Myself and my wife and her two sisters stayed here on the first night of the Puck Fair 2013, (9th Aug 2013). We had interconnecting rooms. We all had originally planned on staying two nights but due to circumstances beyond our control my wife and I had to cancel the second night. The price for the second night was €40 per person sharing. We were charged a cancellation fee of €45, which was fair enough as it was short notice and they lost out on filling the room. However, two friends of my sister in law's stayed at the hotel on the second night and they stayed in the room that we had vacated, so there was no loss of business to the hotel. However, when we asked for our cancellation fee back we were told no! We were also told that we had got a "special price" for the second night. This was the first we heard of this. When the booking was made there was no mention of a "special price". And the two people that ended up staying in our room hotel on the second night were charged the same amount that we were originally suppose to pay - €80. The rooms we stayed in were excellent and the hotel was quite nice. While the food in the bar was nice, it was kinda pricey. My wife and I enjoyed ourselves the first night and were planning to come back and stay next year for the fair again. However, considering that we were ripped off when it came to paying we will definitely not be staying in the Bianconi again. We will be back to Killorglin, just not to the Bianconi. I hope the €45 was worth the loss of future business!!!
- Official Description (provided by the hotel):
- The Bianconi is one of the best renowned Inns in Ireland and one of a few luxury hotels on the Ring of Kerry. With a rich history of over 150 years of welcoming visitors to Killorglin, with a recent luxury renovation, the Bianconi remains the most popular place to stay in the heart of Kerry. ... more less
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