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“A mixed bag” 3 of 5 bubbles
Review of Glasson Country House Hotel & Golf Club

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Glasson Country House Hotel & Golf Club
Ranked #1 of 9 Hotels in Athlone
Certificate of Excellence
Dublin, Ireland
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“A mixed bag”
3 of 5 bubbles Reviewed September 1, 2013

Myself and my wife stayed here for 2 nights recently and it was a very mixed experience, bordering on poor.

On the first night, we were hoping to have a nice relaxing night and a good sleep as we were attending a wedding the next day. On arrival at about 5pm, check in was nice and quick and first impressions were good. Went to the bar for dinner and found the service ok. They seemed a little understaffed at the bar but the bar food menu was good and our meal was very nice and a decent price. Had a few drinks in bar, there was a wedding on and most of the wedding party had congregated in the bar even though there is a function room. The room was lovely but the tv is a joke, ...PLEASE invest in some modern tvs, I haven't seen tvs like this since the 90's!!. Our room was at the back of the hotel so the noise of the wedding was inescapable all night, not good or what we had in mind, the fire alarm went off at 1.30 am and the wedding noise kept me awake til around 3am so didn't get the sleep or rest we wanted. Also, someone rang our phone early in morning and hung up..all in all a bad stay and not too happy, was close to complaining, prob should have....

DAY 2: Breakfast good and the reception for the wedding very good, function room nice and food decent, they should have a larger smoking area upstairs and it should be sheltered, there is a bigger one downstairs but not practical for ppl to go up and downstairs all night and its not sheltered either, the hotel serves quite late so that's a good thing

DAY 3: Breakfast again good and had 2 experiences at check out, one was a rude lady and when I left a bag for someone to pick up at reception, she without asking, opened the bag to see what was in it?? the lady we checked out with was lovely.....

..so id say overall, a mixed bag, I think if u go for a wedding its good and if u go for a quiet break and theres a wedding on, u may not get much sleep, it seems very pricey for what it is (rooms are pricey), tvs awful and gym consists of a few treadmills in a hallway type thing...oh and another really poor aspect is the price of getting breakfast brought to room, 7.50 per person, terribly expensive and most expensive ive ever seen

  • Stayed August 2013, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank David1723
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlassonCountryHouse, Owner at Glasson Country House Hotel & Golf Club, responded to this review, September 4, 2013
Dear David1723,
Thank you for taking the time to share your feedback, on your recent stay with us.

I am disappointed that you were not fully satisfied with some of your experience and we will immediately address all of your feedback and see how we can improve further on our quality of product and service.

We would like to welcome you back in the future, to truly experience our 4 star service and please do not hesitate to contact me directly if you would like to return.

Kind regards
Fidelma Reid
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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586 reviews from our community

Traveler rating
    448
    103
    21
    7
    7
See reviews for
135
208
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32
Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (162)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Swedish first
  • Any
English first
Bedford, United Kingdom
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed August 31, 2013

Glasson hotel is a must if your looking for great food.fantastic golf course and wonderful views of the lough.we on stayed for one night wish it could have been more.the golf course views must be some of the best in Ireland

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank alan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlassonCountryHouse, Owner at Glasson Country House Hotel & Golf Club, responded to this review, September 4, 2013
Dear AlanN,
Although your stay was short, I delighted that you enjoyed your experience and are already looking forward to staying again for a longer period. Our amazing location is a major asset but without our amazing staff and quality of food and service we wouldn't be able to offer the four star service that we provide guests. It is wonderful to know that all our efforts as a family run business are appreciated and thank you for sharing your Glasson Experience.
Looking forward to welcoming you back.
Kind Regards
Fidelma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ireland
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 28, 2013

This hotel was a life saver, we booked it late and they were extremely nice and had the night porter informed of our late arrival and all. We had a fabulous stay, gorgeous breakfast, the duvet was like being wrapped up in a cloud and the reception staff were so friendly and nice. I would highly recommend this hotel to anyone looking for a lovely break away from it all.......fab!!!

  • Stayed August 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Ro C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlassonCountryHouse, Owner at Glasson Country House Hotel & Golf Club, responded to this review, September 4, 2013
Dear Ro C,
Thank you for sharing your Glasson Experience and I am delighted we were able to help you at short notice and you had a fantastic stay with us.There is nothing like a warm fluffy duvet at the end of a long day. Hopefully we will have the opportunity to welcome you back to Glasson in the near future and thank you again for your feedback.
Kind Regards
Fidelma Reid
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
43 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed August 27, 2013 via mobile

We had our wedding here back on 3rd April and there is not one thing that I could say was bad about it.
The whole day was brilliant staff excellent and professional and nothing was too much for them.
Special thanks to Fidelma,Gareth and Robin.
Everything top class meal, reception and accommodation.
Without hesitation would recommend to anyone.

Stayed April 2013, traveled with family
Helpful?
1 Thank Insomniac48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlassonCountryHouse, Owner at Glasson Country House Hotel & Golf Club, responded to this review, September 4, 2013
Dear Insomniac48,
Delighted to hear that you enjoyed your Wedding at Glasson and I have passed your Glasson Experience on to all the Glasson Team. I really appreciate that you would recommend us to your friends as word of mouth is the best advertising.
I am sure you had a great Honeymoon and hopefully we will have the opportunity to welcome you back to Glasson soon.
Kind regards
Fidelma Reid
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ireland
Level Contributor
47 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed August 26, 2013

We stayed in Glasson House recently for a wedding. Once you get to the gate of the hotel, the view is beautiful, out across Lough Ree and the lovely golf course.
Checkin was all very easy and we quickly arrived at our room. The room was lovely, spacious, gorgeous big bathroom and nice big balcony with a table and chairs. The only change I would make to the room is the TV, a flat screen on the wall instead of the old TV would have finished the room off.
We were at a wedding so little time in the room. The wedding reception room is upstairs, lovely size with great views. The food was standard wedding food, but it was lovely and served quickly etc so no compaints. I think the room is lovely for a wedding.
I’m not sure if I would go here aside from a wedding. There is no gym (the gym advertised is a couple of machines on the landing on the 3rd floor on the way to bedrooms so not ideal. On the plus there were 2 massage chairs there which were a nice treat), no pool, spa etc so if I was going for a weekend away I would want those things in case it was raining outside. This would be a lovely place if they added a leisure centre.

Room Tip: 3rd floor looking out on the lake
See more room tips
  • Stayed August 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Matilda2Ireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlassonCountryHouse, Owner at Glasson Country House Hotel & Golf Club, responded to this review, September 4, 2013
Dear Maltida2Ireland,
Thank you for sharing your Glasson Experience with us and I am delighted that you found that Glasson was a "Lovely Wedding Venue". We are blessed with amazing Lake Views and we have tried to maximize these views from both the Bedrooms with Balcony's.
I will bring your recommendations with regard to the Television to our next management meeting and hopefully it will be something we can look to invest in and upgrade in the future, likewise with your suggest for our Gym area. The Massage Chairs I have to say are a big hit with all the guests.
Thank you so much for your feedback and hopefully we will have the opportunity to welcome you back to Glasson in the future.
Kind Regards
Cathriona
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mullingar
Level Contributor
70 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed August 25, 2013

We stayed at Glasson for a friends wedding. As guests from the moment of our arrival everything was perfect. When we drove in the owner Tom was in the grounds and directed us to a parking space. Check in was smooth efficient and welcoming. Our bags were taken to the room so that we could join the wedding party immediately. Everything about the actual wedding reception was truly excellent, the food the service the setting.
Our bedroom 222 was in keeping with everything else, it was well located with a great view of the golf course. The beds and bed linen were of excellent quality as was the bathroom. Breakfast the next morning was very good with all of the choices you could ask. I would have no hesitation in recommending Glasson as a place to stay or as a wedding venue.

  • Stayed August 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank VeronicaL495
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlassonCountryHouse, Owner at Glasson Country House Hotel & Golf Club, responded to this review, September 4, 2013
Dear VeronicaL495,
Thank you so much for sharing your Glasson Experience with us and I was delighted to hear that you found "Everything Excellent". As a family run business the personal touch is extremely important and Tom & Breda play a very active role everyday in welcoming Guests to Glasson.
I have passed your feedback on to all the Glasson Team so that they are aware of how much we as a family appreciate the effort they put in everyday to ensure all our guests are happy and enjoy their stay with us.
Thank you again for sharing your Glasson Experience and we look forward to welcoming you back to Glasson.
Kind Regards
Cathriona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
5 of 5 bubbles Reviewed August 20, 2013

I found out my old friend is now the General Manager. I visited with my family and he was so welcoming and hospitable. We had a showround of this beautiful hotel and golf course. My children enjoyed the ride in the golf buggy and we even hit a few shots on the practice area.
The views are breathtaking , the gold course is top drawer , staff were so friendly.
Thank you Niall and we will return to stay very soon.

Stayed August 2013, traveled with family
Helpful?
Thank oct1470
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlassonCountryHouse, Owner at Glasson Country House Hotel & Golf Club, responded to this review, September 4, 2013
Dear oct1470,
It is great that you had the opportunity to meet up with your friend Niall, he is an integral part of the Glasson Team. Delighted that you got to see around the Hotel and enjoy the lake views during your buggy ride.
Hopefully we will be welcoming you back to Glasson again soon.
Kind Regards
Fidelma Reid
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Glasson Country House Hotel & Golf Club

Property: Glasson Country House Hotel & Golf Club
Address: Glasson, Athlone, Ireland
Phone Number:
Location: Ireland > Province of Leinster > County Westmeath > Athlone
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#1 Business Hotel in Athlone
#1 Family Hotel in Athlone
#1 Luxury Hotel in Athlone
#3 Romantic Hotel in Athlone
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Glasson Country House Hotel & Golf Club 4*
Number of rooms: 65
Official Description (provided by the hotel):
Glasson Country House Hotel and Golf Club is a 4 star lakeside golf hotel located close to Athlone in County Westmeath. All of our guests experience the warmth of the Glasson welcome, super spacious Bedrooms & public areas to relax and unwind in, superb food in our New Killinure Restaurant and Lakeside Bar with panoramic Lakeside Views. For our Guests it is the perfect hotel for business, leisure or your big wedding day. With the addition of a spectacular New Bar, Restaurant & Banqueting suite in May 2010 taking full advantage of the amazing Lake Views you can relax and unwind in comfort. Our Four Star Hotel & Championship Golf Course have been designed with the discerning hotel guest in mind. Situated just outside the quaint village of Glasson (Goldsmiths 'village of the roses') in Midlands Ireland and nestled on the tranquil shores of Lough Ree, this family-run Country House Hotel is the ideal get-away for business or pleasure. ... more   less 
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Also Known As:
Glasson Country House Hotel And Golf Club
Glasson Hotel Athlone

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