • Liked — location, cleanliness
  • Stayed August 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Happy-Suzanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peterborough Ont
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 9, 2007

The staff was courteous and helpful. The room was small, but clean. Pool was small, although it did have tables and chairs poolside. The main aspect which spoiled the experience was its distance from the town. There is no restaurant on premises. The staff recommended a restaurant in town (The Grand Sault) which was exceptional. However, after a long day's journey, one is not always in the mood to drive to a restaurant. They do offer a small, but adequate continental breakfast.

  • Liked — Courteous staff and cleanliness
  • Disliked — Location
  • Stayed July 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
Helpful?
Thank LizCT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lille, France
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed August 24, 2006

With my wife and my son, 7 years old, we had a one night stop at the Best Western Grand Sault in July. This brand new hotel is situated in the countryside of the town of Grand Falls. Both the common parts and the rooms are above the average Best Western with very classy furniture comfortable armchairs and thick wall-to-wall. You feel almost in a 4 star hotel. The clerk at the reception desk was very friendly.
The breakfast was offered but just decent, despite the possibility of frying your own pancakes. Overall, this hotel is a very good value. We paid 120 CAN $ for a classy room with 2 queen beds and a fridge.

Stayed July 2006
Helpful?
1 Thank siriusreg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
401 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 661 helpful votes
Reviewed August 13, 2006

After a series of bad experiences in Canada and the United States I do my best to avoid Best Western hotels but when you're crossing the remoter parts of New Brunswick, there isn't a lot of choice. This hotel is brand new (we first stayed there in July 2005, just after it had been finished) and both feels and looks fresh. The rooms (we ordered two adjoining) were clean and quiet and the staff were helpful. The only drawback is the tiny breakfast room, which cannot begin to cope with the number of guests. We'll be there again next week on our way home and will pack some fruit for the early morning drive.

Helpful?
1 Thank Faience44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Grand Falls
2.0 mi away
Quality Inn
Quality Inn
#3 of 4 in Grand Falls
3.5 of 5 bubbles 122 reviews
24.4 mi away
Aroostook Hospitality Inn
19.2 mi away
Caribou Inn & Convention Center
Show Prices
Show Prices
Show Prices
1.3 mi away
Hill Top Motel & Restaurant
Hill Top Motel & Restaurant
#2 of 4 in Grand Falls
4.0 of 5 bubbles 89 reviews
0.9 mi away
Cote's Bed & Breakfast
Cote's Bed & Breakfast
#1 of 3 in Grand Falls
4.5 of 5 bubbles 34 reviews
1.2 mi away
Maple Tourist Home Bed & Breakfast
Show Prices
Show Prices
Show Prices

Been to Best Western Plus Grand-Sault Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Plus Grand-Sault Hotel & Suites

Property: Best Western Plus Grand-Sault Hotel & Suites
Address: 187 Ouellette Street, Grand Falls, New Brunswick E3Z 1A6, Canada
Phone Number:
Location: Canada > New Brunswick > Grand Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Grand Falls
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Grand-Sault Hotel & Suites 2.5*
Number of rooms: 61
Official Description (provided by the hotel):
The Best Western Grand Sault Hotel & Suites is the perfect place for vacationing families and business travelers. Free amenities in this (open year round) hotel include a hot deluxe continental breakfast, a heated pool with hot tub, a fitness center, daily newspaper, free parking and pet friendly. Guest room amenities include free high-speed Internet access, hairdryer, iron with ironing board and coffee maker. Microwaves and refrigerators are available in all suites. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Travelocity, Best Western, Booking.com, Hotwire, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Best Western Plus Grand-Sault Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Grand Falls
Grand Falls Best Western
Best Western Plus Grand-Sault Hotel & Suites Grand Falls, New Brunswick

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing