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“Clean, comfortable, great wedding guest deal.”

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Crowne Plaza Hotel Dundalk
Ranked #3 of 8 Hotels in Dundalk
Certificate of Excellence
Irvine, Scotland, United Kingdom
Level 3 Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Clean, comfortable, great wedding guest deal.”
Reviewed April 6, 2013

We stayed at this hotel under recommendation, we were attending a wedding at Darver Castle and this hotel had a deal for wedding guests, €55pp for bed, breakfast and transfers to and from the castle. Excellent package! The hotel was only 10-15 mins away from the castle and they put on a few shuttles so those who wanted to leave earlier/later could.

The rooms were spacious, clean & comfortable. Separate shower & bath which was great.

We paid an additional €4 to get our breakfast delivered to the room, well worth it as the breakfast was delicious and we were enjoying our long lie too much!!

Free Wifi available in the lobby only! Really?!? In this day and age where the local coffee shop has it why o why!

One thing that slighly astonished me, just how ridiculous it seemed for a hotel of that calibre....We decided to order room service at night and asked for a tuna toastie, to which the response was, we only have a tuna sandwich.....Really! can't afford a grill! You have it prepared already! ha ha! Not an important point but just so daft.

All in all, if you are attending a wedding at Darver castle and you have an opportunity to use this hotel, it was an excellent deal.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sjanetb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaDundalk, General Manager at Crowne Plaza Hotel Dundalk, responded to this review, May 13, 2013
Dear Guest
Thank you for taking the time to write a review on Tripadvisor following your recent stay with us.
I am delighted that you enjoyed your stay. I have noted the comments regarding the WiFi and the availability of a toasted sandwich, the latter which we immediately remedied. We are hoping that we will be in a position to upgrade our WiFi in the near future.

I do hope that we will have the opportunity to welcome yuou back to the hotel in the near future.
Yours sincerely
Niamh Murphy
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (148)
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English first
Level 5 Contributor
62 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed April 4, 2013 via mobile

My cousin had her wedding there. all i can say is fabulous . The food was lovely . The rooms were spacious and comfortable . staff were very friendly and obliging nothing was a problem. Will definintly be recommending to friends.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank funkfo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaDundalk, General Manager at Crowne Plaza Hotel Dundalk, responded to this review, May 13, 2013
Dear Guest

Thank you for taking the time to write a review on Tripadvisor. Thank you also for the lovely comments.
I have passed these onto the team here.

I do hope that we will have the opportunity to welcome you back to the Crowne Plaza in the near future.

Yours sincerely
Niamh Murphy
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level 6 Contributor
196 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 536 helpful votes
Reviewed March 30, 2013

Our return visit to the Crowne Plaza was compliments of the Manager due to a previous stay and it was a visit that showed us what the Crowne Plaza Dundalk stands for. From start to finish, our stay was just perfect.

While the Crowne Plaza is slightly out of town, it’s location is ideal, as it’s close to the main routes, plus there’s ample parking and if you do want to go into Dundalk town, it’s not far by car or taxi.

We were greeted by a very pleasant and friendly Receptionist, who made us feel very welcome. We had lunch in the bar before we went up to our room and there was a carvery on, which seems to be available every day. It was possibly the nicest carvery we have experienced in a long time. The food was piping hot and every bit of it was cooked perfectly.

We were in a suite that was just fantastic. It was also spotlessly clean and had lovely views. We did have great intentions of going back into Dundalk etc but unfortunately the lure of the suite with its large sitting room, huge bath etc, proved too much and we’d a chilled out afternoon that was thoroughly enjoyable.

We went and had dinner in the Restaurant that evening, and given our experience in the bar at lunchtime, we would have been happy if it was as good as that but, it exceeded itself and our meal was just perfection. From our starters to our main courses, the food was expertly cooked and presented and it was all served hot, which was great. The restaurant wasn’t too busy but the staff were very attentive and nothing was too much trouble for them.

Breakfast the next morning was possibly the best breakfast we’ve had in a hotel in a while. All the buffet food was hot and well presented. The waitress was very helpful and friendly and she made the breakfast experience a very pleasant one.

The only negative about our stay was having to go home!

Based on this visit to the Crowne Plaza Dundalk, I would have no hesitation whatsoever in recommending this hotel to anyone and it definitely is a hotel that we will revisit.

Room Tip: Rooms on the higher floors have nice views
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Celticcreation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scotland
Level 4 Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed March 27, 2013

Stay started well but I was let down by the noise . Room 1203 is right below the restaurant for breakfast , woke up 00.30with someone setting up and then again at 06.00 .i mention this on check out and I was given an apology . My first stay here , why put anyone in that room on their first experience with you I don't know . Its obviously a bad room due to the restaurants location .
???

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank john12345678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Dundalk, responded to this review, April 10, 2013
Dear john12345678,

Thank you for your feedback regarding your recent visit at our hotel. Please accept our deepest apologies for the noise you had encountered from the neighboring guests. All of our reviews are evaluated by management, and your review is no exception. Despite your disappointment I do hope you will return to stay with us again at some future date when you can be assured of our very best attention.

Sincerely,

Karen G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level 6 Contributor
136 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed March 21, 2013

We were visiting friends for a party in Dundalk, and rather than sleep on their floor decided to treat ourselves to a hotel.
We had stayed here before for said friends wedding the year before. The hotel is a pretty standard 4* Crowne Plaza. Staff are friendly, breakfast is ok (cold selection could be better) and the rooms are adequate. It’s a very clean hotel and modern. Its not in the greatest location as it’s not in the town, but it’s very convenient for the M1 motorway and taxis are easy to get and cheap enough.
It’s nothing special, but serves its purpose.

  • Stayed July 2012, traveled as a couple
    • Value
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Helpful?
Thank Flossykins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed March 20, 2013

I stayed overnight in the Crowne Plaza this week. The hotel room was small but comfortable enough. Queen Size bed, comfortable, though I was cold despite cranking the heat up, and there was no blanket in the wardrobe - I had to wear socks and throw my coat over myself to keep warm! The bathroom accessories need attention - grey towels, little by way of shampoo etc. When I mentioned the cold / blanket issue to the receptionist at check out, he said there should have been one (right!) but made no apology. Food at dinner was bland. Service was fine. Breakfast - no one there when I arrived to tell me what was what - so I helped myself initially. Hot food was miserable looking. No chef to cook to order though the menu said there should have been. Cheese & cold meats on display were dried up and curled. Awful. Tea was nice though. Expenseive overall for what it was at €104.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oonaghpm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Dundalk, responded to this review, April 6, 2013
Dear Oonaghpm,

Thank you for your feedback regarding your recent visit at our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It sounds like we fell below your expectations, and I apologize you were not satisfied with the restaurant service and the bathroom amenities. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually. If there is anything you need next time you stay with us, please do not hesitate to let us know.


Sincerely,

Janice A
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ireland
Level 4 Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 18, 2013 via mobile

We have stayed here a few times both for work and leisure. The hotel is located just off the motorway and is very easy to find. The rooms have always been clean. Breakfast always good with a lovely view. Conference catering also v good.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Dundalk

Property: Crowne Plaza Hotel Dundalk
Address: Inner Relief Road, Dundalk, Ireland
Phone Number:
Location: Ireland > Province of Leinster > County Louth > Dundalk
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Dundalk
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Dundalk 4*
Number of rooms: 129
Official Description (provided by the hotel):
We look forward to welcoming you to Crowne Plaza Dundalk! The hotel is ideally located just off the M1, 45 minutes from Dublin Airport and 45 minutes from Belfast Airport. Exactly half way between Ireland s two largest cities: Dublin and Belfast. We offer 12 meeting rooms accommodating up to 400 people and rooms perfect for weddings parties and large conferences. Wireless internet access is offered in meeting rooms and hotel s lounge area and newly available in all bedrooms. High speed internet access is offered in all bedrooms free of charge. This four star fourteen storey hotel offers supremely comfortable accommodation, excellent service and great location. Our restaurant Fahrenheit Grill is located on the top floor offering breathtaking views of the Cooley Peninsula and the Irish Sea. You will be spoiled by the selection of meat and seafood that our Executive Head Chef, Sarah Fizelle, has prepared for you. Dundalk is a bustling town with excellent shopping and restaurant facilities. Lively night life and extensive leisure amenities, such as golf, hill walking, skating, swimming, kayaking and cycling within easy reach of the Crowne Plaza Dundalk. ... more   less 
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Also Known As:
Crowne Plaza Dundalk
Dundalk Crowne Plaza

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