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“Excellent wedding in Glasson”

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Glasson Country House Hotel & Golf Club
Ranked #1 of 9 Hotels in Athlone
Certificate of Excellence
Dublin, Ireland
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Excellent wedding in Glasson”
Reviewed August 12, 2013 via mobile

We had our wedding reception in Glasson in July this year after falling in love with the location which is truly breath taking. However it was not only the view that got people's attention that day- ( Glasson is not just a pretty place) everything from the food, staff, service and accommodation were fantastic. Our guests are still commenting on the food, we went for the silver package, and choose the old reliables beef and salmon. The meal from start to finish was fantastic, there was seconds for anyone that wanted more( an option often not offered at many wedding venues) and the service was prompt and efficient. The wine included in the package was free flowing and very nice.The quality of the food was very important for us and after our tasting we were concerned!! We voiced these concerns to the functions manager Robin who took them on board and assured us that on the day we would not need to worry. True to his word it was excellent and we couldn't have asked for more.

The staff were fantastic, no request is too big or small and the genuinely do their best to see them through. Gareth and Niall were extremely helpful and the serving staff in general very friendly and efficient. The staff on reception were fantastic in dealing with the reservations and waiting lists for accommodation for the night and always had a smile on their face and a friendly word.

The function room itself is bright, spacious with lillies as centre pieces decorating each table, chairs covered, everything is provided and done for you, and done extremely well with views from all angles on to the lake. The smoking area is a balcony looking out onto the golf course and lake..many smokers and non smokers alike went out here for a chat and fresh air through out the night..its one of the nicest smoking areas in the country!!

This venue is not cheap however all in all it offers very good value because the quality of what it offers and delivers more importantly, is outstanding. Is it worth it?? Without a doubt every penny, it's a fantastic venue, in a breath taking location that goes to every effort to ensure your Big day is a memorable one with delicious food, fantastic staff and unbeatable hospitality. Well done Glasson

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlassonCountryHouse, Owner at Glasson Country House Hotel & Golf Club, responded to this review, August 17, 2013
Dear JaneC,
Thank you for sharing your Glasson Wedding Experience, it was great to pass your comments on to all the Glasson Team who play a huge part in making sure your Wedding Day is the best day ever. Ger our Head Chef works wonders every day in the Kitchen to ensure that the food is always of the highest standard.
As a family run business we understand that your wedding day is one of the most important of your life and it is wonderful to know that you had a fantastic day.
JaneC thank you again for sharing your Wedding Experience and we look forward to welcoming you back to Glasson in the near future.
Kind regards and the best of luck for the future.
Fidelma Reid
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

594 reviews from our community

Traveler rating
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    21
    7
    7
See reviews for
137
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (166)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 10, 2013

Glasson is our favourite destination. It's simply perfect for a golfing break, but equally for a totally indulgent escape too. We first visited on a search for a venue for a gold society trip and three months later we went back on our own for a little break away.....and I'm already looking at flights to go back for our third time this year.
Staff are friendly and efficient and do all they can to ensure you have a great break. Rooms are spotless, comfortable and the views of Lough Ree just melt your heart.
The golf course is exceptional. Out of this world and beautiful with a charm that lulls you in to thinking you'll beat the challenge. Good luck :)
If you're wondering whether to book Glasson or somewhere else; book Glasson. You won't regret it for a moment.

Room Tip: Well worth paying the extra for one of the lake view rooms - incredible
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roobee99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlassonCountryHouse, Owner at Glasson Country House Hotel & Golf Club, responded to this review, August 11, 2013
Dear RooBee99,
It is wonderful to hear about your Glasson Experiences and that you have returned to stay with us again and again. It is always great to know that we are maintaining our high level of service to all our guests. I have passed your feedback on to all the Glasson Team who work so hard all year round. The Golf Course will be twenty years old this year and some of our guests have been coming back to us for the last twenty years, because of our location, course and staff. Hopefully we will be welcoming you back for the the next twenty years.
Thank you again for sharing your Glasson Experience.
Kind Regards
Fidelma Reid
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed August 8, 2013

We found this hotel through trip advisor on a 2 week trip to Ireland and only wish we had found it previously. We call it our stress buster as this hotel literally take all of your problems away. The reception staff are superb and cannot do enough to help you. The bedrooms are perfect. We had a suite on the 3 rd floor with balcony overlooking the Lough and the most comfortable bed we had in Ireland. Housekeeping is of a very high standard and congratulations must be given to the Owners for choosing and being able to keep the best staff in the area. Breakfast is plentiful and although we did not have dinner in the hotel we had very good reports from other guests.

When you go away on holiday to someone where the weather can be unpredictable you just want everything in the hotel to be perfect and it is perfect at the Glasson Hotel. Thank you so much to everyone who made our 3 night stay so enjoyable. We will be back soon for another stress buster trip!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sue S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlassonCountryHouse, Owner at Glasson Country House Hotel & Golf Club, responded to this review, August 11, 2013
Dear SueS,
Thank you so much for taking the time to tell us about your Glasson Experience, it is wonderful to hear that we helped to recharge your batteries and take all the stress away. I have passed your comments on to all the Glasson Team who we are very proud of, they work very hard all year round to ensure we maintain a friendly and efficient service. We realize that one of the key elements is our amazing staff and it is great to pass customer feedback to them.
Breda and Tom are delighted also that you found the beds the most comfortable in Ireland, they spent allot of time choosing the perfect mattresses, for a great nights sleep.
Thank you again for sharing your Glasson Experience and we look forward to welcoming you back for your next stress busting break.
Kind Regards
Fidelma Reid
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leitrim, Ireland
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 2, 2013

We attended a wedding in the hotel in June and it was truly beautiful. The location overlooking the golfcourse and lough Ree was lovely on a sunny day. The staff on reception were friendly and efficient and check-in/out was swift. We had a beautiful room with a terrace and despite the hotel being fully booked - it was quiet, very comfortable and spotlessly clean. At the wedding meal the food was delicious and the service impeccable.

I would say that the bar staff seemed to be under a lot of pressure and were not particularly friendly and furthermore the bar wasn't particularly well stocked or staffed considering they knew there would be a crowd. Unsightly used glasses were lined up all along the bar for ages and people had to reach over them to get their drinks/change. Breakfast was adequate but there didn't seem to be enough staff on duty to cope with the crowd and tables were not cleared as they were vacated, with guests standing around waiting for a table.

In short, the wedding reception was fab, the room was fab, front desk and wedding reception staff were great, inadequate staffing in downstairs bar and at breakfast.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Colette M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlassonCountryHouse, Owner at Glasson Country House Hotel & Golf Club, responded to this review, August 6, 2013
Dear ColetteM,
Thank you so much for sharing your Glasson Experience with us and I am delighted that you found our Reception Staff friendly and efficient. I am also delighted that you had a beautiful Sunny Day and that you found the Wedding Food delicious and the service impeccable. I have passed your comments on to Ger our Head Chef who does and an amazing Job and Robin our banqueting Manager.

It was with regret that I read about your breakfast & bar experience, we have a weekly meetings to talk about any issues like this and I would be delighted if you could forward me on the specific dates that you stayed with us. This will allow me to check to see if there was a particular reason for the staff shortage which should never happen, and it will also help us to ensure it never occurs again.

Thank you once again for your feedback and if you do want to contact us with the date of your stay we can investigate the circumstances. Hopefully your good experience out ways the issues you had and we will have the opportunity to welcome you back.

Kind Regards
Fidelma Reid
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 1, 2013

Stayed in this hotel recently.Cannot fault the hotel at all, from Niall the duty manager, the reception girls and bar staff all were very welcoming and could not be more helpful or friendly. The views around the hotel were amazing and not too far from Athlone town which is an added bonus. Would highly recommend this hotel to anybody, have booked to come back here after Xmas, can't wait!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank siobhan g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlassonCountryHouse, Owner at Glasson Country House Hotel & Golf Club, responded to this review, August 6, 2013
Dear fiFiona1,
I am so delighted to read that you found Glasson to be a Wonderful Hotel with Excellent Staff and attention to detail. I have passed your comments on to all the Glasson Team to ensure that they are aware how much we the owners and our guests appreciate the effort they put in everyday to ensure everyone is made to feel welcome and valued at Glasson.
Hopefully we will have the opportunity to welcome you back to Glasson in the near future and thank you again for sharing your Glasson Experience.
Kind Regards
Fidelma Reid
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tipperary Ireland and Stuart Florida
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed July 27, 2013

My Mother and daughter are staying there now, My mother was ill and I tried to phone my daughter in her room, They where expecting my call from USA even though it was late. They could not transfer the call! The Night Porter Tom did a fantastic job and literally carried the cordless phone to their room. However when he asked the duty manager Niall Flynn to assist him, he said "tell him its five to one in the morning and phone back" with music blaring in the background, he did not hear me on the phone. This is unacceptable in any hotel let alone a four star hotel. Niall Flynn let the side down and needs to be sent on a training course on how to speak to customers and staff. Very disappointing

  • Stayed July 2013, traveled with friends
    • Service
Helpful?
9 Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlassonCountryHouse, Owner at Glasson Country House Hotel & Golf Club, responded to this review, August 2, 2013
Dear MichaelH,
We have tried but have been unable to contact you personally. Thank you for your comments. It is unfortunate that you did not get the opportunity to speak to our manager, as you only picked up on part of the conversation. Our Manager moved with the phone to a quiet spot in order to talk to you but couldn’t hear you at the other end. Our Manager, dispatched our Night Porter to your mum’s room with the cordless phone, and immediately arranged for two key members of staff to visit with your mum and daughter; they actually stayed in her room for quite some time, to make sure she was okay. On check out both your mother and daughter were extremely happy with the service they received over the weekend, and were grateful for the assistance given to them. We fully understand your concern, but we believe that if you check with your mother and daughter they will give a positive view of their experience here at Glasson. We have 100 % faith in our Manager who has proven himself time and time again to be most conscientious, experienced and an extremely caring individual.

Very Concerned Owners of Glasson Country House
Tom, Breda and Fidelma Reid
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 26, 2013

The championship Golf course is top notch and is set up for all standards based in which tee box you use. The staff are very attentive and friendly at the hotel and reception. There is excellent views of the lakes and the river Shannon. The accommodation is excellent value with great views, i would highly recommend this hotel and country club for a holiday or a break.

Thank you to everyone at Glasson for the hospitality you gave me, thank you Jim

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sandraussher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlassonCountryHouse, Owner at Glasson Country House Hotel & Golf Club, responded to this review, August 6, 2013
Dear Sandraussher,
I was delighted to hear that you enjoyed your stay with us at Glasson and I have passed your feedback on to all the Glasson Team. Everyone here works very hard to maintain a high standard or product and service. I was particularly delighted to be able to pass your feedback onto our tireless course staff who work so hard in all weather conditions to maintain a top class Golf Course, we are very proud of them.
It is wonderful to hear that you will be recommending us to friends and hopefully we will be welcoming you back in the near future also. Thank you once again for sharing your " Glasson Experience".
Kind Regards
Cathriona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Glasson Country House Hotel & Golf Club

Property: Glasson Country House Hotel & Golf Club
Address: Glasson, Athlone, Ireland
Phone Number:
Location: Ireland > Province of Leinster > County Westmeath > Athlone
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#1 Luxury Hotel in Athlone
#1 Business Hotel in Athlone
#1 Family Hotel in Athlone
#3 Romantic Hotel in Athlone
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Glasson Country House Hotel & Golf Club 4*
Number of rooms: 65
Official Description (provided by the hotel):
Glasson Country House Hotel and Golf Club is a 4 star lakeside golf hotel located close to Athlone in County Westmeath. All of our guests experience the warmth of the Glasson welcome, super spacious Bedrooms & public areas to relax and unwind in, superb food in our New Killinure Restaurant and Lakeside Bar with panoramic Lakeside Views. For our Guests it is the perfect hotel for business, leisure or your big wedding day. With the addition of a spectacular New Bar, Restaurant & Banqueting suite in May 2010 taking full advantage of the amazing Lake Views you can relax and unwind in comfort. Our Four Star Hotel & Championship Golf Course have been designed with the discerning hotel guest in mind. Situated just outside the quaint village of Glasson (Goldsmiths 'village of the roses') in Midlands Ireland and nestled on the tranquil shores of Lough Ree, this family-run Country House Hotel is the ideal get-away for business or pleasure. ... more   less 
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Also Known As:
Glasson Country House Hotel And Golf Club
Glasson Hotel Athlone

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