In July of 2008 we booked two Luxury Rooms at Harleys Guest House in Cobh, Ireland for early September. This booking was made online at [-] and we were charged a $24 deposit under the Bellavista Hotel.
After a longs day drive from Dublin we located Harley's Guest House located on the waterfront just as we expected. However, once we went to the door we found a notice to call the Bellavista Hotel. Upon calling the hotel we were told to drive to the Bellavista.
On our arrival, the desk cleck, told us that rooms at Harley's were not available but they had accommodation for us at the Bellavista some distance from the waterfront. I explained we had hope to stay on the waterfront and he stated the rooms had a view of the water. We agreed to look at the rooms and found a somewhat dated room with a small window that faced the bay. We told him we were sorry but we didn't want the rooms.
When we returned to the front desk a large man with a loud voice asked us what was going on. He stated we would have a Chinese Restaurant and Bar located on site. I explained we weren't happy with the accommodation. He then started yelling at us try his best to intimidate us into staying. We asked for our deposit back, to which he replied that it went to a booking agent.
I feel this man was running a bate and switch operation and want his guest to eat and drink at his establishment. I reported this to the local Tourist Center but have yet to receive a reply.
Fortunately, we found the Ard Na Laoi an older, well kept place overlooking the harbor. The owners are gracious and made us feel welcome. We had a wonderful stay in Cobh.
- Official Description (provided by the hotel):
- Welcome to Harleys Guest House, located in the Heart of Cobh, Co. Cork Ireland.Here at Harleys we pride ourselves in offering Quality / Budget / Accommodation. All rooms are en-suite compact rooms, not for the guest who likes lots of space. 3 of our rooms commanding uninterrupted views of Cork Harbour, and the spot where The Titanic last dropped Anchor.Look across at Spike Island situated in the middle of Cork Harbour, The Worlds Second Largest Natural Harbour, and watch the boats bring groups across to Spike Island to get a taste of what life could have been like on Irelands answer to Alcatraz.Located only a 3 minute walk to Cobh's Town centre, Harleys Guest House is on the now renowned Titanic Trail, and is the ideal location, to base yourself as you explore the beautiful Island of Cobh, and indeed the South of Ireland ... more less
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