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“Amazing hotel and service”

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Glasson Country House Hotel & Golf Club
Ranked #1 of 9 Hotels in Athlone
Certificate of Excellence
Leeds
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Amazing hotel and service”
Reviewed June 14, 2014

Was staying for a wedding and have to say from start to finish the service was incredible. Everything we asked for help with they were more than prepared to go the extra mile to help with. One of our party was unwell during our stay and they arranged everything from a taxi to the hospital and ordering us pizza when we returned late and the kitchen was closed. At the airport I realised I had lost my European health card only to have them call and say they had found it and were posting it to me.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gnatadams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlassonCountryHouse, Owner at Glasson Country House Hotel & Golf Club, responded to this review, June 17, 2014
Dear Gnatadams,
Thank you so much for sharing your Glasson Experience with us and it is really wonderful to see from your review how the Glasson Team really do take care of our guests. We are so proud of all our staff who are always willing to go that extra mile to ensure that all our guests are taken care of in every way. I have passed your feedback on to everyone and have thanked them all for the hard work they do every day.

We trust everyone has recovered from their illness and that you all arrived home safe and sound. We look forward to welcoming you back to Glasson soon again and thank you again for sharing your Glasson Experience.

Kind Regards
Fidelma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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603 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (168)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Southampton, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 4, 2014

My wife and I stayed here on 27th 28th 29th May . This is probably the best 4 star hotel I have ever stayed in. The rooms are clean spacious and very well appointed It is a family run hotel where the staff are very friendly and helpful The food is of a high standard and service is prompt and efficient.The golf course is of a good standard and the back nine overlooking The Shannon is quite spectacular The hotel exudes comfort quality and peacefulness and is a perfect place. to unwind put your feet up and enjoy

Room Tip: Ask for a room with a Shannon view in the new section of the hotel
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  • Stayed May 2014, traveled as a couple
    • Value
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Helpful?
1 Thank colinsmith70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlassonCountryHouse, Owner at Glasson Country House Hotel & Golf Club, responded to this review, June 17, 2014
Dear ColinSmith70,
Thank you so much for sharing your Glasson Experience with us and I am delighted that you enjoyed your three days with us. To hear that we are the best 4 star you have stayed in, is high praise indeed and is really nice to hear. From the very beginning we have tried to ensure that Glasson is a lakeside escape where all guests can relax and unwind and it is wonderful to hear that we have achieved this.

Thank you again for sharing your experience and we look forward to welcoming you back again in the near future.

Kind Regards
Fidelma Reid
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed May 25, 2014

What a superb setting the Glasson Country House Hotel has.

The hotel and golf course sets a very high quality standard and from my experience prides itself accordingly.

The food and service are exceptional as are the hotel rooms. The rooms are spacious, tastefully decorated and extremely comfortable.

The staff are friendly and efficient and are always eager to please.

We played golf also and the course is tremendous, the quality of the course only compliments the hotel.

I would recommend this hotel.

Room Tip: Not that the standard room is inferior quality but, It's well worth upgrading to a Deluxe or exe...
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  • Stayed May 2014, traveled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Kenfarey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlassonCountryHouse, Owner at Glasson Country House Hotel & Golf Club, responded to this review, June 17, 2014
Dear Kenfarey,
It is wonderful to hear that you had a fantastic weekend with us at Glasson and thank you for taking the time to share this with us. The lakeside setting is amazing and really does offer a great escape for our guests, Tom & Breda, when they were building Glasson really wanted to ensure that the bedrooms were extra spacious to ensure a really comfortable stay.

I have passed your feedback on to all the Glasson Team to ensure they know how much we appreciate their efforts. We would be delighted to welcome you back to Glasson again soon and thank you again for sharing your Glasson Experience.

Kind Regards
Fidelma Reid
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 20, 2014

Joined 60 ladies for a golf trip in May 2014. Everything was super. Not one complaint from anyone. Staff so helpful and rooms beautiful. So friendly...... Even printed off directions for our onward journey next day for everyone. We will be back.
L. Dublin

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank L K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlassonCountryHouse, Owner at Glasson Country House Hotel & Golf Club, responded to this review, June 17, 2014
Dear LK,
Delighted to hear that your group of 60 Golfers enjoyed every aspect of your stay with us and thank you for sharing your experience. All of the Glasson Team are wonderful at going the extra mile to help our Guests and it is great to hear that the even printed directions for your onward journey.
Hopefully we will have the opportunity to welcome you all back again soon and thank you again for sharing your experience.
Kind Regards
Cathriona
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
1 review
Reviewed May 19, 2014

Glasson Golf and Country House was our chosen venue this year.for our annual away Golf outing. We had a group of 60 ladies for golf, dinner and overnight stay. From the first contact by email to Gareth in Glasson to the last person leaving on Thursday it was an absolute excellent experience in exemplary customer service. When we arrived in Glasson from 10.30 a.m. coffee, tea and scones were available and laid out for us. Almost all the rooms were ready which meant we were all able to check in - this saved a lot of time and hassle and made it so easy.
The course was beautiful and is a credit to the course staff, we enjoyed the lovely views over the lakes and the good golf! After the golf we were treated to a freshly cooked and beautifully presented 3 course dinner. I could not recommend Glasson highly enough for anybody organising their golf outings, just email Gareth and see how it easy it can be.
Marie, Newlands Golf Club.

Room Tip: Upgrade to a suite, well worth the extra.
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  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlassonCountryHouse, Owner at Glasson Country House Hotel & Golf Club, responded to this review, June 17, 2014
Dear MaryH,
Thank you so much for sharing your Glasson Experience with us and it is wonderful to hear that you and all your fellow Lady Golfers had such an amazing stay with us. Gareth and all the team work hard to ensure that from the first enquiry to when we wave you good bye that everything is seamless and made as easy as possible for all our Guests.
The course staff are delighted that you all enjoyed the Golf and the course and we really appreciate the work they put in each year.
MaryH we sincerely hope that we have the opportunity to welcome you all back again in the near future and thank you for choosing Glasson for your Golf Event.
Kind Regards
Fidelma Reid
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed May 11, 2014

We stayed in Glasson Country House Hotel for a friends wedding at the end of last year and I was very happy with the standard of this hotel.

Staff were excellent, food was lovely and the view from the hotel was beautiful.

This hotel is a must for any golfer.

  • Stayed August 2013, traveled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Spudigy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlassonCountryHouse, Owner at Glasson Country House Hotel & Golf Club, responded to this review, June 17, 2014
Dear Spudigy,
It is great to hear that we are the Idyllic Setting for any occasion, and I am delighted to that you enjoyed your Glasson Experience. We try very hard to ensure everyone has a great time during their stay with us and our amazing staff are a huge asset to us.
Hopefully we will have the opportunity to welcome you back to Glasson again in the near future and thank you again for sharing your experience.
Kind Regards
Fidelma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darlington, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
Reviewed May 10, 2014

Neil and Mairead – Wedding held at Glasson 12th April 2014

We cannot praise this hotel or the staff highly enough. From our initial meetings with Gareth through to the delivery of our ‘wedding weekend’ the entire process was flawless.
Whilst planning our wedding we fell for the venue due to the beautiful setting and the first impression our guest’s would receive driving down to the hotel with the stunning loch view. We met with Gareth, who is pleasure to deal with, and he took on board all our ideas and want for this to be a weekend celebration as we had guests travelling from across the UK and Canada whilst also meeting the expectations of the large Irish contingent. Nothing was a hassle to Gareth or the other staff on the run up to the biggest day of our lives. We had numerous quirks that we added to our wedding and the hotel accommodated these at will.
The food on the wedding day was fantastic. Robin had told us during the preparation stages that The Glasson prides themselves on their food, presentation and customer service but we were still really surprised at the quality. Our guests were full of compliments and the food was a highlight. At the reception we had free Guiness for our guests and a Guiness and Oysters table. The Oysters were great and went down very well with the guests. We are expecting a subsequent baby boom !
We wanted out celebration to last the weekend and the hotel suggested a gourmet BBQ on the Sunday. This was a huge hit with the guests and it really got the party going again. On both Friday and Sunday night the hotel organized a local coach/taxi firm to take out guests to the nearby Glasson village (we wanted a slice of the local music/pub scene) which complimented the weekend really well.
We were blessed with great weather and our wedding photographs are stunning. The loch, jetty and swans provided a wonderful back drop. Driving down to the loch side in golf buggies with bottles of champagne our groomsmen and bridesmaids in tow was such a laugh.
Our longest lasting impression of the Glasson will be the staff. From the receptionist to Tom, the owner, they were amazing. I (Neil) could not get over the fact every time they saw Mairead they addressed her by name and the same went for our parents. That level of personality and customer service has been lost in most hotels.
If your reading this in preparation of planning a wedding I envy you (in the nicest possible way). This was the best day/weekend of our lives and The Glasson was a large part of it – Thank you all.
Neil and Mairead Morris x

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NMorris77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlassonCountryHouse, Owner at Glasson Country House Hotel & Golf Club, responded to this review, May 27, 2014
Dear Neil & Mairead,
I was so delighted to read about your Glasson Wedding Experience and we were honored to play a role in your Wedding Day. We love taking care of every Bride and Groom that choose to allow Glasson Host their Wedding day, such a big day for them, their family and friends.

If there is a Baby Boom after all the oysters we would love to have you all back for the Christenings, you can all enjoy another 3 days in Glasson we would be delighted to welcome you all back.

I have passed all your comments on to the team and our Chef is delighted with the praise for his hard working Chefs, they really do love creating superb food.

We trust you had a wonderful Honey Moon and hope to welcome you both back in the near future. Thank you again for allowing us to be part of your big day, it was a pleasure.

Kind Regards
Fidelma Reid
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Glasson Country House Hotel & Golf Club

Property: Glasson Country House Hotel & Golf Club
Address: Glasson, Athlone, Ireland
Phone Number:
Location: Ireland > Province of Leinster > County Westmeath > Athlone
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#1 Family Hotel in Athlone
#1 Business Hotel in Athlone
#1 Luxury Hotel in Athlone
#3 Romantic Hotel in Athlone
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Glasson Country House Hotel & Golf Club 4*
Number of rooms: 65
Official Description (provided by the hotel):
Glasson Country House Hotel and Golf Club is a 4 star lakeside golf hotel located close to Athlone in County Westmeath. All of our guests experience the warmth of the Glasson welcome, super spacious Bedrooms & public areas to relax and unwind in, superb food in our New Killinure Restaurant and Lakeside Bar with panoramic Lakeside Views. For our Guests it is the perfect hotel for business, leisure or your big wedding day. With the addition of a spectacular New Bar, Restaurant & Banqueting suite in May 2010 taking full advantage of the amazing Lake Views you can relax and unwind in comfort. Our Four Star Hotel & Championship Golf Course have been designed with the discerning hotel guest in mind. Situated just outside the quaint village of Glasson (Goldsmiths 'village of the roses') in Midlands Ireland and nestled on the tranquil shores of Lough Ree, this family-run Country House Hotel is the ideal get-away for business or pleasure. ... more   less 
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Also Known As:
Glasson Country House Hotel And Golf Club
Glasson Hotel Athlone

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