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“As good as it gets”
Review of Sheraton Athlone

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Sheraton Athlone
Ranked #3 of 9 Hotels in Athlone
Certificate of Excellence
Reviewed September 14, 2013

We really enjoyed our three nightsat the Sheraton. The roomwas reallymodern and contemporary. The breakfast was delicious and a great value menu for the evening meal. The saff were extremely friendly and went out of their way to make sure we enjoyed our stay.
The girls loved shopping in the adjoining shopping centre.

  • Stayed: August 2013, traveled with family
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Thank Jenny J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,302 - 1,308 of 1,987 reviews

Reviewed September 9, 2013

Had great time in the Sheraton on Saturday night. Beautiful hotel, rooms are really clean and nicely laid out with large bathrooms. Hotel is located in centre of athlone. Didnt eat here. Spa is great and I got two great treatments from Elaine and Caitriona. Will definitely be returning.

  • Stayed: September 2013, traveled with friends
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Thank classiccookie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGeneralMgr, General Manager at Sheraton Athlone, responded to this reviewResponded September 14, 2013

Dear “Classiccookie”,
Thank you most sincerely for taking the time to provide such a positive review of your experience with us.
It was a great pleasure to share your review with the team at our weekly review of guest feedback. We are very fortunate to have a team of associates and management who are focused on exceeding our guest’s expectations with a genuine and friendly service. It is very kind of you to recognize their efforts here.
Dara and her team in Sirana Urban Spa have been receiving some wonderful feedback and I look forward to sharing your review with Elaine and Caitriona personally.
Thank you for choosing to stay with us and we look forward to welcoming you back to Athlone very soon.
Yours Sincerely,
Johnny O’Sullivan,
General Manager.

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Reviewed September 8, 2013

A group of us (13 girls) stayed in the Sheraton at the end of August for my sisters hen. I have to say that on arrival the girls on reception were so friendly, bubbly, professional and so helpful. We arrived of the train in Athlone and we were early as we got there at around 12 noon and we weren't expecting our rooms to be ready but we thought we would check in our bags and head to lunch. To our surprise the rooms were all ready which was fantastic. We got twin rooms and one triple room. The rooms were very comfortable and extremely clean. We ate at the hotels Resturant at 6.30pm it was quiet at that time but filled up pretty quickly. The staff were excellent and noting was any trouble at all, even though there was a wedding in the hotel that day too. The food was exceptional and we were pleasantly surprised as we had a set menu. I asked the waiter if he could possible put a birthday candle on one of the girls desserts and it was no problem at all. I normally don't write reviews on trip adviser but since we had such an amazing stay in the Sheraton I felt I had to write something. I would highly recommend this hotel to anyone.

  • Stayed: August 2013
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Thank Sarah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGeneralMgr, General Manager at Sheraton Athlone, responded to this reviewResponded September 14, 2013

Dear “Sarah W”,
On behalf of myself and the team I would like to thank you for taking the time to provide such a positive review of your stay. Your opinion is very important to us and I am delighted that you enjoyed your time with us.
In particular you were complimentary about the staff remembered you throughout your stay. It is our goal to create a memorable and personal experience for every guest in the hotel and I am delighted that you found the team were helpful in facilitating an early check in and and looking after all of your group’s needs.
We look forward to welcoming you back to The Sheraton Athlone Hotel very soon and please pass on our congratulations once again to the bride to be.
Yours Sincerely,
Johnny O'Sullivan,
General Manager.

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Reviewed September 8, 2013 via mobile

My husband and I spent three nights in the Sheraton Athlone commencing august 29th last. We found the staff to be absolutely wonderful we were checked in the most friendly and efficient way. Our room was lovely, very comfortable and spotlessly clean,the bed was very comfortable and the bathroom was pristine.The breakfast was very nice with a great selection of food both hot and cold. The hotel's location is perfect for exploring the town and also for a little retail therapy! Loved our time here and can't wait to go back

  • Stayed: August 2013
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Thank Daemjamo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGeneralMgr, General Manager at Sheraton Athlone, responded to this reviewResponded September 14, 2013

Dear “Daemjamo”,

It was a great pleasure to read your review and to share your feedback with the team during our weekly review of guest correspondence. It is great to read that you enjoyed our location. The various complimentary activities both here at the hotel and in the surrounding Lakelands and Waterways region have been the source of hugely positive feedback throughout the summer.

Anne Marie and her team in accommodation place a huge emphasis on providing exceedingly high levels of cleanliness throughout the hotel and you are very kind to compliment their achievements in your review.

Once again thank you for choosing to stay with us and we look forward to welcoming you back to Athlone when the opportunity arises.

Yours Sincerely,

Johnny O’Sullivan,
General Manager,
Sheraton Athlone Hotel

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Reviewed September 7, 2013

I'm still surprised this small town has such a property. The room was comfortable and quiet, the location is quite convenient to the train station, and the rates are good. It's was a fairly uneventful stay which is precisely what I wanted.

Room Tip: Tower room with a view of the river Shannon.
See more room tips
  • Stayed: September 2013, traveled solo
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Thank morerainplease
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGeneralMgr, General Manager at Sheraton Athlone, responded to this reviewResponded September 14, 2013

Dear “Morerainplease”,
Thank you for taking the time to provide a review of your experience and for choosing to stay at The Sheraton Athlone Hotel.
I am delighted to read that we assisted you in finding some relaxation during an uneventful stay.
While Athlone is a relatively small town it has proven to be a very successful in attracting both corporate and leisure visitors with a wonderfully accessible and well promoted tourism product in the surrounding Lakelands and a very central location which is exceptionally well serviced by motorway as well as bus and train routes.
We are delighted that you enjoyed your time with us and we hope to have the opportunity to welcome you back in the future.
Yours Sincerely,

Johnny O’Sullivan,
General Manager,
Sheraton Athlone Hotel

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Reviewed September 4, 2013

Another of our regular visits to the Sheraton, and once again not disappointed in any way. Very attentive staff, even though a large number of personnel changes this time. Reception staff (Marie, Deirdre, Natasha especially) all very welcoming and helpful, as are the conference and meeting staff. Reservations handled well and efficiently. My previous comments about the music in the breakfast room have been addressed, so here's another thought for you Johnny!! Why not change the day time and evening menus a bit - it seems to have been the exact same in both the bar and the restaurant for ages - not a problem if you only visit occasionally, but for regulars it can get a tad boring, even though the quality is still high! Abdallah was away for the nights we were visiting, so I did not get the chance to enjoy his banter this time, but his staff were efficient and friendly as usual in his absence.

  • Stayed: September 2013, traveled on business
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Thank PM02-08-44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGeneralMgr, General Manager at Sheraton Athlone, responded to this reviewResponded September 14, 2013

Dear “PM02-08-44”,
Thank you for both taking the time to provide a review of your experience with us once again, and to yourself and your colleagues for choosing to stay at The Sheraton Athlone Hotel once more.
Your opinion is very important to us and I am pleased to let you know that our Executive Chef Kevin Ward will be launching his Autumn menu for La Provence in the coming weeks, and that myself and Kevin have reviewed the Bar menu following your suggestion. While many of the items on the menu are very popular and will be retained we have included some new items and will ensure that our daily special is varied and exciting each day.
I look forward to passing on your kind words to the Abdalla, Danny and their team in The Sheraton Bar, and to welcoming you back very soon.
All the best for now.
Johnny
Johnny O’Sullivan,
General Manager,
Sheraton Athlone Hotel

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Reviewed September 3, 2013

Wanted to spend a night in the 'heart' or Ireland and Athlone was the designated spot.

The Sheraton is very centrally located and very easy to find - one of (if not the) tallest buildings in Athlone. It's location is ideally situated to let you simply walk out of the place and onto your destination.....be that one of the many fantastic bars, nice restaurants, the old castle or simply a walk along the Shannon. It's also adjoined to a small shopping center/mall if you want to pop in to get something to wear, buy toiletries, etc...

The hotel is clean, modern, well kept and the rooms are very nice. But what was really impressive was the wonderful guest experience from the minute we arrived at the check-in desk. Everyone in the hotel was very friendly and attentive - made you feel very special.

I'd highly recommend a visit to Athlone and definitely stay in this hotel.

  • Stayed: July 2013, traveled as a couple
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Thank sheaver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGeneralMgr, General Manager at Sheraton Athlone, responded to this reviewResponded September 14, 2013

Dear “Sheaver”,
Thank you for choosing to stay at The Sheraton Athlone Hotel and for taking the time to provide such a positive review of your experience with us.
I am delighted to read that you enjoyed our midweek leisure offering and our location here in the “heart” of Ireland. Athlone’s tourism offering is currently being promoted under the branding “Athlone, At The Heart of it” so you certainly chose the right place! The various complimentary activities both here at the hotel and in the surrounding Lakelands and Waterways have been the source of hugely positive feedback and I do hope that you enjoyed your complimentary activity. The cruise on The Shannon with Viking Mike has been exceptionally popular.
I look forward to sharing your feedback with the team at our weekly review of guest correspondence. We are very fortunate to have a team who are dedicated to exceeding our guest’s expectations in providing a genuinely friendly service and you are very kind to recognize this on Tridadvisor.
Thank you once again for your review and for choosing to stay at The Sheraton Athlone Hotel. We look forward to welcoming you back very soon.
Yours Sincerely,
Johnny O'Sullivan,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Athlone

Address: Gleeson Street, Athlone, Ireland
Phone Number:
Location: Ireland > Province of Leinster > County Westmeath > Athlone
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Athlone
#2 Family Hotel in Athlone
#2 Spa Hotel in Athlone
#2 Business Hotel in Athlone
#3 Luxury Hotel in Athlone
Price Range: $78 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Athlone 4*
Number of rooms: 167
Official Description (provided by the hotel):
A local landmark in Athlone thanks to its 12 story glazed tower, Sheraton Athlone Hotel is a unique hotel in Ireland. Offering all of the comfort you can expect from a four star hotel, including 167 luxurious bedrooms and suites, with many affording spectacular views over the River Shannon and Ireland's lakelands, as well as outstanding spa facilities. Health & Leisure facilities include a remarkable aquatics area with 18m pool, 3 feature pools and state of the art fitness equipment. Sheraton Athlone Hotel is located beside the Athlone Town Centre shopping centre giving it prime location, and only 70 minutes from Dublin, which makes it perfect for business or leisure. ... more   less 
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Also Known As:
Sheraton Athlone Hotel Athlone
Athlone Sheraton

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