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“CAA Member Recommendation” 4 of 5 bubbles
Review of Quality Inn

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Quality Inn
Ranked #3 of 4 Hotels in Grand Falls
Mississauga, Canada
1 review
“CAA Member Recommendation”
4 of 5 bubbles Reviewed June 10, 2013

This was the best unplanned vacation. I ended up here unexpectedly after my vehicle broke down. They were recommended by CAA and offer a great rate for CAA members. My two night stay was exceptional! Although the hotel and rooms are a bit outdated there was a new wall mounted flat screen tv, WiFi included and local calls were free. My room itself was large, quiet and most importantly clean. The hotel has an indoor pool and hot tub which is nice. The water is beautiful and not overclorinated. The hotel is very close to hwy so it is easy to find. The staff here really make the stay memorable. My favourite dish at the restaurant was the escargot au gratin. Delish!

  • Stayed June 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank M C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean L, Manager at Quality Inn, responded to this review, June 19, 2013
Dear M C
Thank you for your kind words and taking the time to write this review. Due to the many years of experience of our chefs, we often get excellent comments. We are currently in the process of updating our menu, please check it out on your next visit. We will certainly pass on to our staff your comment in regards to our cleanliness and their friendliness.
Thanks again
Jean LaForge
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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122 reviews from our community

Traveler rating
    28
    46
    21
    16
    11
See reviews for
42
38
5
21
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed May 23, 2013 via mobile

Stayed for 4 nights, was able to get rate of 108.00 per night. Still a bit higher than I like to pay but was average for our east coast trip. The front desk guy who worked evenings was very helpful, allowing us to use the microwave in the kitchen to heat up leftovers in the evenings.
Rooms, hallways, breakfast area all very clean. Beds comfortable. Would recommend and stay again?

Stayed May 2013, traveled with family
Helpful?
Thank Canada_Gurlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean L, Manager at Quality Inn, responded to this review, May 27, 2013
Dear Canada_Gurlie, It is always very nice to hear that clients will stay with us again in the future but it is fantastic to hear that they will recommend us to friends and family. Also by telling people with a review on Tripadvisor you are letting people know about our friendly staff and our very clean property. We thank you very much for your kind words and we are looking forward to serving you again. Jean LaForge, Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 bubbles Reviewed May 21, 2013

We made a late night stop here for a quick rest en route to Saint John. The gentleman at the front desk was very friendly and got us checked in quickly. The rooms are a little over priced for what they are. My biggest complaint was the smell of the room. It said no smoking on the door but both it and the hallway of the hotel positively reeked of smoke. We were too tired to complain and just wanted to get to bed. Everyone in our room did have breating problems though. Their breakfast is ready nice and early and is fairly typical of what you get (waffles, boiled eggs, baked beans, muffins etc.) I also am not sure why any hotels still have double beds in their rooms. Queens would be much roomier. All in all, impressed with the staff, but don't the rooms.

  • Stayed May 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dpal70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean L, Manager at Quality Inn, responded to this review, May 27, 2013
Dear dpal70, Thank you for taking the time to write a review about our property. I was glad to hear that our staff was very friendly and helpful. We do have a few smoking rooms at the very end of the corridor and we have installed a filtered machine that is supposed to gather up the smoke that escapes from these rooms. Obviously in your case it did not do the job and we apologize for any inconvenience this may have caused. We are reviewing our policy on smoking rooms because if we cannot control air quality in our hallways we will have to do away with smoking rooms. Again thank you for your input and hope to serve you again in the future. Jean LaForge, Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haute Aboujagane, Canada
Level Contributor
72 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed April 26, 2013

I stay there about 3 or 4 times a year for business purposes and it is always a nice stay. Dated hotel, it has been there a while but at the same time very well kept and very clean. Restaurant also serves good food, I like to order and eat in my room so I can be quiet after a full day of meeting with customers, and that is never an issue with them. Staff is always courteous and happy to see you, that goes a long way in making a stay comfortable. All the services you can look for, I am not sure it would be a great spot for a long vacation with kids, not because of the hotel but because there may not be a whole lot to do close by for the kids. Aside from that, definitely recommend this hotel to anyone

  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank boisverf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean L, Manager at Quality Inn, responded to this review, April 29, 2013
Dear Boiverf, Thank you for taking the time to write about our property. I will certainly convey your compliments to our dedicated staff (kitchen,waitresses,front desk and housekeeping). It takes a lot of people to keep this business going and we have a lot of good people working hard to make it happen. We have a lot of loyal clients such as yourself and we appreciate seeing them on a regular basis. See you soon. Jean LaForge Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moncton, Canada
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed February 26, 2013

This is an older Hotel that has been refurbished to meet the newer Hotel standards. use to be called the " Pre Du Lac ".
Don't let the age fool you, This is a very well known Hotel from way back; it seems to cater more to the business side. its usually qiuet, with clean rooms,dining room with excellent food but not a big menu! and a very friendly staff but not much to do for kids. it does have an indoor pool that is clean and warm.

Room Tip: First floor rooms are dirve up ;so if you want easy access to your room first floor is the way to go...
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank tbrem40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean L, Manager at Quality Inn, responded to this review, February 27, 2013
Dear tbrem40, Thank you for your kind words regarding our property. Our housekeeping staff does excellent work and I will certainly forward your comments to them. Our dining room also gets very good reviews as our food is second to none. I hope you get the chance to visit us in the summer months as our playground, putting green and basketball court get plenty of usage from our smaller visitors. Again Thank you for your nice comments and hope to serve you again in the near future. Jean LaForge Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Ontario, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 17, 2013

We were storm-stayed on the way home for a family emergency after a long day of travel, and the staff here were so accommodating after some reservation confusions at another hotel. No charge for extra cot in the room and a simple but tasty hot breakfast buffet the next morning. We were allowed to take it to go, thanks to the lovely woman running the buffet. We are grateful for their kindness during an unexpected stay under less than ideal circumstances. The best part: our car was wiped clean of snow before we got on the road at 7 am the next day!

  • Stayed January 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Amy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean L, Manager at Quality Inn, responded to this review, January 23, 2013
Dear Amy, We were pleased to help you out during a recent storm. We do have a devoted and friendly front desk as well as continental breakfast staff. Also glad to hear that our early morning snow removal policy is still appreciated by our guests(we have been clearing snow off our guests car for over 45 years). Thank you for your wonderful comments and hope you can also enjoy our lovely property during the summer months. Jean LaForge Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Truro, Canada
Level Contributor
72 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed December 29, 2012

My son and I were travelling in snow coming from Quebec and heading to Nova Scotia. We found this motel online at a reasonable price. They took CCA so that was good for 10 % off. We found it very welcoming and clean. Staff were very nice and helpful. Beds were comfortable and clean, We got a drive up room and that was convenient. We checked out the pool area. Although it is somewhat difficult to get to, it looked just wonderful when we got there, you can even get a room adjacent to the pool if you had kids or adults that just wanted to be there. We didn't go swimming as we were tired from driving but so want to check it out if we are ever back that way. They have a a very nice self service breakfast from 7 to 10 which was very nice and included everything that we wanted, it is also included in the price so that is helpful too. My choice was fruit, hard boiled eggs, beans, toast, orange juice and coffee. I couldn't find a tip jar so I just left our tip on the counter, it sure was nice and deserving of a tip, staff were very friendly and helpful. I would stop here again if I am ever by that way.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank kbeaver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean L, Manager at Quality Inn, responded to this review, January 9, 2013
Dear Guest, We were very happy to read that you had a pleasant stay with us. We were even happier that you shared it with everybody on tripadvisor. Thank you for your great comments, hope to see you at our property soon and wish you a healthy 2013. J LaForge Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Property: Quality Inn
Address: 10039 Route 144, Grand Falls, New Brunswick E3Y 3H5, Canada
Phone Number:
Location: Canada > New Brunswick > Grand Falls
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Grand Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
The Quality Inn is a beautiful property located along the scenic Saint John River Valley. Ideally located close to downtown Grand Falls and its majestic falls and gorge. The property is only 5km from Grand Falls Golf Club and New Brunswick's hidden gem. Restaurant and lounge Pres du Lac is on premises. ... more   less 
Reservation Options:
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Also Known As:
Quality Hotel Grand Falls
Quality Inn Grand Falls, New Brunswick

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