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Treacys Oakwood Hotel
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Reviews (867)
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All reviewsshannon airportthe publovely hotelbunratty castlestaff were lovelywedding receptionfunction roombar menuclose to the airportminute driveshopping centretop classwould highly recommend this hotelcounty clarefood was amazinghotel restaurantfive minutes
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Reviewed June 11, 2013

I have chosen to stay at the Oakwood Arms hotel multiple times over the years before an early morning flight from Shannon. I have always had a good night's sleep in the spotless and comfortable rooms. The staff is friendly, accommodating and efficient whether arranging an early morning wake up call or taxi to the airport I would highly recommend this hotel and plan to keep their phone number in my contact list for the future.

  • Stayed: May 2013, traveled solo
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3  Thank jerseyshorelass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancesClare_Ireland, Director of Sales at Treacys Oakwood Hotel, responded to this reviewResponded June 26, 2013

Dear jerseyshorelass ,

Thank you for kindly taking the time to leave such a wonderful review on Trip advisor.
Our philosophy is great service and quality at affordable prices. We delighted when our guest take time out to express their appreciation and I will be sure to share your comments with our team.
We very much appreciate the recommendation and hope to see you in the Oakwood Arms Hotel in the near future.

We would be delighted to welcome you back on your next trip.

Kind Regards

Frances Kinnane
Sales & Marketing Manager
Oak Wood Arms Hotel
Shannon
Co. Clare
Tel. 061 719 236

Email sales@oakwoodarms.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 31, 2013

Don't be fooled by the gratious exterior and decor. Hotel wedding guests were loud and unruly, partying with no regard for other guests, banging and skamming doors, smokong in no smoking areas. Hotel staff, who were supposed to be on 24/7, were not reachable by phone or at the desk for over an hour after we called for security assistance to help calm revelers down. After many hours of noise and sleepless, we packed our bags at 5 a.m. and left.

  • Stayed: May 2013, traveled with family
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4  Thank davegeorge7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancesClare_Ireland, Director of Sales at Treacys Oakwood Hotel, responded to this reviewResponded June 26, 2013

Dear davegeorge7,

Thank you for taking the time to post a review following your recent stay with us here at The Oakwood Arms Hotel. I am sorry that on this occasion that you felt let down and that we did not live up to our usually high standards. I would very much appreciate if you would kindly contact me at the following email sales@oakwoodarms.com to discuss your stay in detail.


My Kindest Regards
Frances Kinnane
Sales & Marketing Manager
Oak Wood Arms Hotel
Shannon
Co. Clare
Tel. 061 719 236

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2013

Friends of ours got married there on May 18th last. The civil cermony was held in the hotel and it was so personal and emotional it would bring a tear to your eye. The room where the cermony was held was small and ineimate just perfect for a very special couple.

Room Tip: Ask the receptionist on your check in
  • Stayed: May 2013, traveled as a couple
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1  Thank Mary A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancesClare_Ireland, Director of Sales at Treacys Oakwood Hotel, responded to this reviewResponded June 5, 2013

Daer Mary A,

Thank you for taking the time to write such a lovely review on your recent wedding experience here at the Oakwood Arms Hotel. Our wedding planners at the hotel strive to ensure that each couple experience their dream day right from the beginning.
As the Oakwood Arms Hotel had its origins as a family owned run business, we enjoy creating that special bond with each couple. We look forward to welcoming you back on any occasion that you are in the area.

Kind Regards

Frances Kinnane
Sales & Marketing Manager
Oak Wood Arms Hotel
Shannon
Co. Clare
Tel. 061 719 236

Email sales@oakwoodarms.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2013

The room was plenty big enough for five people. I was surprised at the space. Things were a bit dated and I would not want to walk barefooted on the carpet. The staff was friendly enough and the breakfast was more than adequate. The location is not close to much to include restaurants. Very limited choices unless willing to drive a bit. Overall, the hotel was fine for the one night we stayed. I would not want to stay for an extended period but would stay again for one night.

  • Stayed: April 2013, traveled with family
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Thank stknva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancesClare_Ireland, Director of Sales at Treacys Oakwood Hotel, responded to this reviewResponded June 5, 2013

Dear stknva,

Many thanks for taking the time to review our hotel. As always we are thrilled when our guests enjoy their stay with us. We deeply value your relationship with the Oakwood Arms Hotel and are committed to providing our guests with the highest level of service simply because our customers deserve the very best.
We very much appreciate the recommendation and hope to see you in the Oakwood Arms Hotel in the near future

My Kindest Regards

Frances Kinnane
Sales & Marketing Manager
Oak Wood Arms Hotel
Shannon
Co.Clare
Tel. 061 719 236

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 26, 2013

It's old, but a classic. Great antique furnishings. The room was cozy and clean, with all the necessary amenities. We had a wonderful dinner there at very reasonable prices. Nice bar area. The hotel is just outside the Shannon airport, so very convenient. We would stay there again, and hopefully we will.

  • Stayed: May 2013, traveled with family
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Thank Eddie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancesClare_Ireland, Director of Sales at Treacys Oakwood Hotel, responded to this reviewResponded June 5, 2013

Dear Eddie L

I would like to thank you for writing a review on the hotel, our philosophy is great service and quality at affordable prices. We delighted when our guest take time out to express their appreciation and I will be sure to share your comments with our team.

We really hope to welcome you back again soon

Kind Regards
Frances Kinnane
Sales & Marketing Manager
Oak Wood Arms Hotel
Shannon
Co. Clare
Tel. 061 719 236

Email sales@oakwoodarms.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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