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“Don't go there - it's bad”

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West's Caravan Park
Cwmbran, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Don't go there - it's bad”
Reviewed July 3, 2011

Stayed here as part of Sun Holidays offer. Have been on Sun Hols for about 11 years and generally had good accommodation - especially in caravans. This is the worst we've ever had! Didn't look like the caravan had been cleaned for months! Got covered in dog hair from the seating. Couldn't open bedroom windows to air the place and one door was stuck shut. Never saw the owner or anyone who worked there. Keys were left in caravan doors and on complaining we were told to choose another one! They all looked to be in the same sorry state so we cleaned & bleached and found a vacuum cleaner to try to shift the dog hair and dust! Not what you expect to have to do on holiday! Luckily had our own crockery & cutlery with us so one less thing to worry about. Very cold at night. Ran out of gas in the evening mid-week and on phoning were told no-one could sort it until 10am the next day! Told where the full gas cylinders were so we could change it ourselves - not a lot of choice really - either DIY or freeze. Also helped out an elderly couple who were left with no heating or hot water plus their kettle was broken. They'd had no joy getting the owner out to help them. To say the service was terrible is being over generous - there was no service! We'd never go there again and will be writing to the Sun to let them know too!

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
8 Thank cbbs2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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20 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Glasgow
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 4, 2011

We were expecting a rural basic caravan site however, we were quite disappointed with the facilities. We did not see the campsite owner/ manager at all during our stay which we found quite unwelcoming. The caravan itself was fine; it was clean and everything worked. Unfortunately the park is situated beside a main road which is quite noisy and the first night I hardly slept because of this (and the cold!).

  • Stayed May 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
7 Thank GlasgowCmor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about West's Caravan Park

Property: West's Caravan Park
Address: Killarney Road, Killorglin, Ireland
Location: Ireland > Province of Munster > County Kerry > Killorglin
Amenities:
Free Parking
Hotel Style:
Ranked #3 of 5 Specialty Lodging in Killorglin

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